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Intermittent Freezup during Boot File Loading


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#1 Godfree

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Posted 05 October 2011 - 01:07 AM

Hey Guys,

I'm having an intermittent problem when loading XP every once in a while. Sometimes while it's loading files (Windows XP logo with the green scrolling bar at the bottom) it will just stop loading and hang. It doesn't happen very often and restarting usually moves it past this problem, but it's still kind of annoying. Any ideas what it could possibly be? It's driving me to consider upgrading to Win 7 but I don't want to reinstall everything :P the only thing I've done so far is a chkdsk which spit out these results:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 10/1/2011
Time: 7:27:28 PM
User: N/A
Computer: GAMEMONSTER
Description:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 274 unused index entries from index $SII of file 0x9.
Cleaning up 274 unused index entries from index $SDH of file 0x9.
Cleaning up 274 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

488384000 KB total disk space.
200427068 KB in 303839 files.
118204 KB in 25872 indexes.
0 KB in bad sectors.
522720 KB in use by the system.
65536 KB occupied by the log file.
287316008 KB available on disk.

4096 bytes in each allocation unit.
122096000 total allocation units on disk.
71829002 allocation units available on disk.

Internal Info:
90 08 06 00 fb 07 05 00 27 56 08 00 00 00 00 00 ........'V......
46 12 00 00 07 00 00 00 b7 05 00 00 00 00 00 00 F...............
4a b5 ab 18 00 00 00 00 4c df 8e d6 00 00 00 00 J.......L.......
4e f3 6e 2c 00 00 00 00 0e b4 5b 5a 0f 00 00 00 N.n,......[Z....
c6 07 71 b7 09 00 00 00 88 be 12 37 1a 00 00 00 ..q........7....
99 9e 36 00 00 00 00 00 a0 38 07 00 df a2 04 00 ..6......8......
00 00 00 00 00 f0 18 c9 2f 00 00 00 10 65 00 00 ......../....e..

Windows has finished checking your disk.
Please wait while your computer restarts.
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#2 Allan

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Posted 05 October 2011 - 06:48 AM

I suggest you start by running checkdisk yourself with the /r switch. If you have an XP cd, boot to the recovery console and run chkdsk /r

If you do not have an XP CD, right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

#3 Godfree

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Posted 06 October 2011 - 01:46 AM

Ahh okay I don't think I ran it with /r last time, I will do so! Also a defrag coulnd't hurt either! Ill reply back with the results tomorrow afternoon :)
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#4 Godfree

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Posted 09 October 2011 - 03:24 AM

Alright sorry for the delay, my cousins hard drive crashed so I had to deal with that as my problem wasn't severe. I ran the chkdsk and it came up with no errors found, it hasn't happened in the past couple of days but its done this before where it'll work for a few days and then randomly decide to freeze up.
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#5 Godfree

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Posted 14 October 2011 - 03:21 PM

Alright it happened twice in a row today and that was after it had initially booted normally, which it hasn't done before, does anyone have any idea what would cause this to happen randomly like this? Not sure what other scans I can do that would look into it.
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#6 Allan

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Posted 14 October 2011 - 04:40 PM

Again, you should run chkdsk /r

You have not done so.

#7 Godfree

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Posted 15 October 2011 - 12:37 AM

Yes I have, it was in my previous post: "I ran the chkdsk and it came up with no errors found," :(
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#8 Allan

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Posted 15 October 2011 - 05:59 AM

You did not run chkdsk /r. Chkdsk /r NEVER reports no errors found.

#9 Godfree

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Posted 15 October 2011 - 03:52 PM

I don't know how else to run it then :P I typed chkdsk /r into the cmd and it asked me to restart and I did, ill see if I can get the log for it but its probably gone. If there's another way to run it other than that let me know, I assumed it would've kept that /r parameter when it asked me to reboot.

Here's what it spit out:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 10/8/2011
Time: 11:29:32 PM
User: N/A
Computer: GAMEMONSTER
Description:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 32 unused index entries from index $SII of file 0x9.
Cleaning up 32 unused index entries from index $SDH of file 0x9.
Cleaning up 32 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

488384000 KB total disk space.
177281372 KB in 381231 files.
134520 KB in 25616 indexes.
0 KB in bad sectors.
535692 KB in use by the system.
65536 KB occupied by the log file.
310432416 KB available on disk.

4096 bytes in each allocation unit.
122096000 total allocation units on disk.
77608104 allocation units available on disk.

Edited by Godfree, 15 October 2011 - 03:57 PM.

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#10 Allan

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Posted 15 October 2011 - 03:58 PM

Okay. So it's not that it's telling you there are no errors - you're just assuming there are no errors. Got it.

Since it's an intermittent problem it's very difficult to diagnose. Here's a lengthy process, but again, this would work best if the problem occurred on every boot:

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.

#11 Godfree

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Posted 16 October 2011 - 03:54 PM

Yeah, and it's especially time consuming since it doesn't happen all the time. Now the only thing is under msconfig there are 4 check boxes not 3, Process SYSTEM.ini file, Process WIN.ini file, Load System Services, and Load Startup Items, which should I uncheck? All 4? or just a specific three?
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#12 Allan

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Posted 16 October 2011 - 04:16 PM

All

#13 Godfree

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Posted 03 November 2011 - 03:50 AM

Still plugging away at this, I turned off most services except ones that made the system basically unusable on a daily basis, so far it's still be freezing up, then I turn off another 5-10 services and try again. It usually works for a few days and freezes up, I'm running out of possible services quickly, pretty soon I'll be down to just the ones that make it more or less useless when disabled.
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#14 Stang777

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Posted 03 November 2011 - 02:46 PM

Hi,

You could try using this free program, BootLog XP, from http://www.greatis.com/utilities/bootlogxp.

Just install the small program and set it up to run at the next boot and it will analyze your boot process and show you where it is hanging up.

If your computer doesn't hang up at the next boot, just keep it set to run at next boot until it does hang and you can get a log.

Good Luck

Edited by Stang777, 03 November 2011 - 02:49 PM.


#15 Godfree

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Posted 12 November 2011 - 04:43 AM

If I'm not mistaken this program only runs and logs from the point after your user signs in and the desktop begins to load, am I correct? It doesn't freeze at that point for me, for me it freezes on this screen: Posted Image

In fact that is exactly what my computer will look like, the blue bar will be frozen partway through and it will just sit there until I reboot it. Were you all mistaken and thinking I was freezing at the desktop? If so sorry, that's not the case! I've currently disabled all services except these:

Application Layer Gateway
Windows Audio
BootlogService
DCOM Server Process Launcher
DHCP Client
DNS Client
TCP/IP NetBIOS Helper
Network Connections
Plug and Play
IPSEC Services
Remote Access Connection Manager
Remote Procedure Call (RPC) Locator
Remote Procedure Call (RPC)
Windows Firewall/Internet Connection Sharing
Wireless Zero Configuration

Basically anything that lets me connect to the internet so I can still do stuff.
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