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OS X Lion, Entourage 2004, and iCal


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#1 whoabuddy

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Posted 05 October 2011 - 11:01 AM

Hello,

I ran into the following issue and I'm stumped, any help would be appreciated!

The machine is a Macbook Pro, and whenever I create or edit an entry in iCal, I get an error message saying "PowerPC applications are no longer supported".

I tried to access Entourage to disable the synchronization, it is no longer needed or used on this system, but I was unable to open the application to access the settings and receive the same PowerPC message. I then made a full backup from iCal and deleted the Entourage calendar, but the message is still appearing when I create or edit an entry.

I have found some suggestions on Google that refer to resetting the synchronization services, but I can not find a way to remove the synchronization of iCal with Entourage. Any suggestions?

Please let me know if you need any additional information.

Respectfully,
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#2 computerxpds

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Posted 05 October 2011 - 12:05 PM

Hello,

What version of os x do you have? I'm assuming lion? Also what version of entourage do you have?

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#3 whoabuddy

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Posted 05 October 2011 - 12:40 PM

Yes it is OS X Lion and Entourage 2004.
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#4 computerxpds

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Posted 11 October 2011 - 08:45 AM

Ahh that explains it. Some parts of microsoft office 2004 have intel code as well as PowerPC code and some parts such as what you are trying to do were only coded in PowerPC code. With the introduction of lion comes the end of roseta which is what ran PowerPC code on intel power machines. This of course means that the only possible solution to this is to upgrade your copy of Microsoft office to a newer version.

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#5 whoabuddy

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Posted 11 October 2011 - 09:30 AM

That's what I was afraid of, and although Office 2011 is installed it doesn't have an Entourage component to allow me to edit the settings. I did find some good information on Syncrospector for fixing these kind of issues, however it is only available in the Apple Developer Kit from what I can tell. Would this be something Mac tech support could handle? At this point I would be happy to pass it on.
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#6 computerxpds

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Posted 12 October 2011 - 02:42 PM

Im not sure how to help you any further. I wish I could.. The only thing I would do is call apple and see if their support could help you. And if they cannot maybe they could put you in touch with microsoft's mac office team.

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