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Laptop Won't Start Up


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#1 ~ JJ ~

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Posted 04 October 2011 - 08:15 PM

My sister has a laptop and it won't start up. Her computer is a Toshiba Satellite running Vista home basic.

I have done numerous system repairs - nothing.
I have tried to do a system restore from disk - nothing.

A blue screen does pop up for a split second and has a lot of writing on it, but I can never see what it says as it does not stay there long.

All I have been able to get off anything is this: System volume on disk is corrupt.

Luckily I did back up her pictures and most other things a few weeks before it broke, anything else on there shouldn't be important.

I forgot to add that she is absolutely useless with computers (at least I have the basic understanding of them) but she is hundred times worse.

Before I got hold of her computer she was running it with NO security or anything on it like anti virus or anything. Last time I saw her she said it had been running really slow, even when nothing was open it would take ages to open the browser. I was going to run checks on it and install anti virus but then it broke and I can't even get it on now.
So it could have broke as god knows what viruses it has on it right now!

Hence why I'm here.

I can't even get it to run in safe mode, it did it once but now I can't get it to do it again.

Is there any steps that can be done without replacing the hard drive?

Thank you.

Edited by ~ JJ ~, 04 October 2011 - 08:27 PM.


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#2 TheShooter93

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Posted 06 October 2011 - 12:15 AM

Hi JJ,

What happens when you try to boot into Safe Mode? That BSOD you were referring to?

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#3 hamluis

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Posted 06 October 2011 - 08:32 AM

I would remove the hard drive...attach it as a secondary drive to a known, protected, working system...take a look in Disk Managment (Start/Run...type diskmgmt.msc and hit Enter).

Post the details reflected for the drive in question.

Louis




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