Posted 24 January 2006 - 06:35 PM
I cannot get my computer to complete the booting process. Currently, the desktop appears with all of the icons, but I cannot launch any of the programs. When the cursor is placed over the task bar on the bottom of the screen, the busy hourglass appears. When the cursor is placed over the desktop, the arrow appears, but nothing works.
I cannot get the computer to completely boot in safe mode. I get a black screen with the words safe mode at the bottom, and the operating system across the very top. An arrow cursor appears, but nothing else happens.
About 6 days ago, I had to boot in safe mode and disable restore due to the presence of multiple trojan virii. They appeared to be removed and the computer worked normally for awhile. The next morning, the computer appeared to be frozen. After rebooting several times, I was able to launch the task manager, and the CPU showed 100% usage. 56 processes were shown to be loaded. Explorer was showing significant activity, despite no applications having been loaded.
The status has continued to deteriorate to the point now, where I cannot get a full boot; cannot get to safe mode; cannot launch Norton Systemworks.
I am operating Windows XP on a Dell 2400.
H E L P PLEASE!!!