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SearchQu Rootkit


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14 replies to this topic

#1 Laiman

Laiman

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  • Local time:10:39 AM

Posted 01 October 2011 - 07:54 AM

Hi,

I am new here, and boy am I glad that I found a helpful site. I have had trouble with my pc for the past couple of days. It started when my computer just shut off and whenever I would turn it back on, it would shut off again. Tried to run a virus scan but to no avail as the pc would get too hot (CPU constantly at 100) and would shut up . Finally when I realised how to get it to stay on, I installed Ad-Aware (I have Avast anti-virus, but thought I'd go with something else) and it found 16 privacy cookies (which it removed) and two Win32.Toolbar.SearchQU[801] malwares (which it quarantined). It became apparent that a software that I had installed weeks ago might have contributed to the problem.
I came across this website when doing research, and I installed and ran the HijackThis scan with the following results:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:57:06 PM, on 1/10/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\PLFSetI.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Users\steph\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=0211&m=aspire_5536
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=0211&m=aspire_5536
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=0211&m=aspire_5536
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.facemoods.com/?a=audio&s={searchTerms}&f=4
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -k
O4 - HKLM\..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKCU\..\Run: [cacaoweb] "C:\Users\steph\AppData\Roaming\cacaoweb\cacaoweb.exe" -noplayer
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: McAfee Application Installer Cleanup (0004561317461523) (0004561317461523mcinstcleanup) - McAfee, Inc. - C:\Users\steph\AppData\Local\Temp\000456~1.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe (file missing)
O23 - Service: McAfee Firewall Core Service (mfefire) - Unknown owner - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe (file missing)
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files\EgisTec\MyWinLocker 3\x86\\MWLService.exe
O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 9706 bytes

________________________________________________________________________________________________________________________________________________________

I also ran the DDS application and here's a copy of the log

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run at 22:39:40 on 2011-10-01
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\MWLService.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\PLFSetI.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Users\steph\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\steph\Downloads\gmer\gmer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\steph\Downloads\dds.scr
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\svchost.exe -k HsfXAudioService
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com/
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=0211&m=aspire_5536
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=0211&m=aspire_5536
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=0211&m=aspire_5536
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
mSearchAssistant = hxxp://start.facemoods.com/?a=audio&s={searchTerms}&f=4
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [cacaoweb] "c:\users\steph\appdata\roaming\cacaoweb\cacaoweb.exe" -noplayer
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe
mRun: [Skytel] c:\program files\realtek\audio\hda\Skytel.exe
mRun: [PLFSetI] c:\windows\PLFSetI.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [BackupManagerTray] "c:\program files\newtech infosystems\acer backup manager\BackupManagerTray.exe" -k
mRun: [Acer ePower Management] c:\program files\acer\acer epower management\ePowerTray.exe
mRun: [EgisTecLiveUpdate] "c:\program files\egistec egis software update\EgisUpdate.exe"
mRun: [mwlDaemon] c:\program files\egistec\mywinlocker 3\x86\mwlDaemon.exe
mRun: [ArcadeDeluxeAgent] "c:\program files\acer arcade deluxe\acer arcade deluxe\ArcadeDeluxeAgent.exe"
mRun: [CLMLServer] "c:\program files\acer arcade deluxe\acer arcade deluxe\kernel\clml\CLMLSvc.exe"
mRun: [PlayMovie] "c:\program files\acer arcade deluxe\playmovie\PMVService.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avast] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 10.1.1.1
TCP: Interfaces\{E6BD0893-6420-4A15-A510-31556B9F284B} : DhcpNameServer = 10.1.1.1
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
.
============= SERVICES / DRIVERS ===============
.
R? 0004561317461523mcinstcleanup;McAfee Application Installer Cleanup (0004561317461523)
R? b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0
R? cfwids;McAfee Inc. cfwids
R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335
R? gupdate;Google Update Service (gupdate)
R? gupdatem;Google Update Service (gupdatem)
R? mfebopk;McAfee Inc. mfebopk
R? mfefire;McAfee Firewall Core Service
R? mfefirek;McAfee Inc. mfefirek
R? mferkdet;McAfee Inc. mferkdet
R? NTIBackupSvc;NTI Backup Now 5 Backup Service
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
S? aswFsBlk;aswFsBlk
S? aswMonFlt;aswMonFlt
S? aswSnx;aswSnx
S? aswSP;aswSP
S? avast! Antivirus;avast! Antivirus
S? ePowerSvc;Acer ePower Service
S? FontCache;Windows Font Cache Service
S? HsfXAudioService;HsfXAudioService
S? k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0
S? Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service
S? Lavasoft Kernexplorer;Lavasoft helper driver
S? Lbd;Lbd
S? McShield;McShield
S? mfeavfk;McAfee Inc. mfeavfk
S? mfehidk;McAfee Inc. mfehidk
S? mfevtp;McAfee Validation Trust Protection Service
S? mfewfpk;McAfee Inc. mfewfpk
S? mwlPSDFilter;mwlPSDFilter
S? mwlPSDNServ;mwlPSDNServ
S? mwlPSDVDisk;mwlPSDVDisk
S? MWLService;MyWinLocker Service
S? NTI IScheduleSvc;NTI IScheduleSvc
S? NTISchedulerSvc;NTI Backup Now 5 Scheduler Service
S? usbfilter;AMD USB Filter Driver
.
=============== Created Last 30 ================
.
2011-10-01 09:49:09 388096 ----a-r- c:\users\steph\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-10-01 09:49:06 -------- d-----w- c:\program files\Trend Micro
2011-10-01 08:45:54 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{a607ca60-af9c-4572-a725-60faf130d2cb}\offreg.dll
2011-10-01 06:28:26 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-10-01 02:26:16 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-10-01 02:17:39 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-10-01 02:17:23 -------- d-----w- c:\program files\Lavasoft
2011-10-01 00:39:59 7269712 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{a607ca60-af9c-4572-a725-60faf130d2cb}\mpengine.dll
2011-09-19 11:09:34 -------- d-----w- c:\users\steph\appdata\roaming\DVDVideoSoft
2011-09-14 08:50:25 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
.
==================== Find3M ====================
.
2011-09-06 20:45:29 41184 ----a-w- c:\windows\avastSS.scr
2011-09-06 20:38:05 442200 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-09-06 20:36:26 54616 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-07-11 13:25:35 2048 ----a-w- c:\windows\system32\tzres.dll
2011-07-07 08:11:26 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-07-06 15:31:47 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
.
============= FINISH: 22:43:48.22 ===============
_____________________________________________________________________________________________________________________________________________________-

I would greatly appreciate any help. Thank you for your time.

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:39 PM

Posted 05 October 2011 - 08:50 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Laiman

Laiman
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:10:39 AM

Posted 07 October 2011 - 08:39 AM

Hi Gringo,

Thanks for the help. I downloaded and ran Combofix and the only error I got during the fix was from Windows it read "Pev.exe stopped working..." and it disappeared later on. Otherwise the computer seems fine with the CPU being stable and I can now open up the 'history' and 'options' tabs on google chrome, which I wasn't able to do before the fix.
Any further assistance and suggestions would be greatly appreciated.
Here's a copy of the log created by combofix:


ComboFix 11-10-07.03 - steph 07/10/2011 23:41:24.1.2 - x86
Running from: c:\users\steph\Downloads\ComboFix.exe
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\install.exe
c:\program files\ScanQuery
c:\program files\ShoppingReport2
c:\users\steph\AppData\Roaming\.#
c:\users\steph\AppData\Roaming\.#\MBX@173C@1D2990.###
c:\users\steph\AppData\Roaming\.#\MBX@173C@1D29C0.###
c:\users\steph\AppData\Roaming\.#\MBX@173C@1D29F0.###
c:\users\steph\AppData\Roaming\cacaoweb
c:\users\steph\AppData\Roaming\cacaoweb\ad1FE40864.ad
c:\users\steph\AppData\Roaming\cacaoweb\adstorage.db
c:\users\steph\AppData\Roaming\cacaoweb\cacaoweb.exe
c:\users\steph\AppData\Roaming\cacaoweb\download6FDWRY9A214221528.cacao
c:\users\steph\AppData\Roaming\cacaoweb\npdfile.dat
c:\users\steph\AppData\Roaming\cacaoweb\storage.db
.
.
((((((((((((((((((((((((( Files Created from 2011-09-07 to 2011-10-07 )))))))))))))))))))))))))))))))
.
.
2011-10-07 13:08 . 2011-10-07 13:08 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-10-07 08:17 . 2011-10-07 08:17 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{501B99C2-BF99-4FB5-A81A-85CD865A28DB}\offreg.dll
2011-10-07 08:17 . 2011-09-20 23:00 7269712 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{501B99C2-BF99-4FB5-A81A-85CD865A28DB}\mpengine.dll
2011-10-01 09:49 . 2011-10-01 09:49 388096 ----a-r- c:\users\steph\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-10-01 09:49 . 2011-10-01 09:49 -------- d-----w- c:\program files\Trend Micro
2011-10-01 06:28 . 2011-10-01 02:26 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-10-01 02:26 . 2011-10-01 02:26 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-10-01 02:17 . 2011-08-18 05:25 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-10-01 02:17 . 2011-10-01 02:17 -------- d-----w- c:\programdata\Lavasoft
2011-10-01 02:17 . 2011-10-01 02:17 -------- d-----w- c:\program files\Lavasoft
2011-09-30 09:00 . 2011-09-30 09:00 -------- d-----w- c:\programdata\WindowsSearch
2011-09-19 11:09 . 2011-09-19 11:10 -------- d-----w- c:\users\steph\AppData\Roaming\DVDVideoSoft
2011-09-14 08:50 . 2011-08-10 12:14 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-06 20:45 . 2011-02-22 07:24 41184 ----a-w- c:\windows\avastSS.scr
2011-09-06 20:45 . 2011-02-22 07:24 199304 ----a-w- c:\windows\system32\aswBoot.exe
2011-09-06 20:38 . 2011-05-24 10:36 442200 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-09-06 20:37 . 2011-02-22 07:25 320856 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-09-06 20:36 . 2011-02-22 07:25 34392 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-09-06 20:36 . 2011-02-22 07:25 52568 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-09-06 20:36 . 2011-02-22 07:25 54616 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-09-06 20:36 . 2011-02-22 07:25 20568 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-08-16 08:56 . 2011-08-16 08:56 161792 ----a-w- c:\windows\system32\msls31.dll
2011-08-16 08:56 . 2011-08-16 08:56 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-08-16 08:56 . 2011-08-16 08:56 74752 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2011-08-16 08:56 . 2011-08-16 08:56 86528 ----a-w- c:\windows\system32\iesysprep.dll
2011-08-16 08:56 . 2011-08-16 08:56 76800 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2011-08-16 08:56 . 2011-08-16 08:56 63488 ----a-w- c:\windows\system32\tdc.ocx
2011-08-16 08:56 . 2011-08-16 08:56 48640 ----a-w- c:\windows\system32\mshtmler.dll
2011-08-16 08:56 . 2011-08-16 08:56 367104 ----a-w- c:\windows\system32\html.iec
2011-08-16 08:56 . 2011-08-16 08:56 74752 ----a-w- c:\windows\system32\iesetup.dll
2011-08-16 08:56 . 2011-08-16 08:56 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2011-08-16 08:56 . 2011-08-16 08:56 23552 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-16 08:56 . 2011-08-16 08:56 152064 ----a-w- c:\windows\system32\wextract.exe
2011-08-16 08:56 . 2011-08-16 08:56 150528 ----a-w- c:\windows\system32\iexpress.exe
2011-08-16 08:56 . 2011-08-16 08:56 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-08-16 08:56 . 2011-08-16 08:56 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-16 08:56 . 2011-08-16 08:56 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2011-08-16 08:56 . 2011-08-16 08:56 1797632 ----a-w- c:\windows\system32\jscript9.dll
2011-08-16 08:56 . 2011-08-16 08:56 11776 ----a-w- c:\windows\system32\mshta.exe
2011-08-16 08:56 . 2011-08-16 08:56 101888 ----a-w- c:\windows\system32\admparse.dll
2011-08-16 08:56 . 2011-08-16 08:56 35840 ----a-w- c:\windows\system32\imgutil.dll
2011-08-16 08:56 . 2011-08-16 08:56 110592 ----a-w- c:\windows\system32\IEAdvpack.dll
2011-07-11 13:25 . 2011-08-24 07:51 2048 ----a-w- c:\windows\system32\tzres.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-09-06 20:45 122512 ----a-w- c:\program files\Alwil Software\Avast5\ashShell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2009-05-15 07:02 120104 ----a-w- c:\program files\EgisTec\MyWinLocker 3\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe" [2010-06-01 5252408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-03-19 61440]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2011-02-22 30192]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-03-11 6957600]
"Skytel"="c:\program files\Realtek\Audio\HDA\Skytel.exe" [2009-03-11 1833504]
"PLFSetI"="c:\windows\PLFSetI.exe" [2011-02-22 200704]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-12-05 1410344]
"LManager"="c:\program files\Launch Manager\LManager.exe" [2009-02-19 866824]
"BackupManagerTray"="c:\program files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" [2009-04-12 249600]
"Acer ePower Management"="c:\program files\Acer\Acer ePower Management\ePowerTray.exe" [2009-04-04 698912]
"EgisTecLiveUpdate"="c:\program files\EgisTec Egis Software Update\EgisUpdate.exe" [2009-05-14 199464]
"mwlDaemon"="c:\program files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe" [2009-05-15 345384]
"ArcadeDeluxeAgent"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe" [2009-01-21 156968]
"CLMLServer"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe" [2009-01-21 202024]
"PlayMovie"="c:\program files\Acer Arcade Deluxe\PlayMovie\PMVService.exe" [2008-12-27 173288]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-11 49152]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-14 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"avast"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2011-09-06 3722416]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 0004561317461523mcinstcleanup;McAfee Application Installer Cleanup (0004561317461523);c:\users\steph\AppData\Local\Temp\000456~1.EXE [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-02-22 136176]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [x]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [x]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2011-02-22 30192]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-02-22 136176]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2011-10-01 2151640]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [x]
R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [x]
R3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2008-09-23 50424]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2011-08-18 64512]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [x]
S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys [2008-12-05 19504]
S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys [2008-12-05 16432]
S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys [2008-12-05 59952]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-09-06 54616]
S2 ePowerSvc;Acer ePower Service;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe [2009-04-04 723488]
S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2008-01-21 21504]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [x]
S2 MWLService;MyWinLocker Service;c:\program files\EgisTec\MyWinLocker 3\x86\\MWLService.exe [2009-05-15 305448]
S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2009-04-12 61184]
S2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2008-09-23 144632]
S3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [2008-09-04 223232]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2008-05-29 22072]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - UWDOYPOC
*Deregistered* - Lavasoft Kernexplorer
*Deregistered* - mfeavfk01
*Deregistered* - mfenlfk
*Deregistered* - uwdoypoc
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HsfXAudioService REG_MULTI_SZ HsfXAudioService
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-07 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2011-08-18 02:25]
.
2011-10-06 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-22 07:25]
.
2011-10-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-22 07:25]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com/
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=0211&m=aspire_5536
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 10.1.1.1
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-cacaoweb - c:\users\steph\AppData\Roaming\cacaoweb\cacaoweb.exe
AddRemove-com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 - c:\program files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-08 00:09
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
.
C:\## aswSnx private storage
.
scan completed successfully
hidden files: 1
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-10-08 00:14:30
ComboFix-quarantined-files.txt 2011-10-07 13:14
.
Pre-Run: 222,203,756,544 bytes free
Post-Run: 222,687,395,840 bytes free
.
Current=1 Default=1 Failed=0 LastKnownGood=11 Sets=1,2,3,4,5,6,7,8,9,11
- - End Of File - - DF3BB811B222E0E410D39FC2AEAEE2A5




Thanks,
Laiman

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:39 PM

Posted 07 October 2011 - 09:05 AM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Laiman

Laiman
  • Topic Starter

  • Members
  • 9 posts
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  •  
  • Local time:10:39 AM

Posted 07 October 2011 - 08:32 PM

Hi Gringo,

Thanks for the reply. I did as you told and after the log report window popped up I tried to open google chrome and another window popped up that read "Illegal operation....". So I restarted the pc and now it's fine and I am able to start chrome.

Here is the report from combofix:


ComboFix 11-10-07.03 - steph 08/10/2011 11:37:42.2.2 - x86
Running from: c:\users\steph\Downloads\ComboFix.exe
Command switches used :: c:\users\steph\Desktop\CFScript.txt
.
.
((((((((((((((((((((((((( Files Created from 2011-09-08 to 2011-10-08 )))))))))))))))))))))))))))))))
.
.
2011-10-08 00:49 . 2011-10-08 00:49 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-10-07 13:19 . 2011-10-07 13:19 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{501B99C2-BF99-4FB5-A81A-85CD865A28DB}\offreg.dll
2011-10-07 08:17 . 2011-09-20 23:00 7269712 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{501B99C2-BF99-4FB5-A81A-85CD865A28DB}\mpengine.dll
2011-10-01 09:49 . 2011-10-01 09:49 388096 ----a-r- c:\users\steph\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-10-01 09:49 . 2011-10-01 09:49 -------- d-----w- c:\program files\Trend Micro
2011-10-01 06:28 . 2011-10-01 02:26 16432 ----a-w- c:\windows\system32\lsdelete.exe
2011-10-01 02:26 . 2011-10-01 02:26 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-10-01 02:17 . 2011-08-18 05:25 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-10-01 02:17 . 2011-10-01 02:17 -------- d-----w- c:\programdata\Lavasoft
2011-10-01 02:17 . 2011-10-01 02:17 -------- d-----w- c:\program files\Lavasoft
2011-09-30 09:00 . 2011-09-30 09:00 -------- d-----w- c:\programdata\WindowsSearch
2011-09-19 11:09 . 2011-09-19 11:10 -------- d-----w- c:\users\steph\AppData\Roaming\DVDVideoSoft
2011-09-14 08:50 . 2011-08-10 12:14 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-06 20:45 . 2011-02-22 07:24 41184 ----a-w- c:\windows\avastSS.scr
2011-09-06 20:45 . 2011-02-22 07:24 199304 ----a-w- c:\windows\system32\aswBoot.exe
2011-09-06 20:38 . 2011-05-24 10:36 442200 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-09-06 20:37 . 2011-02-22 07:25 320856 ----a-w- c:\windows\system32\drivers\aswSP.sys
2011-09-06 20:36 . 2011-02-22 07:25 34392 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2011-09-06 20:36 . 2011-02-22 07:25 52568 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2011-09-06 20:36 . 2011-02-22 07:25 54616 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-09-06 20:36 . 2011-02-22 07:25 20568 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2011-08-16 08:56 . 2011-08-16 08:56 161792 ----a-w- c:\windows\system32\msls31.dll
2011-08-16 08:56 . 2011-08-16 08:56 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-08-16 08:56 . 2011-08-16 08:56 74752 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2011-08-16 08:56 . 2011-08-16 08:56 86528 ----a-w- c:\windows\system32\iesysprep.dll
2011-08-16 08:56 . 2011-08-16 08:56 76800 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2011-08-16 08:56 . 2011-08-16 08:56 63488 ----a-w- c:\windows\system32\tdc.ocx
2011-08-16 08:56 . 2011-08-16 08:56 48640 ----a-w- c:\windows\system32\mshtmler.dll
2011-08-16 08:56 . 2011-08-16 08:56 367104 ----a-w- c:\windows\system32\html.iec
2011-08-16 08:56 . 2011-08-16 08:56 74752 ----a-w- c:\windows\system32\iesetup.dll
2011-08-16 08:56 . 2011-08-16 08:56 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2011-08-16 08:56 . 2011-08-16 08:56 23552 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-16 08:56 . 2011-08-16 08:56 152064 ----a-w- c:\windows\system32\wextract.exe
2011-08-16 08:56 . 2011-08-16 08:56 150528 ----a-w- c:\windows\system32\iexpress.exe
2011-08-16 08:56 . 2011-08-16 08:56 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-08-16 08:56 . 2011-08-16 08:56 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-16 08:56 . 2011-08-16 08:56 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2011-08-16 08:56 . 2011-08-16 08:56 1797632 ----a-w- c:\windows\system32\jscript9.dll
2011-08-16 08:56 . 2011-08-16 08:56 11776 ----a-w- c:\windows\system32\mshta.exe
2011-08-16 08:56 . 2011-08-16 08:56 101888 ----a-w- c:\windows\system32\admparse.dll
2011-08-16 08:56 . 2011-08-16 08:56 35840 ----a-w- c:\windows\system32\imgutil.dll
2011-08-16 08:56 . 2011-08-16 08:56 110592 ----a-w- c:\windows\system32\IEAdvpack.dll
2011-07-11 13:25 . 2011-08-24 07:51 2048 ----a-w- c:\windows\system32\tzres.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-09-06 20:45 122512 ----a-w- c:\program files\Alwil Software\Avast5\ashShell.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\egisPSDP]
@="{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}"
[HKEY_CLASSES_ROOT\CLSID\{30A0A3F6-38AC-4C53-BB8B-0D95238E25BA}]
2009-05-15 07:02 120104 ----a-w- c:\program files\EgisTec\MyWinLocker 3\x86\PSDProtect.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe" [2010-06-01 5252408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-03-19 61440]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2011-02-22 30192]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-03-11 6957600]
"Skytel"="c:\program files\Realtek\Audio\HDA\Skytel.exe" [2009-03-11 1833504]
"PLFSetI"="c:\windows\PLFSetI.exe" [2011-02-22 200704]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-12-05 1410344]
"LManager"="c:\program files\Launch Manager\LManager.exe" [2009-02-19 866824]
"BackupManagerTray"="c:\program files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" [2009-04-12 249600]
"Acer ePower Management"="c:\program files\Acer\Acer ePower Management\ePowerTray.exe" [2009-04-04 698912]
"EgisTecLiveUpdate"="c:\program files\EgisTec Egis Software Update\EgisUpdate.exe" [2009-05-14 199464]
"mwlDaemon"="c:\program files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe" [2009-05-15 345384]
"ArcadeDeluxeAgent"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe" [2009-01-21 156968]
"CLMLServer"="c:\program files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe" [2009-01-21 202024]
"PlayMovie"="c:\program files\Acer Arcade Deluxe\PlayMovie\PMVService.exe" [2008-12-27 173288]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-11 49152]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-04-14 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"avast"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2011-09-06 3722416]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 0004561317461523mcinstcleanup;McAfee Application Installer Cleanup (0004561317461523);c:\users\steph\AppData\Local\Temp\000456~1.EXE [x]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-02-22 136176]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\b57nd60x.sys [2008-01-21 179712]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [2011-02-22 30192]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-02-22 136176]
R3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2011-10-01 2151640]
R3 NTIBackupSvc;NTI Backup Now 5 Backup Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe [2008-09-23 50424]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2011-08-18 64512]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys [2008-12-05 19504]
S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys [2008-12-05 16432]
S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys [2008-12-05 59952]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-09-06 54616]
S2 ePowerSvc;Acer ePower Service;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe [2009-04-04 723488]
S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [2008-01-21 21504]
S2 MWLService;MyWinLocker Service;c:\program files\EgisTec\MyWinLocker 3\x86\\MWLService.exe [2009-05-15 305448]
S2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe [2009-04-12 61184]
S2 NTISchedulerSvc;NTI Backup Now 5 Scheduler Service;c:\program files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe [2008-09-23 144632]
S3 k57nd60x;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60x.sys [2008-09-04 223232]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [2008-05-29 22072]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HsfXAudioService REG_MULTI_SZ HsfXAudioService
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-07 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2011-08-18 02:25]
.
2011-10-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-22 07:25]
.
2011-10-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-22 07:25]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com/
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=0211&m=aspire_5536
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 10.1.1.1
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-08 11:49
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(2096)
c:\program files\EgisTec\MyWinLocker 3\x86\psdprotect.dll
c:\program files\EgisTec\MyWinLocker 3\x86\sysenv.dll
c:\program files\Acer\Acer ePower Management\SysHook.dll
.
Completion time: 2011-10-08 11:52:55
ComboFix-quarantined-files.txt 2011-10-08 00:52
ComboFix2.txt 2011-10-07 13:14
.
Pre-Run: 222,675,267,584 bytes free
Post-Run: 222,633,857,024 bytes free
.
Current=1 Default=1 Failed=0 LastKnownGood=11 Sets=1,2,3,4,5,6,7,8,9,11
- - End Of File - - 872CF9B1E5CAEC53710413CC4BA8D63F



Thanks again,
Laiman

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 07 October 2011 - 08:38 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Laiman

Laiman
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  • Members
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  • Local time:10:39 AM

Posted 07 October 2011 - 09:14 PM

Thanks for the reply gringo. Before I do this I need to tell you that about 10 minutes ago, my pc suddenly shut down. I started it again, and seems fine now.
I'm off to do the above.



Many thanks,
Laiman

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 07 October 2011 - 09:18 PM

That is strange


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 Laiman

Laiman
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Posted 08 October 2011 - 01:09 AM

Hi Gringo,

Adobe reader was successfully removed and installed the latest version.
Java update said that I already had the latest java platform on the system.
Also, the java cache was cleared.

Malwarebytes was successfully installed and updated, I ran a quick scan and here's a copy of the log:


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7898

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

8/10/2011 4:27:07 PM
mbam-log-2011-10-08 (16-27-07).txt

Scan type: Quick scan
Objects scanned: 171791
Time elapsed: 6 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

____________________________________________________________________________________


And here's a copy of the hijackthis report:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:33:28 PM, on 8/10/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe
C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe
C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Users\steph\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0c09&s=2&o=vp32&d=0211&m=aspire_5536
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe
O4 - HKLM\..\Run: [BackupManagerTray] "C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe" -k
O4 - HKLM\..\Run: [Acer ePower Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
O4 - HKLM\..\Run: [mwlDaemon] C:\Program Files\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} (WRC Class) - http://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework//microsoft/wrc32.ocx
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: McAfee Application Installer Cleanup (0004561317461523) (0004561317461523mcinstcleanup) - Unknown owner - C:\Users\steph\AppData\Local\Temp\000456~1.EXE (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft Limited - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: MyWinLocker Service (MWLService) - Egis Technology Inc. - C:\Program Files\EgisTec\MyWinLocker 3\x86\\MWLService.exe
O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe
O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 9433 bytes





Thanks,
Laiman

#10 gringo_pr

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Posted 08 October 2011 - 01:51 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
      O4 - HKLM\..\Run: [PLFSetI] C:\Windows\PLFSetI.exe
      O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe
      O4 - HKLM\..\Run: [EgisTecLiveUpdate] "C:\Program Files\EgisTec Egis Software Update\EgisUpdate.exe"
      O4 - HKLM\..\Run: [ArcadeDeluxeAgent] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\ArcadeDeluxeAgent.exe"
      O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\Acer Arcade Deluxe\Acer Arcade Deluxe\Kernel\CLML\CLMLSvc.exe"
      O4 - HKLM\..\Run: [PlayMovie] "C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe"
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#11 Laiman

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Posted 08 October 2011 - 07:57 PM

Hi gringo,

I ran the EST scan and here's the scan result:



C:\Users\steph\Downloads\avc-free.exe Win32/OpenCandy application
C:\Users\steph\Downloads\SoftonicDownloader_for_divx-browser-plug-in-beta.exe a variant of Win32/SoftonicDownloader.A application





Thanks,
Laiman

#12 gringo_pr

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Posted 08 October 2011 - 09:46 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Users\steph\Downloads\avc-free.exe"
    del /f /s /q "C:\Users\steph\Downloads\SoftonicDownloader_for_divx-browser-plug-in-beta.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#13 Laiman

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Posted 09 October 2011 - 05:24 AM

Hi Gringo,

I have done most of the above, and just have to install the anti spyware programs.

Thank you so much for your help. I really appreciate it.
I just made a donation to show how grateful I am for your help and bleepingcomputer.com


Many thanks,
Laiman

#14 gringo_pr

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Posted 09 October 2011 - 11:59 AM

Hello

Thank you very much and you are most welcome


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 gringo_pr

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Posted 12 October 2011 - 02:13 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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