Hi there maggiebmad
,You can do two things:
Firstly, you could try reading the self help tutorial found here
If you aren't comfortable with that, I recommend you follow the HijackThis
preparation guide which can be found here
. It is important that you follow the guide closely. A number of scans will be run which may well fix your problem.
As the guide says, after you have completed the scans that are recommended, please post your "HijackThis
" log in a new topic in the forum found here
. Please add your system infomation
and also what problems you are having. Please wait for a few days and one of our experts will get onto fixing your computer for you.