Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

ITunes Error 7


  • Please log in to reply
5 replies to this topic

#1 migv4m

migv4m

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:01:24 PM

Posted 01 October 2011 - 09:37 AM

Hello, all new to the group and need some help. I'm an injured biker who was hit by a car two years ago and still don't have the use of my right hand. so please forgive any typing errors, wasn't that good a typist with two hands let alone one.
My wifes computer a HiGrade laptop running Vista cannot load iTunes. The originak hard drive blew up and was replaced witha 320 gb one.
Have scoured the internet for answers but found nothing that works.
Have installed and reinstalled quick time and iTunes many times but keep getting iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)
Then iTunesHelper was not installed correctly. Please reinstal iTunes.
have tried to reinastall iTunes helper but to no avail.
all help gratefully received.
Migv4m

Edited by hamluis, 02 October 2011 - 12:10 PM.
Moved from Vista to Apps, Audio & Video.


BC AdBot (Login to Remove)

 


#2 TheShooter93

TheShooter93

    Cody


  • Malware Response Team
  • 4,792 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Orlando, Florida
  • Local time:09:24 AM

Posted 08 October 2011 - 01:54 AM

Hey, welcome to BC. :welcome:

Try uninstalling iTunes using Revo Uninstaller, then reinstalling.

Also, what's the make and model of the problem PC?

And that Windows Vista 32bit or 64bit?

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#3 migv4m

migv4m
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:01:24 PM

Posted 11 October 2011 - 03:02 PM

hello have tried the Revo unistaller but to no effect i'm afraid. The computer is a Hi Grade Model VA250D and running 32bit windows Vista.
Keep getting an error message The installer has insufficient privileges to modify this file: c:\program files\common files\apple\apple application support\avfoundationCF.resources\info.plist
Have tried downloading itunes as administrator.
Thanks for the help,
Neil.

#4 TheShooter93

TheShooter93

    Cody


  • Malware Response Team
  • 4,792 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Orlando, Florida
  • Local time:09:24 AM

Posted 11 October 2011 - 03:21 PM

Have you tried right-clicking the installer and running it as an administrator?

CCNA R&SCCNA Security | Network+  |  B.S. - Information Technology | Cyber Security Engineer

If I am helping you and have not replied within 48 hours, please send me a private message.

 

 


#5 migv4m

migv4m
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:01:24 PM

Posted 12 October 2011 - 01:12 PM

Yes have tried that and still get the same error message.

#6 Hazelb

Hazelb

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:02:09 AM

Posted 18 February 2012 - 12:39 AM

I have exactly the same problem. Was this resolve???




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users