I got the Opencloud virus a couple of days ago when I let someone borrow my laptop, and first noticed it when the window popped up claiming that my computer was infected (obviously a scam). I went straight to MBAM to scan and remove, and of course Opencloud blocked it from opening. I then Googled the issue, and tried using the online guide here to troubleshoot. It seemed to work, but then Opencloud promptly returned upon a normal reboot. Here's a quick rundown of what happens now (bear with me, I'm a rookie with computer lingo but can navigate pretty well).
1. Rkill downloads and functions, but does not find anything.
2. MBAM will run for about 20 seconds after a new installation (which I've done countless times), but then disappears. I then cannot open it again, and it claims that "Windows cannot access the specified path...", etc. A new install is always required; rebooting doesn't help the situation.
3. Now, Opencloud does not give any messages at all, but it's still definitely on the computer, because occasionally it pops up in my programs or on my desktop.
4. I'm now worried that Opencloud has allowed other spyware to gain access to my computer, because now I am having the hidden file issue, where my Quicklaunch icons, desktop icons, and startup menu files are greyed out/vanish. Unhide.exe works temporarily but the problem returns upon reboot in both safemode and normal mode.
I'm now at a bit of a loss. Please advise, and pretty please be patient, because I've never had to go to a forum to troubleshoot my computer in my life. >.< Thanks guys!
Edited by Budapest, 03 October 2011 - 02:36 AM.
Moved from XP ~Budapest