Posted 06 October 2011 - 10:54 AM
I have a Dell XPS M1730 with Windows 7 Ultimate and it was doing an iTunes update and the lid got closed during the update process. Now when I start the computer up it says "the user profile service service failed the login, user profile cannot be loaded". The computer starts up in safe mode and won't let me do a system restore because it says it is shut off. When I look at User Profiles in Windows 7, it states that the users profile is as backup and the default profile is the local profile. How can I fix my computer to get my user profile back up and working?