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Windows 7 concern


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3 replies to this topic

#1 zeelobe

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Posted 03 October 2011 - 11:53 PM

Hi all, would like to ask for any help or info regarding my friends PC. This morning, upon opening her PC she found out that her OS has been changed to Windows XP. She has a new PC which runs windows 7. When i checked My Computer, i've found lots of drives with names like drive C b4 (C:), drive d b4 (D:), drive e new (E:) etc. Is her PC being infected or hijacked? When also went to her drive c:, and click local settings and tried to access folders from this drive it says folder is inaccessible. Any help would be greatly appreciated. Thank you very much.

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#2 ngм

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Posted 03 October 2011 - 11:56 PM

Welcome to BC! Assuming she is the only one who uses that PC, yes it may be hijacked. Please see the Malware removal guide if this is the case: http://www.bleepingcomputer.com/forums/topic182397.html
Nosce te ipsum.

#3 zeelobe

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Posted 04 October 2011 - 01:17 AM

I'm sorry enigma, but no solution/fix is given as of late..should i rephrase my topic?

#4 ngм

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Posted 04 October 2011 - 01:19 AM

I'm sorry enigma, but no solution/fix is given as of late..should i rephrase my topic?


I understand your frustration. A team member shall get back to you as soon as they're able. It shouldn't take very long.
Nosce te ipsum.




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