Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Laptop Crash when used with battery (Kernel-Power error 41)


  • Please log in to reply
2 replies to this topic

#1 RayCrisis

RayCrisis

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 30 September 2011 - 10:13 PM

Hello everyone, recently whenever i decided to use battery (no AC plug)with my HP Pavilion dv6z-1100 it would crashed within 5 seconds. No bluescreen nor error message is ever shown. If i were to attempt to start my laptop with battery (without AC plug) my laptop would not start at all. Only in 1 occasion so far the laptop would crashed on its own even with the same error (Since it happened only once, i assumed it shouldn't be play a significant but i mentioned it anyway). This is some info i was able to retrieved from Event viewer. I'm not even sure if this issue belong in this section, but please help, Thank you!

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
  <EventID>41</EventID> 
  <Version>2</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000002</Keywords> 
  <TimeCreated SystemTime="2011-10-01T02:49:41.230836900Z" /> 
  <EventRecordID>281072</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>mac-PC</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">0</Data> 
  <Data Name="BugcheckParameter1">0x0</Data> 
  <Data Name="BugcheckParameter2">0x0</Data> 
  <Data Name="BugcheckParameter3">0x0</Data> 
  <Data Name="BugcheckParameter4">0x0</Data> 
  <Data Name="SleepInProgress">false</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  </EventData>
  </Event>

Spec
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: HP Pavilion dv6 Notebook PC
               BIOS: Default System BIOS
          Processor: AMD Athlon(tm) X2 Dual-Core QL-65 (2 CPUs), ~2.1GHz
             Memory: 4096MB RAM
Available OS Memory: 3838MB RAM
          Page File: 1946MB used, 5727MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

Edited by RayCrisis, 30 September 2011 - 10:38 PM.


BC AdBot (Login to Remove)

 


#2 the_patriot11

the_patriot11

    High Tech Redneck


  • BC Advisor
  • 6,763 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Wyoming USA
  • Local time:06:01 PM

Posted 01 October 2011 - 01:32 PM

my first guess is likely a bad battery, or battery connection, have you tried removing the battery, blowing off the terminals, and reinstalling it?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#3 RayCrisis

RayCrisis
  • Topic Starter

  • Members
  • 10 posts
  • OFFLINE
  •  
  • Local time:08:01 PM

Posted 01 October 2011 - 02:30 PM

Just tried it, didn't do any good. On the side note, i've also tried it with my roommate's battery which is the same exact model. Also producs the same crashing effect




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users