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Internet drops out - can't seem to resolve

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#1 PJW


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Posted 02 October 2011 - 03:01 PM

I recently upgraded to a newer Dell PC to replace an ancient one in my home. I have a comcast cable modem hooked up to a Netgear N600 Dual Band Gigabit Router router. I have several computers operating in my home some wired some wireless - without any problems. That would lead me to believe that the router is not the issue.
The newer Dell PC, running XP, is hard wired to the router via ethernet (CAT5) and this same set-up had no issues at all with the old PC.

While surfing the internet, I will lose internet connection (always). Sometimes after 10 minutes - sometimes an hour. The staus at the bottom says "Connected", but nothing is happening. I have tried many things to resolve (reboot router, disable/enable internet connection, disable/enable Broadcom Controller, change internet setting, etc.) but the only way to recover is reboot the computer. It makes be think that it is a Windows software issue or possible a faulty Network adpater (although the lights on the card are all good)

After a reboot, all works well and the internet connection is fast and flawless for a period of time before it inevitably fails. The PC has a Broadcom NetXtreme 57xx Gigabit Controller and I have loaded the latest drivers. The lights on back indicate that the connection is good.
Can someone help - I would greatly appreciate it.

BTW, if the browser is open and not being used, the connection will be good for hours without issue. Only after surfing will it eventually fail. Also, I turned the Firewall off, and it made no difference.

Edited by PJW, 02 October 2011 - 03:41 PM.

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