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Malwarebytes not getting rid of my virus


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21 replies to this topic

#1 confusedcloudy

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Posted 04 October 2011 - 01:39 PM

Hi I am fairly new new to this, I would be so greatful if somebody could tell me the steps I need to take to finally get my computer virus free, I think I have one of those that try to sell you a fake anti virus software one. Usually when it happened to me before malwarebytes would get rid of it, no problems but now every time i do a scan with malwarebytes usually only one file shows infected but it always shows up no matter how many times do scan and remove, so obviously malwarebytes isn't enough to get rid of it , my webpages are very often redirected to this working from home website too. And avast keeps giving me warnings and notifies me my computer is infected.
Also most of my pictures and program files on my computer have been altered to be or appear hidden, when you right click on them and on properties on general tab on attributes they are all clicked on hidden now. I hope one of you kind people can help me and give me advice on what steps I need to take, thank you so much.

Edited by confusedcloudy, 04 October 2011 - 01:47 PM.


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#2 Broni

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Posted 04 October 2011 - 07:28 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 confusedcloudy

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Posted 05 October 2011 - 04:42 AM

Hi Broni, thankyou so much for responding

when I tried clicking on renamed gmer file I got an error message , run as administrator does'nt work either.


'' Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item. ''

when i tried running the program in safe mode it worked but everytime during scan my computer crashes! a blue screen appears with white writing then my computer restarts, so i cannot finish scan and post log :(


here is my securitycheck log



Results of screen317's Security Check version 0.99.7
Windows Vista (UAC is enabled)
Out of date service pack!!
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
HijackThis 2.0.2
Java™ 6 Update 17
Java™ SE Runtime Environment 6
Out of date Java installed!
Adobe Flash Player
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Alwil Software Avast4 aswUpdSv.exe
Alwil Software Avast4 ashServ.exe
Alwil Software Avast4 ashMaiSv.exe
Alwil Software Avast4 ashWebSv.exe
``````````End of Log````````````



minitoolbox results


MiniToolBox by Farbar
Ran by Aurelia (administrator) on 05-10-2011 at 09:11:57
Windows Vista ™ Business (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: http=127.0.0.1:58424
Hosts file not detected in the default directory
========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set interface luid=loopback_0 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=ethernet_2 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=ethernet_1 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=ethernet_4 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=wireless_0 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=ethernet_5 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Home-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1F-3C-54-49-A6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2497:cacd:3ebf:af82%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 05 October 2011 08:41:13
Lease Expires . . . . . . . . . . : 06 October 2011 08:41:12
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 167780156
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1C-23-54-CE-0A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:e:1085:3f57:febf(Preferred)
Link-local IPv6 Address . . . . . : fe80::e:1085:3f57:febf%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : isatap.lan
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.64%11(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dsldevice.lan
Address: 192.168.1.254:53

DNS request timed out.
timeout was 2 seconds.


Pinging google.com [209.85.169.103] with 32 bytes of data:



Reply from 209.85.169.103: bytes=32 time=44ms TTL=51

Reply from 209.85.169.103: bytes=32 time=43ms TTL=51



Ping statistics for 209.85.169.103:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 43ms, Maximum = 44ms, Average = 43ms

Server: dsldevice.lan
Address: 192.168.1.254:53

Name: yahoo.com
Addresses: 98.137.149.56, 98.139.180.149, 209.191.122.70, 67.195.160.76
72.30.2.43



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=173ms TTL=48

Reply from 209.191.122.70: bytes=32 time=174ms TTL=49



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 173ms, Maximum = 174ms, Average = 173ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
10 ...00 1f 3c 54 49 a6 ...... Intel® PRO/Wireless 3945ABG Network Connection
9 ...00 1c 23 54 ce 0a ...... Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
8 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
11 ...00 00 00 00 00 00 00 e0 isatap.lan
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.64 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.64 281
192.168.1.64 255.255.255.255 On-link 192.168.1.64 281
192.168.1.255 255.255.255.255 On-link 192.168.1.64 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.64 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.64 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
8 18 ::/0 On-link
1 306 ::1/128 On-link
8 18 2001::/32 On-link
8 266 2001:0:5ef5:79fd:e:1085:3f57:febf/128
On-link
10 281 fe80::/64 On-link
8 266 fe80::/64 On-link
11 286 fe80::5efe:192.168.1.64/128
On-link
8 266 fe80::e:1085:3f57:febf/128
On-link
10 281 fe80::2497:cacd:3ebf:af82/128
On-link
1 306 ff00::/8 On-link
8 266 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/05/2011 00:34:31 AM) (Source: System Restore) (User: )
Description: The scheduled restore point could not be created. Additional information: (0x800423f4).

Error: (10/05/2011 00:34:31 AM) (Source: System Restore) (User: )
Description: Failed to create restore point on volume (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Descripton = Scheduled Checkpoint; Hr = 0x800423f4).

Error: (10/05/2011 00:34:31 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (10/05/2011 00:34:30 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (10/04/2011 09:41:43 PM) (Source: System Restore) (User: )
Description: The scheduled restore point could not be created. Additional information: (0x800423f4).

Error: (10/04/2011 09:41:43 PM) (Source: System Restore) (User: )
Description: Failed to create restore point on volume (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Descripton = Scheduled Checkpoint; Hr = 0x800423f4).

Error: (10/04/2011 09:41:42 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (10/04/2011 09:41:35 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (10/04/2011 06:32:49 PM) (Source: Application Error) (User: )
Description: Faulting application DllHost.exe, version 6.0.6000.16386, time stamp 0x000707f5, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9,
process id 0x1bd8, application start time 0xDllHost.exe0.

Error: (10/04/2011 05:02:46 PM) (Source: Application Error) (User: )
Description: Faulting application vlc.exe, version 1.1.4.0, time stamp 0x000707f5, faulting module vlc.exe, version 1.1.4.0, time stamp 0x000707f5, exception code 0xc0000005, fault offset 0x00001749,
process id 0x1530, application start time 0xvlc.exe0.


System errors:
=============
Error: (10/05/2011 08:42:07 AM) (Source: Service Control Manager) (User: )
Description: csewfs

Error: (10/05/2011 08:42:07 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (10/05/2011 08:40:33 AM) (Source: volmgr) (User: )
Description: Configuring the Page file for crash dump failed. Make sure there is a page
file on the boot partition and that is large enough to contain all physical
memory.

Error: (10/05/2011 00:42:41 AM) (Source: Service Control Manager) (User: )
Description: Windows Update

Error: (10/05/2011 00:42:31 AM) (Source: DCOM) (User: )
Description: {C2BFE331-6739-4270-86C9-493D9A04CD38}

Error: (10/04/2011 05:45:37 PM) (Source: DCOM) (User: Aurelia)
Description: application-specificLocalActivation{4991D34B-80A1-4291-83B6-3328366B9097}Home-PCAureliaS-1-5-21-1022208005-203282862-3037465315-1000LocalHost (Using LRPC)

Error: (10/04/2011 05:45:37 PM) (Source: DCOM) (User: Aurelia)
Description: application-specificLocalActivation{4991D34B-80A1-4291-83B6-3328366B9097}Home-PCAureliaS-1-5-21-1022208005-203282862-3037465315-1000LocalHost (Using LRPC)

Error: (10/04/2011 09:10:08 AM) (Source: Service Control Manager) (User: )
Description: csewfs

Error: (10/04/2011 09:10:08 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (10/04/2011 00:24:53 AM) (Source: DCOM) (User: Aurelia)
Description: application-specificLocalActivation{4991D34B-80A1-4291-83B6-3328366B9097}Home-PCAureliaS-1-5-21-1022208005-203282862-3037465315-1000LocalHost (Using LRPC)


Microsoft Office Sessions:
=========================
Error: (10/05/2011 00:34:31 AM) (Source: System Restore)(User: )
Description: 0x800423f4

Error: (10/05/2011 00:34:31 AM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x800423f4

Error: (10/05/2011 00:34:31 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (10/05/2011 00:34:30 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (10/04/2011 09:41:43 PM) (Source: System Restore)(User: )
Description: 0x800423f4

Error: (10/04/2011 09:41:43 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x800423f4

Error: (10/04/2011 09:41:42 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (10/04/2011 09:41:35 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (10/04/2011 06:32:49 PM) (Source: Application Error)(User: )
Description: DllHost.exe6.0.6000.16386000707f5ntdll.dll6.0.6000.163864549bdc9c0000374000af1c91bd801cc82bb9ffb1395

Error: (10/04/2011 05:02:46 PM) (Source: Application Error)(User: )
Description: vlc.exe1.1.4.0000707f5vlc.exe1.1.4.0000707f5c000000500001749153001cc82727100d735


=========================== Installed Programs ============================

AAC Decoder (Version: 7.1.0)
ABBYY FineReader 6.0 Sprint (Version: 6.00.1395.4512)
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742) (Version: 8.1.2)
Adobe After Effects 7.0 (Version: 7.0.0.244)
Adobe Bridge 1.0 (Version: 1.0.1.1)
Adobe Common File Installer (Version: 1.00.002)
Adobe ExtendScript Toolkit 1.0 (Version: 001.000.002)
Adobe Flash Player 10 ActiveX (Version: 10.3.183.5)
Adobe Help Center 2.0 (Version: 2.0.0)
Adobe Reader 8.1.2 (Version: 8.1.2)
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Adobe Stock Photos 1.0 (Version: 1.0.2)
Advanced Audio FX Engine
Advanced Video FX Engine
Any Video Converter 2.6.5
Apple Mobile Device Support (Version: 2.1.0.25)
Apple Software Update (Version: 2.1.1.116)
Audacity 1.2.6
AutoUpdate (Version: 1.1)
avast! Antivirus (Version: 4.8)
Boilsoft ASF Converter 2.68
Bonjour (Version: 1.0.105)
Browser Address Error Redirector (Version: 1.00.0000)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
DC++ 0.750 (Version: 0.750)
DebugMode PluginPac (remove only)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Version: 2.1.08060)
Dell Touchpad (Version: 7.1.102.7)
Dell Webcam Center
Dell Webcam Manager
DivX Codec (Version: 6.8.5)
DivX Converter (Version: 7.1.0)
DivX Player (Version: 7.2.0)
DivX Plus DirectShow Filters
DivX Version Checker (Version: 7.1.0.2)
DivX Web Player (Version: 1.5.0)
EDocs
EnhanceMovie 3 (Version: 3.00.002)
Epson Easy Photo Print 2 (Version: 2.1.0.0)
Epson Event Manager (Version: 2.20.00)
EPSON Scan
Epson Stylus SX210_SX410_TX210_TX410 Manual
EPSON SX210 Series Printer Uninstall
Final Draft (Version: 8.0.0.81)
Google Desktop (Version: 5.9.1005.12335)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 6.6.1409.1944)
Google Update Helper (Version: 1.3.21.69)
GSpot Codec Information Appliance
H.264 Decoder (Version: 1.1.0)
HijackThis 2.0.2 (Version: 2.0.2)
Intel® PROSet/Wireless Software (Version: 11.01.0000)
IrfanView (remove only)
iTunes (Version: 8.0.0.35)
Java™ 6 Update 17 (Version: 6.0.170)
Java™ SE Runtime Environment 6 (Version: 1.6.0.0)
K-Lite Mega Codec Pack 5.0.0 (Version: 5.0.0)
Laptop Integrated Webcam Driver (1.00.01.0108)
Live! Cam Avatar Creator (Version: 4.6.0817.1)
Live! Cam Avatar v1.0 (Version: 1.0)
Magic Bullet Editors 2.0 Vegas
Magic ISO Maker v5.5 (build 0272)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
mCore (Version: 9.24.0000)
mHelp (Version: 9.24.0000)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60129.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Works (Version: 9.7.0621)
MKV Splitter (Version: 1.0.1)
mMHouse (Version: 9.24.0000)
mPfMgr (Version: 9.24.0000)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
mWMI (Version: 9.24.0000)
NewBlue 3D Explosions for Vegas
NewBlue 3D Transformations for Vegas
NewBlue Art Blends 2.0 for Vegas
NewBlue Art Effects
NewBlue Art Effects 2.0 for Vegas
NewBlue Film Effects for Vegas
NewBlue Motion Blends 2.0 for Vegas
NewBlue Motion Effects
NewBlue Motion Effects 2.0 for Vegas
PicLens for Internet Explorer (Version: 1.6.4.3021)
PowerDVD (Version: 8.0)
Prism Video Converter
QuickSet (Version: 8.2.20)
QuickTime (Version: 7.55.90.70)
Radiance for Vegas Pro 8.0 (Version: 1.0.0)
RealPlayer
Realtek High Definition Audio Driver
Roxio Activation Module (Version: 1.0)
Roxio Creator Audio (Version: 3.5.0)
Roxio Creator BDAV Plugin (Version: 3.5.0)
Roxio Creator Copy (Version: 3.5.0)
Roxio Creator Data (Version: 3.5.0)
Roxio Creator DE (Version: 3.5.0)
Roxio Creator Tools (Version: 3.5.0)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio Update Manager (Version: 6.0.0)
Sonic CinePlayer Decoder Pack (Version: 4.2.0)
Sony Vegas Pro 8.0 (Version: 8.0.217)
SopCast 2.0.4 (Version: 2.0.4)
SpiceMASTER 2.5 PRO for Vegas (Version: 2.5)
Tixati
VASST Ultimate S3 3.1.7 (Version: 3.1.7)
VC80CRTRedist - 8.0.50727.762 (Version: 1.0.0)
VideoGet
VLC media player 1.1.4 (Version: 1.1.4)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8098.930)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Sign-in Assistant (Version: 5.000.818.6)
Windows Live Upload Tool (Version: 14.0.8014.1029)
WinRAR archiver
WM Capture
Yahoo! Detect
YouTube Downloader 2.5.4

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 3061.81 MB
Available physical RAM: 1758.27 MB
Total Pagefile: 5913 MB
Available Pagefile: 4459.18 MB
Total Virtual: 2047.88 MB
Available Virtual: 1986.86 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:138.96 GB) (Free:0.03 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:6.26 GB) NTFS
4 Drive g: (Elements) (Fixed) (Total:1863.01 GB) (Free:548.88 GB) NTFS

========================= Users: ========================================

User accounts for \\HOME-PC

Administrator Aurelia Guest


**** End of log ****








malwarebytes log



Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7873

Windows 6.0.6000
Internet Explorer 7.0.6000.17037

05/10/2011 09:38:21
mbam-log-2011-10-05 (09-38-21).txt

Scan type: Quick scan
Objects scanned: 175752
Time elapsed: 9 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Aurelia\AppData\Roaming\microsoft\Windows\start menu\Programs\Startup\cqtsdxtm.exe (Spyware.Passwords.XGen) -> Delete on reboot.

Edited by confusedcloudy, 05 October 2011 - 05:46 AM.


#4 Broni

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Posted 05 October 2011 - 10:22 AM

Any particular reason why your Windows updates are not current? For instance I don't see any service pack installed.
Don't do anything about it for now.

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

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#5 confusedcloudy

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Posted 05 October 2011 - 11:05 AM

Thankyou Broni , here is the report





RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6000
Number of processors #2
==============================================
>Drivers
==============================================
0x8DDB3000 C:\Windows\system32\DRIVERS\igdkmd32.sys 6606848 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x81C00000 C:\Windows\system32\ntkrnlpa.exe 3805184 bytes (Microsoft Corporation, NT Kernel & System)
0x81C00000 PnpManager 3805184 bytes
0x81C00000 RAW 3805184 bytes
0x81C00000 WMIxWDM 3805184 bytes
0x8E7D7000 C:\Windows\system32\DRIVERS\NETw4v32.sys 2265088 bytes (Intel Corporation, Intel® Wireless WiFi Link Driver)
0x95E00000 Win32k 2097152 bytes
0x95E00000 C:\Windows\System32\win32k.sys 2097152 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8EC0B000 C:\Windows\system32\drivers\RTKVHDA.sys 2052096 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x820F8000 C:\Windows\System32\Drivers\Ntfs.sys 1081344 bytes (Microsoft Corporation, NT File System Driver)
0x81AFC000 C:\Windows\system32\drivers\ndis.sys 1064960 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x8051F000 C:\Windows\system32\CI.dll 921600 bytes (Microsoft Corporation, Code Integrity Module)
0xB1D22000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x8EE7A000 C:\Windows\System32\drivers\tcpip.sys 876544 bytes (Microsoft Corporation, TCP/IP Driver)
0x90939000 C:\Windows\System32\Drivers\dump_iaStor.sys 815104 bytes
0x806E1000 C:\Windows\system32\drivers\iastor.sys 815104 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0x8DD14000 C:\Windows\System32\drivers\dxgkrnl.sys 651264 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0xAB772000 C:\Windows\system32\drivers\spsys.sys 581632 bytes (Microsoft Corporation, security processor)
0x8E641000 C:\Windows\system32\DRIVERS\rdpdr.sys 552960 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0x804A4000 C:\Windows\system32\drivers\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0x81A92000 C:\Windows\System32\Drivers\ksecdd.sys 434176 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xAE597000 C:\Windows\system32\drivers\HTTP.sys 430080 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x8026B000 C:\Windows\system32\mcupdate_GenuineIntel.dll 393216 bytes (Microsoft Corporation, Intel Microcode Update Library)
0x8F0C9000 C:\Windows\system32\drivers\csc.sys 339968 bytes (Microsoft Corporation, Windows Client Side Caching Driver)
0xB156F000 C:\Windows\System32\DRIVERS\srv.sys 331776 bytes (Microsoft Corporation, Server driver)
0xA6C20000 C:\Windows\System32\ATMFD.DLL 311296 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x807A8000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8EE0A000 C:\Windows\system32\drivers\afd.sys 290816 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x80461000 C:\Windows\system32\drivers\acpi.sys 274432 bytes (Microsoft Corporation, ACPI Driver for NT)
0x8E715000 C:\Windows\system32\DRIVERS\storport.sys 262144 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x8DAFC000 C:\Windows\system32\DRIVERS\USBPORT.SYS 249856 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x8021F000 C:\Windows\system32\CLFS.SYS 241664 bytes (Microsoft Corporation, Common Log File System Driver)
0x8F15C000 C:\Windows\system32\DRIVERS\rdbss.sys 241664 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x8DBB5000 C:\Windows\system32\DRIVERS\OEM13Vid.sys 237568 bytes (Creative Technology Ltd., Video Capture Device Driver)
0xAE458000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x8060D000 C:\Windows\system32\drivers\NETIO.SYS 233472 bytes (Microsoft Corporation, Network I/O Subsystem)
0x81A5C000 C:\Windows\system32\drivers\volsnap.sys 221184 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x81FA1000 ACPI_HAL 212992 bytes
0x81FA1000 C:\Windows\system32\hal.dll 212992 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x8EAD2000 C:\Windows\system32\DRIVERS\usbhub.sys 212992 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x8F1CE000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x8068A000 C:\Windows\system32\drivers\fltmgr.sys 200704 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x8EA65000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8E798000 C:\Windows\system32\DRIVERS\Apfiltr.sys 180224 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0x8E755000 C:\Windows\system32\DRIVERS\msiscsi.sys 176128 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x80646000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0xAB6C7000 C:\Windows\system32\DRIVERS\nwifi.sys 176128 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x8EBD6000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0xB1407000 C:\Windows\System32\Drivers\fastfat.SYS 163840 bytes (Microsoft Corporation, Fast FAT File System Driver)
0x8DCC2000 C:\Windows\system32\DRIVERS\SCSIPORT.SYS 155648 bytes (Microsoft Corporation, SCSI Port Driver)
0x8EA40000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x81A19000 C:\Windows\System32\drivers\ecache.sys 151552 bytes (Microsoft Corporation, Special Memory Device Cache)
0x8043C000 C:\Windows\system32\drivers\pci.sys 151552 bytes
0xAE422000 C:\Windows\System32\DRIVERS\srv2.sys 147456 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x8E6DB000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x8F082000 C:\Windows\System32\Drivers\aswSP.SYS 135168 bytes (ALWIL Software, avast! self protection module)
0x820D7000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0x8EA1F000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0xAE4AF000 C:\Windows\system32\drivers\mrxdav.sys 131072 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x806BB000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0xAE491000 C:\Windows\system32\DRIVERS\mrxsmb.sys 122880 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x8DCF6000 C:\Windows\system32\DRIVERS\Rtlh86.sys 122880 bytes (Realtek Corporation , Realtek 8101E/8168/8169 NDIS6 32-bit Driver )
0x8DB5E000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0xAE57C000 C:\Windows\System32\DRIVERS\srvnet.sys 110592 bytes (Microsoft Corporation, Server Network driver)
0xAE4E3000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8EA06000 C:\Windows\System32\drivers\fwpkclnt.sys 102400 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x8E780000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x8F01B000 C:\Windows\system32\DRIVERS\aswMonFlt.sys 94208 bytes (ALWIL Software, avast! File System Minifilter for Windows 2003/Vista)
0x8F0B2000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Client MUP Surrogate Driver)
0x8E6FE000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8DBEF000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xB55AA000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x8F1B8000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x8EE65000 C:\Windows\system32\DRIVERS\tdx.sys 86016 bytes (Microsoft Corporation, TDI Translation Driver)
0xAE4CF000 C:\Windows\System32\drivers\mpsdrv.sys 81920 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8EE51000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8E7C4000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0x8E6C8000 C:\Windows\system32\DRIVERS\raspptp.sys 77824 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xA9340000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x8F197000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8D01A000 C:\Windows\system32\DRIVERS\HDAudBus.sys 73728 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0xAE446000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 73728 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x8DBA3000 C:\Windows\system32\DRIVERS\USBSTOR.SYS 73728 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0x81A08000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8067A000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x8ABA0000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x80410000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x8ABF0000 C:\Windows\System32\Drivers\NDProxy.SYS 65536 bytes (Microsoft Corporation, NDIS Proxy)
0x8200E000 C:\Windows\system32\DRIVERS\ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0x90858000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x81A3E000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x81A4D000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x82026000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8E625000 C:\Windows\system32\DRIVERS\termdd.sys 61440 bytes (Microsoft Corporation, Terminal Server Driver)
0x8042D000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x8DCE8000 C:\Windows\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xA6C10000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x8D052000 C:\Windows\system32\DRIVERS\intelppm.sys 57344 bytes (Microsoft Corporation, Processor Device Driver)
0x8F1AA000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8E607000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x807F2000 C:\Windows\system32\DRIVERS\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x8D02C000 C:\Windows\system32\DRIVERS\usbehci.sys 57344 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8EB20000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8E634000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x8D045000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x80212000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0x8DCB6000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8DC48000 C:\Windows\System32\Drivers\aswTdi.SYS 45056 bytes (ALWIL Software, avast! TDI Filter Driver)
0x8DC06000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8DC11000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x8DC3D000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8DC27000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8DAF1000 C:\Windows\system32\DRIVERS\o2media.sys 45056 bytes (O2Micro , o2media)
0x8DC53000 C:\Windows\System32\drivers\tcpipreg.sys 45056 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8DC1C000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x8AA00000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8D03A000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x80420000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x8DA77000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8DA1D000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x8DA95000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x8DA31000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x8DA09000 C:\Windows\system32\DRIVERS\o2sd.sys 40960 bytes (O2Micro , O2Micro SD Reader Driver)
0x8DA27000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8EFD7000 C:\Windows\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0x820CE000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x8DAC4000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x80262000 C:\Windows\system32\PSHED.dll 36864 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x80671000 C:\Windows\System32\Drivers\PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0x8DACD000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xA6C00000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x8DAD6000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8DADF000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x80209000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8D0B0000 C:\Windows\system32\DRIVERS\aswFsBlk.sys 32768 bytes (ALWIL Software, avast! File System Access Blocking Driver)
0x806D9000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x8025A000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x80201000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8AA2B000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8D060000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x80605000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x8AA62000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x80409000 C:\Windows\system32\DRIVERS\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0x8AA5B000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x80402000 C:\Windows\system32\drivers\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x8D0F4000 C:\Windows\System32\Drivers\aswRdr.SYS 16384 bytes (ALWIL Software, avast! TDI RDR Driver)
0x8D0E4000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x8042A000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x8D182000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 12288 bytes (GEAR Software Inc., CD DVD Filter)
0x8678B000 C:\Windows\system32\kdcom.dll 12288 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0x8AAFE000 C:\Windows\system32\DRIVERS\OEM13Vfx.sys 8192 bytes (EyePower Games Pte. Ltd., Advanced Video FX Filter
Driver (Win2K based))
0x8AAB8000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8AAC6000 C:\Windows\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================

#6 Broni

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Posted 05 October 2011 - 11:09 AM

That looks fine.

So far I can see couple of issue.
Proxies are set in IE and "hosts" file is missing.

Before we go there....you missed my question:

Any particular reason why your Windows updates are not current? For instance I don't see any service pack installed.
Don't do anything about it for now.


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#7 confusedcloudy

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Posted 05 October 2011 - 11:17 AM

I'm not sure, I don't know usually before updates just installed when i turned off my computer, but don't seem to now

also a lot of my fixed hd space dissapeared with this bug, so I don't tend to install updates for java and other programs when prompted because it will say i am out of hd space. I use external hd now, hope this helps with that question and thanks for your help so far, hope I can resolve it now with your help :)

#8 Broni

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Posted 05 October 2011 - 11:23 AM

Before we even go anywhere....your free C drive space is dangerously low:

1 Drive c: (OS) (Fixed) (Total:138.96 GB) (Free:0.03 GB) NTFS

You have to move some stuff out immediately, or next time around your computer may not boot at all.

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#9 confusedcloudy

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Posted 05 October 2011 - 11:31 AM

ok I will, but when i do this, say i get rid of one gb it will disappear when reboot again, and only show 30- 40 mb free on hd, and then sometimes when i restart it shows i have like 2 -3 gb free disk space, so i don't know, but i will delete more.... it's just sometimes it makes no difference the space made free is eaten up.

but what shall i do next, thanks broni

#10 Broni

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Posted 05 October 2011 - 11:41 AM

Let me know when you're done with freeing some space.

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#11 confusedcloudy

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Posted 05 October 2011 - 11:41 AM

done :)

#12 Broni

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Posted 05 October 2011 - 11:48 AM

Re-run MiniToolbox.

Checkmark following boxes:
  • Flush DNS
  • Reset IE Proxy Settings
  • List Users, Partitions and Memory size
Click Go and post the result.

Restart computer.

Open Notepad.
Paste the following text into it:

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#  	102.54.94.97 	rhino.acme.com      	# source server
#   	38.25.63.10 	x.acme.com          	# x client host

127.0.0.1   	localhost
::1         	localhost

Go File>Save As and...

1. Name the file hosts. (no extension; make sure there is just a "dot" at the end <--- VERY IMPORTANT!)
2. Make sure, "Save as type:" is set to "All Files (*.*)
3. File is saved to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder

Posted Image

=============================================================

Re-run MiniToolbox.

Checkmark following boxes:
  • Report IE Proxy Settings
  • List content of Hosts
  • List Users, Partitions and Memory size
Click Go and post the result.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#13 confusedcloudy

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Posted 05 October 2011 - 12:12 PM

ok I did this but i tried to save to etc folder and it said I didn't have permission so I saved somewhere else and pasted it there afterwards

also my computer crashed with blue sceen and rebooted when i restarted , here are my results



MiniToolBox by Farbar
Ran by Aurelia (administrator) on 05-10-2011 at 17:51:02
Windows Vista ™ Business (X86)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= Memory info: ===================================

Percentage of memory in use: 47%
Total physical RAM: 3061.81 MB
Available physical RAM: 1616.23 MB
Total Pagefile: 2997.91 MB
Available Pagefile: 1531.41 MB
Total Virtual: 2047.88 MB
Available Virtual: 1990.87 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:138.96 GB) (Free:2.89 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:6.26 GB) NTFS
4 Drive g: (Elements) (Fixed) (Total:1863.01 GB) (Free:546.88 GB) NTFS

========================= Users: ========================================

User accounts for \\HOME-PC

Administrator Aurelia Guest


**** End of log ****











MiniToolBox by Farbar
Ran by Aurelia (administrator) on 05-10-2011 at 18:08:28
Windows Vista ™ Business (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

::1 localhost
127.0.0.1 localhost


========================= Memory info: ===================================

Percentage of memory in use: 40%
Total physical RAM: 3061.81 MB
Available physical RAM: 1822.18 MB
Total Pagefile: 2984.57 MB
Available Pagefile: 1699.19 MB
Total Virtual: 2047.88 MB
Available Virtual: 1991.04 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:138.96 GB) (Free:2.9 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:6.26 GB) NTFS
4 Drive g: (Elements) (Fixed) (Total:1863.01 GB) (Free:546.88 GB) NTFS

========================= Users: ========================================

User accounts for \\HOME-PC

Administrator Aurelia Guest


**** End of log ****

#14 Broni

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Posted 05 October 2011 - 12:31 PM

That looks good.
I'd suggest you free some more space though...

How are the issues?

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#15 confusedcloudy

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Posted 05 October 2011 - 12:49 PM

will try

Edited by confusedcloudy, 05 October 2011 - 01:36 PM.





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