Hi all, I have had an infection of "Security Sphere 2012" yesterday and managed to follow through the guide on here (this one)
. After completing the removal I restarted the computer and it just crashes a few seconds after the windows xp screen comes up (the one with the loading bar across the screen).
To make matters worse the keyboard stops working after the POST finishes. I can select boot device and get into BIOS setup, but cannot choose safe mode or last good config etc. I have tried booting from winXP CD to get into recovery console but the keyboard has already stopped when the "press any key to boot from cd rom..." appears.
I do have a second copy of windows installed from which I can access the main drive. Using this copy I have managed to run CHKDSK on the main drive but no problems were found.
I am stuck for what I can do next??? any thoughts on what I may have messed up? I can publish the MBAM and RKill logs if it will help?
Thanks in advance