Booted in Safe Mode with Networking
==> Microsoft Windows XP Professional (the only choice)
Clicked on my Admin user, got to my safe mode desktop
Opened Internet Explorer, clicked on Tools ==> Internet Options ==> Connections ==> LAN Settings
Verified that the "Use a Proxy Server for your LAN" box was not checked (it has never been checked, in any of the 20 or so times I've gone through this procedure)
Clicked OK, OK
Ran rkill ("iExplore"), which I downloaded yesterday.
Rkill completed, no processes listed as terminated.
my desktop was completely blank -- no program icons at all -- that's new --
moved my cursor over to "Start" and got an hour glass.
ctrl-alt-del -- after about 5 minutes -- brought up nothing - no tasks
after about 10 minutes, the hour glass disappeared and my desktop icons came back -- whew!
I ran rkill ("iExplore") again for good measure, concerned about what took so long to come back afterwards, last time
This time it said:
Processes terminated by Rkill or while it was running:
Ran rkill once again; this time it didn't find any processes to kill.
Ran Malwarebytes setup, which I downloaded yesterday.
NOTE: I'm a longtime Malwarebytes user, but I set it up anew anyway.
Malwarebytes appeared to install OK. It told me:
The database was successfully updated from 7622 to 7840
So I clicked OK. The scan box came up, and I chose "Perform full scan"
and clicked on "Scan" and left it defaulted to scan all 3 drives: C, D, and E, as I normally do.
The scan ran for about 30 seconds, and then vanished. A full scan normally (prior to this OpenCloud issue) takes about 4 hours.
I was watching very closely, before the Malwarebytes screen disappeared. I saw:
Enumerating registry objects prior to scan
Scanning memory objects for infection...
Currently scanning... it was in C:/Windows when it quit...
I've had this happen consistently at least 15 times now, maybe more -- I've lost count. I cannot run malwarebytes -- I've tried it a bunch of times in safe mode and also tried the whole process in regular (whatever you call non-safe) mode -- same thing.
So then if I click on the malwarebytes icon, to again to running it, it says:
Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.
Just for good measure I then again ran Rkill... again it found no processes to kill.
NOTE Rkill seems to be taking a long time (5+ minutes) to start -- much longer than it used to --
And again after it was finished it took a pretty long time (~2 min) for my desktop icons to come back, and then another ~3 minutes after that before the hourglass flipped back to the normal cursor error.
Something's going on... but what???
Oh - I forgot to mention -- after I try to run malwarebytes the second time, and get the "Windows cannot access... " message, the icon changes from the red M logo to an old-fashioned rectangular window with blue stripe at the top -- like Windows no longer knows it's an application or something...
So -- what can I try? I'm stumped. Thanks!!
Edited by hamluis, 01 October 2011 - 10:40 AM.
Moved from XP to Am I Infected.