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OpenCloud removal issue


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17 replies to this topic

#1 jive01

jive01

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Posted 02 October 2011 - 06:07 PM

Per this post: http://www.bleepingcomputer.com/forums/topic421647.html Trying to run any anti-spyware scanner eventually results in the scanner simply disappearing. After which when you try to relaunch said scanner, you get the following error: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item." As if the virus renders anything that it trys to scan it useless. Tried Rkill and the instruction guide on how to remove this virus with no results. Ran DDS and here is my dds.txt file. Also have attached the attach.zip file.

Thanks for any help!



dds.txt:

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Administrator at 11:42:32 on 2011-10-02
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2039.1679 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\629069199:1881833946.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\igfxsrvc.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://eeepc.asus.com/global
uInternet Connection Wizard,ShellNext = hxxp://eeepc.asus.com/global
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ADC PlugIn: {19090308-636d-4e9b-a1ce-a647b6f794bf} - c:\documents and settings\owner\application data\rlontxp0usidpga\sysl32.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Norton Safe Web Lite BHO: {f0da78e9-6b60-42fb-bc26-ef2cfb8c8ff3} - c:\program files\norton safe web lite\engine\1.2.0.6\coIEPlg.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Safe Web Lite: {30ceeea2-3742-40e4-85dd-812bf1cbb83d} - c:\program files\norton safe web lite\engine\1.2.0.6\coIEPlg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSCONFIG.EXE /auto
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
LSP: mswsock.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2EB1E425-74DC-4DC0-A9E1-03A4C852E1F2} - hxxp://zone.msn.com/bingame/trix/default/TriJinx.1.0.0.87.cab
DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} - hxxp://zone.msn.com/bingame/dsh2/default/DinerDash2.1.0.0.68.cab
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://games.bigfishgames.com/en_luxor2/online/mjolauncher.cab
DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} - hxxp://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} - hxxp://zone.msn.com/binGame/ZAxRcMgr.cab
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} - hxxp://zone.msn.com/bingame/fotg/default/ddfotg.1.0.0.37.cab
DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} - hxxp://zone.msn.com/bingame/cnma/default/cinematycoon.cab
DPF: {DC75FEF6-165D-4D25-A518-C8C4BDA7BAA6} - hxxp://zone.msn.com/bingame/dash/default/DinerDash.1.0.0.98.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.popcap.com/webgames/popcaploader_v10.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E9B80D94-D8BC-43DE-9138-75605A8D9666} - hxxp://zone.msn.com/bingame/wedd/default/WeddingDash.1.0.0.50.cab
DPF: {FF3C5A9F-5A99-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/ZPA_Backgammon.cab64162.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{4CF69781-2339-42F6-899A-AF3DF7C8BB96} : DhcpNameServer = 10.0.0.1
TCP: Interfaces\{A79AB32D-FDE8-45EB-BA39-577E1FC37009} : DhcpNameServer = 192.168.1.1
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
S1 MpKsl0e5a6546;MpKsl0e5a6546;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{f0452e46-dfc5-4e7b-aad9-6bf49deb2727}\mpksl0e5a6546.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{f0452e46-dfc5-4e7b-aad9-6bf49deb2727}\MpKsl0e5a6546.sys [?]
S1 MpKsl1059f9f8;MpKsl1059f9f8;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{a3735bc0-bc4d-471e-8032-4c07b8ac7b17}\mpksl1059f9f8.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{a3735bc0-bc4d-471e-8032-4c07b8ac7b17}\MpKsl1059f9f8.sys [?]
S1 MpKsl2893ffe9;MpKsl2893ffe9;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5ff0ae05-c3bc-4eb8-a5b8-d91fab446eb4}\mpksl2893ffe9.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5ff0ae05-c3bc-4eb8-a5b8-d91fab446eb4}\MpKsl2893ffe9.sys [?]
S1 MpKsl3a642b9e;MpKsl3a642b9e;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{cd4a4d7f-39ec-4eeb-9dc3-06a13cd57a4a}\mpksl3a642b9e.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{cd4a4d7f-39ec-4eeb-9dc3-06a13cd57a4a}\MpKsl3a642b9e.sys [?]
S1 MpKsl8701e656;MpKsl8701e656;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5ff0ae05-c3bc-4eb8-a5b8-d91fab446eb4}\mpksl8701e656.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{5ff0ae05-c3bc-4eb8-a5b8-d91fab446eb4}\MpKsl8701e656.sys [?]
S1 MpKslbfe9ac8e;MpKslbfe9ac8e;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{a1e74be1-e0df-4ef4-b585-e9092bbe10dc}\mpkslbfe9ac8e.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{a1e74be1-e0df-4ef4-b585-e9092bbe10dc}\MpKslbfe9ac8e.sys [?]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-5 135664]
S2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\ekdiscovery.exe [2010-9-13 308656]
S2 NSL;Norton Safe Web Lite;c:\program files\norton safe web lite\engine\1.2.0.6\ccSvcHst.exe [2011-9-16 130000]
S2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2011-2-23 583640]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-5 135664]
S3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [2008-9-11 625024]
.
=============== Created Last 30 ================
.
2011-10-02 14:17:32 -------- d-----w- c:\documents and settings\administrator\application data\SUPERAntiSpyware.com
2011-10-02 14:17:05 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-10-02 14:17:05 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-10-02 04:59:53 21504 ----a-w- c:\windows\system32\hidserv.dll
2011-10-02 03:50:54 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-10-02 03:50:54 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2011-10-01 20:01:30 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-10-01 16:35:17 -------- d-----w- c:\program files\PC Tools Security
2011-10-01 16:34:03 -------- d-----w- c:\documents and settings\all users\application data\PC Tools
2011-10-01 16:16:48 -------- d-sh--w- c:\documents and settings\administrator\PrivacIE
2011-10-01 16:08:36 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-09-28 21:16:36 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-28 19:43:35 2423808 ----a-w- c:\windows\system32\US2ibF3pn5Q.exe
2011-09-25 20:34:15 1409 ----a-w- c:\windows\QTFont.for
2011-09-17 00:46:01 -------- d-----w- c:\windows\system32\drivers\nst\0102000.006
2011-09-17 00:46:01 -------- d-----w- c:\windows\system32\drivers\NST
2011-09-17 00:46:00 -------- d-----w- c:\program files\Norton Safe Web Lite
2011-09-15 02:47:23 -------- d-----w- C:\ComboFix
.
==================== Find3M ====================
.
2010-12-27 13:40:34 16266568 ----a-w- c:\program files\winzip145.exe
2008-05-07 23:34:00 15523560 ----a-w- c:\program files\Install AiGuruU1 Skype Phone.exe
.
============= FINISH: 11:42:59.25 ===============

Attached Files


Edited by Orange Blossom, 02 October 2011 - 10:35 PM.
Changed link. ~ OB


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 06 October 2011 - 01:21 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Please download DummyCreator.zip and unzip it.
  • Run the tool.
  • Copy and paste the following into the edit box:

    C:\WINDOWS\629069199
  • Press Create button and post the content of the Result.txt.

    Important: Restart the computer.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

[b]Gringo[/b
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 October 2011 - 11:42 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:07:33 PM

Posted 12 October 2011 - 02:12 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:07:33 PM

Posted 15 October 2011 - 08:28 PM

It has ben reopened for you


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 jive01

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Posted 15 October 2011 - 09:31 PM

thanks.It appear to have removed the rootkit (open cloud virus). It seems I am not able to run a malware bytes scan. Attached are my logs.

Attached Files



#7 gringo_pr

gringo_pr

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Posted 15 October 2011 - 11:27 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

File::
c:\windows\system32\US2ibF3pn5Q.exe

Folder::
c:\documents and settings\Owner\Application Data\A0ycS1ibDoGaHsK
c:\documents and settings\Owner\Application Data\DlIBtzP0yAiDoFa
c:\documents and settings\Owner\Application Data\EmH5sWJ7fLgZjCk
c:\documents and settings\Owner\Application Data\HG5aQJ6dE8ZhXj
c:\documents and settings\Owner\Application Data\HZqhYCwkIrOtAu
c:\documents and settings\Owner\Application Data\J3onG4aQHsKfLgX
c:\documents and settings\Owner\Application Data\O6sWK7fRLg
c:\documents and settings\Owner\Application Data\QNtxA0ucSiFpGaJ
c:\documents and settings\Owner\Application Data\QmG5aQJ6dKfZhX
c:\documents and settings\Owner\Application Data\RlONtxP0uSiDpGa
c:\documents and settings\Owner\Application Data\RycA1ivD2n4
c:\documents and settings\Owner\Application Data\VucS2ibFpGaJdKf
c:\documents and settings\Owner\Application Data\XgRZqhYCwU
c:\documents and settings\Owner\Application Data\XhTXwjUCeItPyAi
c:\documents and settings\Owner\Application Data\ZekBzyA1v2b4m5Q
c:\documents and settings\Owner\Application Data\aCekIVrzOyAuS
c:\documents and settings\Owner\Application Data\fL9TXqjUClBNc1v
c:\documents and settings\Owner\Application Data\fNycA1ivDo
c:\documents and settings\Owner\Application Data\gEK8gRZ9hXkVlBx
c:\documents and settings\Owner\Application Data\gjYCekIBrOyAuSo
c:\documents and settings\Owner\Application Data\grzPNyxA1v2b4m5
c:\documents and settings\Owner\Application Data\honF4pmH5W7E8Tq
c:\documents and settings\Owner\Application Data\j5aQJ6dWKfZhXjV
c:\documents and settings\Owner\Application Data\jS1ivD3on4m6W7E
c:\documents and settings\Owner\Application Data\jjUVelOBtP
c:\documents and settings\Owner\Application Data\l5sWJ7dELgZh
c:\documents and settings\Owner\Application Data\lTXqjYCekBzNx1v
c:\documents and settings\Owner\Application Data\lgTZqjYCe
c:\documents and settings\Owner\Application Data\n7dEK8gRZ
c:\documents and settings\Owner\Application Data\qIBrzONyx1v2b4m
c:\documents and settings\Owner\Application Data\t5sWJ7dELgZhCkV
c:\documents and settings\Owner\Application Data\uONyxA1uv2b4m5Q
c:\documents and settings\Owner\Application Data\vXqjUCekIrPyAuD
c:\documents and settings\Owner\Application Data\JaQJ6dWK8R9T
c:\documents and settings\Owner\Application Data\ezONyxA1uSoFpGs
c:\documents and settings\Owner\Application Data\rVrlOBtxPuSiDpG
c:\documents and settings\Owner\Application Data\z5aQJ6dWKfZhXjV


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

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#8 jive01

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Posted 16 October 2011 - 11:02 PM

The computer is running noticebly faster.

*note, when I dragged the text file into combo fix, combo fix started, but updated to a more recent version and then restarted. Not sure if this makes a difference.

attached is the log file.

Attached Files



#9 gringo_pr

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Posted 16 October 2011 - 11:15 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.1.4

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#10 jive01

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Posted 18 October 2011 - 08:25 AM

Thanks for your help so far. I can't do this for a couple of days. Please keep the thread open.

thanks,

Jonas

#11 gringo_pr

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Posted 18 October 2011 - 08:29 AM

alright and thanks for letting me know


gringo
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#12 jive01

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Posted 22 October 2011 - 03:19 PM

WoW! the computer is running much better!Here are the attached logs.

Attached Files



#13 gringo_pr

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Posted 22 October 2011 - 08:26 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#14 jive01

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Posted 23 October 2011 - 07:08 AM

It found some stuff:


C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Default\dhaibabdjlcadalbfeolikkndpegflhd\contentscript.js Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Owner\Application Data\RlONtxP0uSiDpGa\sySL32.dll.vir a variant of Win32/Adware.BlueFlareAntivirus.B application
C:\Qoobox\Quarantine\C\Program Files\Search Toolbar\SearchToolbar.dll.vir Win32/Toolbar.Zugo application
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\i8042prt.sys.vir a variant of Win32/Rootkit.Kryptik.EE trojan
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP280\A0094918.sys a variant of Win32/Rootkit.Kryptik.EE trojan
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP280\A0097918.sys a variant of Win32/Rootkit.Kryptik.EE trojan
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP280\A0097939.sys a variant of Win32/Rootkit.Kryptik.EE trojan
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP280\A0099947.sys a variant of Win32/Rootkit.Kryptik.EE trojan
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP280\A0100136.sys a variant of Win32/Rootkit.Kryptik.EE trojan
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP280\A0101136.sys a variant of Win32/Rootkit.Kryptik.EE trojan
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP280\A0106158.sys a variant of Win32/Rootkit.Kryptik.EE trojan
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP281\A0113162.sys a variant of Win32/Rootkit.Kryptik.EE trojan
C:\System Volume Information\_restore{70FD1DB3-E30F-48EC-ABEA-2DE81F03A8C6}\RP281\A0113202.dll a variant of Win32/Adware.BlueFlareAntivirus.B application
D:\BrotherSoftToolbar.exe Win32/Toolbar.Zugo application

#15 gringo_pr

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Posted 23 October 2011 - 11:08 AM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Chrome\User Data\Default\Default\dhaibabdjlcadalbfeolikkndpegflhd\contentscript.js"
    del /f /s /q "D:\BrotherSoftToolbar.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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