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#1 Rolyn


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Posted 04 October 2011 - 03:05 PM

I'm trying to get rid of this virus in my computer. I've been trying for several days and it seems to be replicating itself because no matter how many times I run an antivirus scan or a spyware scan it pops up right after I'm done.

I've been getting sound on my system ranging from commercials for Lysol to some kind of infommercial. I get a "Congratulations! You won!" voice. It just happened as I was typing out the description and this site is the only Internet window I have up. Download prompts pop up. One of them says whitesmoke.exe.

It also seems to clear out the cookies for all of the sites I have to log in to.

Currently, I'm using Microsoft Security Essentials for virus protection and Superantispyware for spyware removal.

What do I need to do to get rid of this virus???

Thank you.

Edited by Rolyn, 04 October 2011 - 03:08 PM.

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#2 Broni


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Posted 04 October 2011 - 07:25 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE


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