Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Open Cloud Virus Removed, but lingering issues!


  • Please log in to reply
1 reply to this topic

#1 Hok1es

Hok1es

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:02:10 AM

Posted 04 October 2011 - 02:03 PM

Thank you for the amazing tutorials! I followed the tutorial for removing the Open Cloud malware, but I am having different (but related?) issues. Since using RKill and Malware Bytes to remove Open Cloud, my computer has been refusing me "Administrator Access" in various respects. If I try to run a scan, [re] install recommended software (Avast, rKill, malware bytes, etc), update Window Defender, or even try to put music on my iPod, I receive this message or a similar one:

Attached File  Access message.png   43.87KB   4 downloads

It also hijacks me to a different generic site whenever I click a link in google, and it randomly opens a site in the same manner.

Can anyone give me some guidance?

Thank you!

Edited by hamluis, 04 October 2011 - 05:38 PM.
Moved from Win 7 to Am I Infected.


BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:10 AM

Posted 04 October 2011 - 07:26 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users