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Google Chrome freezing and entire system running slow


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2 replies to this topic

#1 Lisa N

Lisa N

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  • 1 posts
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  •  
  • Local time:08:32 PM

Posted 04 October 2011 - 08:55 AM

While browsing on any site, Chrome freezes for seconds and despite using CCleaner and other scans, with nothing coming up as bad, I can not seem to browse as I did a few weeks ago. My entire system seems to be running slowly. Thanks.


DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 1.6.0_26
Run by Alleahnna at 9:44:40 on 2011-10-04
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.8190.6009 [GMT -4:00]
.
AV: Trend Micro Internet Security *Enabled/Updated* {48929DFC-7A52-A34F-8351-C4DBEDBD9C50}
SP: Trend Micro Internet Security *Enabled/Updated* {F3F37C18-5C68-ACC1-B9E1-FFA9963AD6ED}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Trend Micro Personal Firewall *Enabled* {70A91CD9-303D-A217-A80E-6DEE136EDB2B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\AsHookDevice.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40STB.EXE
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\ASUS\EPU-4 Engine\FourEngine.exe
C:\Program Files (x86)\ASUS\AASP\1.00.82\aaCenter.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\ASUS\AI Manager\AsShellApplication.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\ASUS\AI Manager\Page\iGear\GearHelp.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Alleahnna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alleahnna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alleahnna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alleahnna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Alleahnna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alleahnna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alleahnna\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
BHO: DCA BHO: {b49699fc-1665-4414-a1cb-c4a2a4a13eec} - C:\Program Files (x86)\Upromise\dca-bho.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
BHO: Upromise TurboSaver: {edc0f17f-f4b7-47e4-b73e-887faeb376fa} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
TB: Upromise TurboSaver: {06e58e5e-f8cb-4049-991e-a41c03bd419e} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - C:\Program Files (x86)\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [EPSON Artisan 800 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIEMA.EXE /FU "C:\Users\ALLEAH~1\AppData\Local\Temp\E_SAAD1.tmp" /EF "HKCU"
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [RunAIShell] C:\Program Files\ASUS\AI Manager\AsShellApplication.exe
mRun: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Razer Naga Driver] C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\ALLEAH~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ACROBA~1.LNK - C:\Program Files (x86)\Adobe\Acrobat 6.0\Distillr\acrotray.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: DhcpNameServer = 10.0.0.1
TCP: Interfaces\{6BEFA00E-8A4C-4393-BA36-E7F11AC1A886} : DhcpNameServer = 10.0.0.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Skype add-on (mastermind): {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
BHO-X64: Skype add-on (mastermind) - No File
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: DivX HiQ: {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO-X64: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AcroIEToolbarHelper Class: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
BHO-X64: DCA BHO: {B49699FC-1665-4414-A1CB-C4A2A4A13EEC} - C:\Program Files (x86)\Upromise\dca-bho.dll
BHO-X64: DCA - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
BHO-X64: Upromise TurboSaver: {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll
BHO-X64: ToolHelper - No File
TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
TB-X64: Upromise TurboSaver: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files (x86)\Upromise\upromisetoolbar.dll
EB-X64: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - No File
mRun-x64: [RunAIShell] C:\Program Files\ASUS\AI Manager\AsShellApplication.exe
mRun-x64: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [Razer Naga Driver] C:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exe
mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Alleahnna\AppData\Roaming\Mozilla\Firefox\Profiles\jq2a5dmg.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/|http://www.yahoo.com/|http://news.yahoo.com/
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Alleahnna\AppData\Local\Google\Update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R1 tmlwf;Trend Micro NDIS 6.0 Filter Driver;C:\Windows\system32\DRIVERS\tmlwf.sys --> C:\Windows\system32\DRIVERS\tmlwf.sys [?]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-18 169312]
R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-6-6 64952]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
R2 Device Handle Service;Device Handle Service;C:\Windows\SysWOW64\AsHookDevice.exe [2009-5-15 196608]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]
R2 TmPfw;Trend Micro Personal Firewall;C:\Program Files\Trend Micro\Internet Security\TmPfw.exe [2009-9-21 593864]
R2 tmpreflt;tmpreflt;C:\Windows\system32\DRIVERS\tmpreflt.sys --> C:\Windows\system32\DRIVERS\tmpreflt.sys [?]
R2 TmProxy;Trend Micro Proxy Service;C:\Program Files\Trend Micro\Internet Security\TmProxy.exe [2009-9-21 900360]
R2 tmwfp;Trend Micro WFP Callout Driver;C:\Windows\system32\DRIVERS\tmwfp.sys --> C:\Windows\system32\DRIVERS\tmwfp.sys [?]
R3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;C:\Windows\system32\drivers\nvhda64v.sys --> C:\Windows\system32\drivers\nvhda64v.sys [?]
R3 RzSynapse;Razer Driver;C:\Windows\system32\DRIVERS\RzSynapse.sys --> C:\Windows\system32\DRIVERS\RzSynapse.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-9 136176]
S3 Arctosa;Arctosa Keyboard;C:\Windows\system32\drivers\Arctosa.sys --> C:\Windows\system32\drivers\Arctosa.sys [?]
S3 fssfltr;FssFltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2008-12-8 533344]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-9 136176]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-9-25 93184]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-10-04 13:25:56 -------- d-----w- C:\ProgramData\{3C0AACBF-B491-4BE5-BAF9-AA46E0629E42}
2011-10-04 13:22:42 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{783EF530-477F-4327-834E-0C4A679CAD26}\offreg.dll
2011-10-04 13:13:22 -------- d-----w- C:\Users\Alleahnna\AppData\Roaming\SUPERAntiSpyware.com
2011-10-04 13:12:55 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-10-04 13:12:55 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2011-10-04 12:52:43 -------- dc-h--w- C:\ProgramData\~0
2011-10-04 12:52:37 -------- d-----w- C:\Users\Alleahnna\AppData\Local\PackageAware
2011-10-04 12:49:03 -------- d-----w- C:\Windows\pss
2011-10-04 05:50:45 9049936 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{783EF530-477F-4327-834E-0C4A679CAD26}\mpengine.dll
2011-10-02 11:15:55 -------- d-----w- C:\Program Files (x86)\World of Warcraft
2011-10-02 00:46:07 -------- d-----w- C:\Program Files (x86)\Common Files\Blizzard Entertainment
2011-10-01 23:31:55 -------- d-----w- C:\Program Files (x86)\Common Files\Blizzard Entertainment.temp
2011-10-01 23:19:32 -------- d-----w- C:\ProgramData\Blizzard Entertainment
2011-10-01 21:58:30 -------- d-----w- C:\ProgramData\Blizzard
2011-09-23 22:33:04 -------- d-----w- C:\Users\Alleahnna\AppData\Roaming\upromise
2011-09-23 22:33:03 -------- d-----w- C:\Program Files (x86)\Upromise
2011-09-15 08:27:46 42768 ----a-w- C:\Windows\System32\drivers\tmpreflt.sys
2011-09-15 08:27:46 342288 ----a-w- C:\Windows\System32\drivers\tmxpflt.sys
2011-09-15 08:27:46 2077456 ----a-w- C:\Windows\System32\drivers\vsapint.sys
2011-09-05 17:04:56 183696 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\nppdf32.dll
2011-09-05 17:04:56 183696 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-09-17 02:53:05 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-07-06 15:18:20 274432 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
.
============= FINISH: 9:45:22.76 ===============

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#2 nasdaq

nasdaq

  • Malware Response Team
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Posted 09 October 2011 - 08:26 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html
===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs and let me know what problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 39,237 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:32 PM

Posted 14 October 2011 - 09:31 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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