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Infected by Trojan BHO.ACTQ_3 according to Sonic Wall


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#1 benny5450

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Posted 06 October 2011 - 12:51 PM

I am a work at home individual and the computer that I remotely access is behind a Sonicwall. I keep receiving messages that the Sonicwall is blocking outgoing attempts communicated by Trojan BHO.ACTQ_3. I have run a number of different scans (Malwarebytes and Spybot S&D) and none of them have found anything that appears to be the issue. I have read the preparation guide and have run the scans that were asked for, which results I have posted and attached below. I appreciate any assistance that you can provide me in clearing up this issue.

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7601.17514
Run by PRPdemo at 10:37:26 on 2011-10-06
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.1783.923 [GMT -7:00]
.
AV: AVG Anti-Virus Free *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\TeamViewer\Version5\TeamViewer.exe
C:\Windows\system32\ctfmon.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskmgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\PRPdemo\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\PRPdemo\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\PRPdemo\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\PRPdemo\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\PRPdemo\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\NOTEPAD.EXE
C:\Users\PRPdemo\AppData\Local\Temp\Temp1_gmer.zip\gmer.exe
C:\Users\PRPdemo\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uRun: [Google Update] "c:\users\prpdemo\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Apple_KbdMgr] c:\program files\boot camp\Bootcamp.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [<NO NAME>]
mRun: [dfmirage-Install] "c:\windows\temp\DFI-9T6PMO.exe" -u2 "dfmirage"
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: AutoCheck.com
Trusted Zone: AutoSoftFinance.com
Trusted Zone: AutoSoftNET.com
Trusted Zone: AutoWebApp.com
Trusted Zone: PRcoPower.com
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: Interfaces\{130B6AFC-FCF6-4DDA-8992-427A5A0B21EB} : NameServer = 208.67.222.222,208.67.220.220
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AppleHFS;AppleHFS;c:\windows\system32\drivers\AppleHFS.sys [2010-11-11 49280]
R0 AppleMNT;AppleMNT;c:\windows\system32\drivers\AppleMNT.sys [2010-11-11 6784]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-8-5 243152]
R2 TeamViewer5;TeamViewer 5;c:\program files\teamviewer\version5\TeamViewer_Service.exe [2010-7-6 173352]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2010-8-2 325672]
R3 IRRemoteFlt;IR Receiver Filter Driver;c:\windows\system32\drivers\IRFilter.sys [2010-8-2 16512]
S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-8-5 216400]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-8-5 29712]
S2 AppleOSSMgr;Apple OS Switch Manager;c:\windows\system32\AppleOSSMgr.exe [2010-11-11 193848]
S2 AppleTimeSrv;Apple Time Service;c:\windows\system32\AppleTimeSrv.exe [2010-4-16 99640]
S2 ASNupdaterService;ASNupdaterService;c:\program files\autosoft net\autodealer plus\ASNUpdaterService.exe [2010-6-25 346600]
S2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-8-5 921952]
S2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-8-5 308136]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 MacHALDriver;Mac HAL;c:\windows\system32\drivers\MacHALDriver.sys [2010-4-16 12928]
S2 MSSQL$AUTOSOFTNET;SQL Server (AUTOSOFTNET);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2007-2-10 29178224]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-10-6 1153368]
S3 AppleBtBc;Apple Broadcom Built-in Bluetooth;c:\windows\system32\drivers\AppleBtBc.sys [2010-8-2 18432]
S3 AppleDisplayFlt;Apple Display Driver;c:\windows\system32\drivers\aaplmonf.sys [2010-8-2 9088]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg9\toolbar\ToolbarBroker.exe [2010-10-26 947528]
S3 CirrusFilter;CS420xLowerFilter;c:\windows\system32\drivers\CS420x86.sys [2011-1-4 14336]
S3 KeyMagic;USB Keyboard HID Filter;c:\windows\system32\drivers\KeyMagic.sys [2010-8-2 24064]
S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2010-8-2 68200]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-4-4 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-8-7 1343400]
.
=============== Created Last 30 ================
.
2011-10-06 16:35:19 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-10-06 16:35:19 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-09-28 10:00:35 -------- d-----w- C:\4e7d95bc1054d930a2567e3fa0207c
2011-09-26 22:47:39 -------- d-----w- c:\users\prpdemo\appdata\roaming\Malwarebytes
2011-09-26 22:47:27 -------- d-----w- c:\programdata\Malwarebytes
2011-09-26 22:47:24 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-26 22:47:24 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-09-19 17:31:36 -------- d-----w- c:\programdata\MFAData
2011-09-15 10:09:34 -------- d-----w- C:\0590d9c5338ab2175616e40f51f7
.
==================== Find3M ====================
.
2011-07-22 04:54:18 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-16 04:27:30 290816 ----a-w- c:\windows\system32\KernelBase.dll
2011-07-16 02:17:19 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:17:19 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17:19 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17:19 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-07-09 04:29:46 2048 ----a-w- c:\windows\system32\tzres.dll
2011-07-09 02:30:00 223744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
.
============= FINISH: 10:37:35.07 ===============

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#2 benny5450

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Posted 06 October 2011 - 01:00 PM

Also, I forgot to mention that I ran these scans in safe mode. If I need to rerun them in regular boot mode, please let me know.

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Posted 11 October 2011 - 12:55 PM

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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Posted 11 October 2011 - 01:07 PM

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