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Cannot remove Sunkist.NotifyIcondata.hwnd


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3 replies to this topic

#1 vanessalent

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Posted 05 October 2011 - 08:11 PM

My Windows XP PC has been acting very strange today. It's really slow, and freezes periodically. I noticed a message Sunkist.NotifyIconData.hwnd when shutting down. My browser (firefox) seems affected as well. There is a new toolbar that says "startnow Search with Bing". I don't know how it got there. My homepage is changed as well. I get messageboxes that say I've won a gift and OK. I just close the tab each time. AdAware won't run - Failed to connect to service. McAfee Antivirus won't scan either - On Access Scan disabled. Spybot S&D didn't find anything. I don't know what to try next. Any help would be greatly appreciated. Thanks, Vanessa

Edited by Orange Blossom, 06 October 2011 - 02:17 AM.
Moved to AII. ~ OB


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#2 TheShooter93

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Posted 06 October 2011 - 12:59 AM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread
HERE and include a link to this thread. Please make sure
that you read the information about getting started
before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.


#3 vanessalent

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Posted 07 October 2011 - 07:09 AM

Per your directions, I have completed the steps in the guide and have started a new topic in malware removal.
http://www.bleepingcomputer.com/forums/topic422249.html
Thank-you, Vanessa

#4 TheShooter93

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Posted 07 October 2011 - 11:54 AM

Sounds good. :thumbup2:

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.





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