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Open Cloud killed comp


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7 replies to this topic

#1 sevil_live

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Posted 02 October 2011 - 03:33 PM

I got the Open Cloud today. I got as far as downloading Malwarebytes (as per the removal instructions on this site) before things totally went downhill.

Not only would it not open (apparently I don't have permission...I know it's probably part of Open Cloud), but my computer will not start at all. It gets as far as letting me choose to run normally, use safe mode, etc. As soon as I choose an option, it restarts and takes me right back to telling me to choose how I want to start the comp...no matter which option I select. I don't even have to press F8 to get there.

What the crap did I do wrong? :P

Oh! I also use Firefox as opposed to IE. I'm sure pretty IE isn't even installed on my comp. Is there a specific RKill link for that?

Edited by sevil_live, 02 October 2011 - 03:37 PM.


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#2 boopme

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Posted 02 October 2011 - 03:39 PM

Hello I moved you to you're own topic as you have different isssues.
Is this Xp or another?

You are stuck in a reboot loop?

Edited by boopme, 02 October 2011 - 08:10 PM.

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#3 sevil_live

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Posted 02 October 2011 - 03:42 PM

Thank you!

I am running XP and stuck in a reboot loop, yes.

#4 boopme

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Posted 02 October 2011 - 03:44 PM

OK ,I have to ask someone to look at this then. It may not be today.

You will probably need to make a CD.

Edited by boopme, 02 October 2011 - 03:45 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 sevil_live

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Posted 02 October 2011 - 03:46 PM

Ok. Thank you.

#6 JSntgRvr

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Posted 02 October 2011 - 06:34 PM

Hi, :welcome:

Lets give it a try.

We will need to view the system status from an external environment. You will need a USB drive and a CD to burn. There will be several steps to follow.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh to your USB drive
  • Also Download Query.exe to the USB drive. In your working computer, navigate to the USB drive and click on the Query.exe. A folder and a file, query.sh, will be extracted.
  • Remove the USB & CD and insert them in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • In some computers you need to tap F12 and choose to boot from the CD, in others is the Esc key. Please consult your computer's documentation.
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Then type bash driver.sh -af
  • Press Enter
  • You will be prompted to input a filename.
  • Type the following:

    Winlogon.exe

  • Press Enter
  • If successful, the script will search for this file.
  • After it has completed the search enter the next file to be searched
  • Type the following:

    volsnap.sys

  • Press Enter
  • If successful, the script will search for this file.
  • After it has completed the search enter the next file to be searched
  • Type the following:

    explorer.exe

  • Press Enter
  • After it has completed the search enter the next file to be searched
  • Type the following:

    Userinit.exe

  • Press Enter
  • After the search is completed type Exit and press Enter.
  • After it has finished a report will be located in the USB drive as filefind.txt
  • While still in the Open Terminal, type bash query.sh
  • Press Enter
  • After it has finished a report will be located in the USB drive as RegReport.txt
  • Then type dd if=/dev/sda of=mbr.bin bs=512 count=1


    Leave a space among the following Statements:

    dd is the executable application used to create the backup
    if=/dev/sda is the device the backup is created from - the hard drive when only one HDD exists
    of=mbr.bin is the backup file to create - note the lack of a path - it will be created in the directory currently open in the Terminal
    bs=512 is the number of bytes in the backup
    count=1 says to backup just 1 sector


    It is extremely important that the if and of statements are correctly entered.

  • Press Enter
  • After it has finished a report will be located in the USB drive as mbr.bin
  • Plug the USB back into the clean computer, zip the mbr.bin, and except for the mbr.bin zipped file, post the contents of the report.txt, filefind.txt and RegReport.txt in your next reply. The mbr.bin zipped file must be attached to your reply.

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#7 boopme

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Posted 02 October 2011 - 08:12 PM

Hello, just letting you know I moved this topic to Here in the Virus, Trojan, Spyware, and Malware Removal Logs forum where it will stay.

Please remember to click the Watch Topic button at the top right and select Immediate Notification so you do not miss any replies now that you were moved.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 JSntgRvr

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Posted 15 October 2011 - 02:54 PM

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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