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Help: BSOD with BlueScreen log - USB BUGCODE


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9 replies to this topic

#1 Nymphs

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Posted 06 October 2011 - 12:15 PM

I've had a few BSOD's since reformatting, and I've updated all drivers that I am aware of. Here's the log, hopefully someone can help me out here. Thank you! :)

==================================================
Dump File         : 100611-22464-01.dmp
Crash Time        : 06/10/2011 18:06:35
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`05cff160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\100611-22464-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 345,312
==================================================

==================================================
Dump File         : 100611-21793-01.dmp
Crash Time        : 06/10/2011 17:16:49
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`05df6160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\100611-21793-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 345,312
==================================================

==================================================
Dump File         : 100611-23197-01.dmp
Crash Time        : 06/10/2011 16:47:20
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`05e5f160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\100611-23197-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 345,312
==================================================

==================================================
Dump File         : 100611-25022-01.dmp
Crash Time        : 06/10/2011 00:34:53
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`05f69160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\100611-25022-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 345,312
==================================================

==================================================
Dump File         : 100411-32183-01.dmp
Crash Time        : 04/10/2011 16:31:38
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`05c4f160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\100411-32183-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 345,312
==================================================

==================================================
Dump File         : 100311-16036-01.dmp
Crash Time        : 03/10/2011 18:14:58
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`050cf160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\100311-16036-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 345,312
==================================================

==================================================
Dump File         : 092711-20701-01.dmp
Crash Time        : 27/09/2011 21:41:43
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`05d29160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\092711-20701-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 345,312
==================================================

==================================================
Dump File         : 092011-16099-01.dmp
Crash Time        : 20/09/2011 20:54:48
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`05b31160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+7cc40
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\092011-16099-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 345,312
==================================================

==================================================
Dump File         : 091911-19609-01.dmp
Crash Time        : 19/09/2011 13:09:54
Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x1000007e
Parameter 1       : ffffffff`c0000005
Parameter 2       : fffff880`04fcfe97
Parameter 3       : fffff880`059c36d8
Parameter 4       : fffff880`059c2f30
Caused By Driver  : dxgmms1.sys
Caused By Address : dxgmms1.sys+1de97
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : dxgmms1.sys+1de97
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\091911-19609-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 275,312
==================================================

==================================================
Dump File         : 090511-15709-01.dmp
Crash Time        : 05/09/2011 18:33:46
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`04fde160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+129ec
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+705c0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\090511-15709-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 345,288
==================================================

==================================================
Dump File         : 090511-16099-01.dmp
Crash Time        : 05/09/2011 17:49:11
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`06423160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+129ec
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+705c0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\090511-16099-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 345,288
==================================================

==================================================
Dump File         : 090411-26520-01.dmp
Crash Time        : 04/09/2011 16:47:44
Bug Check String  : BUGCODE_USB_DRIVER
Bug Check Code    : 0x000000fe
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`00000006
Parameter 3       : 00000000`00000005
Parameter 4       : fffffa80`05b79160
Caused By Driver  : usbhub.sys
Caused By Address : usbhub.sys+129ec
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+705c0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\090411-26520-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 345,280
==================================================



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#2 Allan

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Posted 06 October 2011 - 12:20 PM

Open device manager. Are there any yellow or red symbols?

#3 Nymphs

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Posted 06 October 2011 - 12:27 PM

None at all.

#4 Allan

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Posted 06 October 2011 - 12:37 PM

From where did you obtain the drivers you installed please?

#5 Nymphs

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Posted 06 October 2011 - 12:41 PM

From where did you obtain the drivers you installed please?


I am running a Dell Inspiron 1564. All drivers have been installed directly from the DELL driver support. I have also installed SetPoint for my Logitech wireless mouse, but this is only recently to try correct the problem.

#6 Allan

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Posted 06 October 2011 - 12:45 PM

Okay good. What is connected to your usb ports?

Also, please re-download and re-install the chipset driver from Dell.

#7 Nymphs

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Posted 06 October 2011 - 12:49 PM

Just my mouse. Logitech M305. I'll reinstall the chipset drivers now, thanks.

#8 Allan

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Posted 06 October 2011 - 01:02 PM

Also, please check for an updated bios release and connect the mouse to a different usb port just for testing purposes.

Edited by Allan, 06 October 2011 - 01:03 PM.


#9 Nymphs

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Posted 06 October 2011 - 01:12 PM

Tried different ports in the past. It's BSOD'd in all 3 external ports.

I'll check for the BIOS.

#10 Allan

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Posted 06 October 2011 - 01:48 PM

Okay. If there's no bios update you can try what MS suggests, which is a full scan for malware(with both your anti virus app AND with MalwareBytes) and checkdisk.. I sincerely doubt either is the issue, but no harm in trying.

To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.




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