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Touchpad scroll fails


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#1 K. Carter

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Posted 06 October 2011 - 08:23 PM

I've got a Dell Studio 1558, running Windows 7.
I recently had have a new hard drive installed, which then involved (obviously) reinstalling Windows 7 and all appropriate drivers. I think I've installed everything, yet the scroll and multi-touch features on my touchpad do not work. My guess is that this is some sort of driver problem, but I cannot seem to find the correct one.
Any ideas?

Thanks,

KC

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#2 bludgard

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Posted 06 October 2011 - 08:52 PM

If you are running Windows 7 64 bit:http://support.dell.com/support/downloads/driverslist.aspx?os=W764&catid=17&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=STUDIO1558&hidos=W764&hidlang=en&TabIndex=&scanSupported=True&scanConsent=False

#3 K. Carter

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Posted 06 October 2011 - 09:03 PM

If you are running Windows 7 64 bit:http://support.dell.com/support/downloads/driverslist.aspx?os=W764&catid=17&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=STUDIO1558&hidos=W764&hidlang=en&TabIndex=&scanSupported=True&scanConsent=False


I tried that one, and just now reloaded it and restarted my computer with no luck.

#4 bludgard

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Posted 06 October 2011 - 09:18 PM

Are you uninstalling the driver from Add/Remove Programs; also from Device Manager (with reboot), before installing the driver?
Is there any warning type info showing in Device Manager > Show hidden devices?

Edit:typo

Edited by bludgard, 07 October 2011 - 12:31 AM.





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