To help us a bit more please follow these directions -
Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe
file to run the program.
When scanning is done, go Edit>Select All
Go File>Save Selected Items
, and save the report as BSOD.txt
in Notepad, copy all content, and paste it into your next reply.