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Computer keep start new programs, IE on its own


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#1 megtan

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Posted 30 September 2011 - 07:26 PM

Hello there.

I am in need of expert assistance in removing this virus since no virus scan would reveal who's causing the trouble. My Computer recently was spammed by applications popping up all over my screen. The symptoms are similar to those in this post : http://www.bleepingcomputer.com/forums/topic381403.html It might go quiet for a while but the problem never got away for past 2 days. Since then I have disconnected it from internet and sending post from another comp. These are the applications that pop up ...

1. Windows Calculator (calc.exe)
2. My Computer
3. IE8
4. Firefox 7 (For IE8 and Firefox they would be directed to home screen and I can hardly use them)

I am running on 32bit Windows XP and ran DDS and GMER. Please help me kill this little sneaky bastard. Here are the logs.

Thank you in advance.
-------------------------------------------------------------
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_27
Run by A Bird in the Sky at 7:53:18 on 2011-10-01
Microsoft Windows XP Professional 5.1.2600.2.950.852.1028.18.1023.425 [GMT 8:00]
.
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\conime.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [ctfmon.exe] c:\windows\system32\CTFMON.EXE
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: microsoft.com\windowsupdate
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1317371193484
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} - hxxp://download.microsoft.com/download/7/E/6/7E6A8567-DFE4-4624-87C3-163549BE2704/clearadj.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\a bird in the sky\application data\mozilla\firefox\profiles\ot32dpa5.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-13 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-13 29712]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2011-9-30 308136]
R2 Symantec SymSnap VSS Provider;Symantec SymSnap VSS Provider;c:\windows\system32\dllhost.exe [2004-8-11 5120]
S4 SymSnapService;SymSnapService;c:\program files\norton ghost\shared\drivers\SymSnapService.exe [2007-12-20 1553896]
.
=============== Created Last 30 ================
.
2011-09-30 18:09:34 -------- d-----w- c:\program files\MSXML 6.0
2011-09-30 14:02:09 839680 ----a-w- c:\windows\system32\lameACM.acm
2011-09-30 14:02:08 74752 ----a-w- c:\windows\system32\ff_vfw.dll
2011-09-30 14:02:08 650752 ----a-w- c:\windows\system32\xvidcore.dll
2011-09-30 14:02:08 243200 ----a-w- c:\windows\system32\xvidvfw.dll
2011-09-30 14:02:08 151552 ----a-w- c:\windows\system32\ac3acm.acm
2011-09-30 14:02:06 -------- d-----w- c:\program files\K-Lite Codec Pack
2011-09-30 11:12:11 26496 -c--a-w- c:\windows\system32\dllcache\usbstor.sys
2011-09-30 09:48:01 -------- d-----w- c:\windows\ServicePackFiles
2011-09-30 09:47:31 -------- d-----w- c:\windows\ie8updates
2011-09-30 09:33:35 -------- d-----w- c:\windows\system32\CatRoot_bak
2011-09-30 09:26:36 269568 -c----w- c:\windows\system32\dllcache\bthport.sys
2011-09-30 09:26:36 269568 ------w- c:\windows\system32\drivers\bthport.sys
2011-09-30 09:26:01 454016 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2011-09-30 09:25:49 599040 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2011-09-30 09:25:49 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2011-09-30 09:25:47 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2011-09-30 09:25:47 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2011-09-30 09:25:47 1985536 -c----w- c:\windows\system32\dllcache\iertutil.dll
2011-09-30 09:25:47 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2011-09-30 09:25:46 11076096 -c----w- c:\windows\system32\dllcache\ieframe.dll
2011-09-30 09:23:35 2181248 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2011-09-30 09:23:35 2058240 -c----w- c:\windows\system32\dllcache\ntkrnlpa.exe
2011-09-30 09:23:35 2016768 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2011-09-30 09:23:34 2137088 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2011-09-30 09:19:08 -------- d-----w- c:\windows\system32\PreInstall
2011-09-30 09:19:06 -------- d--h--w- c:\windows\$hf_mig$
2011-09-30 09:12:21 -------- d--h--w- c:\documents and settings\all users\application data\Common Files
2011-09-30 09:03:07 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-30 08:56:12 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-09-30 08:56:12 476904 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-09-30 08:56:12 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-30 08:34:43 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-09-30 08:34:43 773080 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-09-30 08:34:43 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2011-09-30 08:34:43 478168 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-09-30 08:34:43 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-09-30 08:34:43 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-09-30 08:34:43 1833944 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-09-30 08:34:43 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2011-09-30 08:34:43 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-09-30 08:34:43 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-09-30 08:33:04 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2011-09-30 08:26:58 16096 ----a-w- c:\windows\system32\wucltui.dll.mui
2011-09-30 08:26:58 13024 ----a-w- c:\windows\system32\wuaueng.dll.mui
2011-09-30 08:26:57 12512 ----a-w- c:\windows\system32\wuapi.dll.mui
2011-09-30 08:26:57 11992 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2011-09-30 08:26:57 -------- d-----w- c:\windows\system32\SoftwareDistribution
2011-09-30 08:08:52 -------- d-sh--w- c:\documents and settings\a bird in the sky\PrivacIE
2011-09-30 08:08:11 -------- d-sh--w- c:\documents and settings\a bird in the sky\IETldCache
2011-09-30 08:04:15 -------- dc-h--w- c:\windows\ie8
2011-09-30 08:04:15 -------- d-----w- c:\windows\system32\zh-TW
2011-09-05 17:04:56 183696 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2011-09-05 17:04:56 183696 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-09-30 08:33:02 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
.
============= FINISH: 7:53:47.43 ===============

Attached Files


Edited by Orange Blossom, 13 October 2011 - 11:13 AM.
Revealed link. ~ OB


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#2 megtan

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Posted 03 October 2011 - 01:52 AM

Hello,

I want to update my comp's situation since my last post. I have reconnected the troubled computer to internet after enabling Windows Firewall. It seems to have stopped spawning applications. At least for a few days. During this time I was able to use internet normally, can access webpages without being directed to home screen.

But today the problem returns again and things are popping up uncontrollably from time to time.

I had not run any new scan or tools attempting to cure the virus. Just web browsing and simple word/excel editing.

Please advise if any new info or new scan you want me to do. Thank you and waiting for your assistance. :thumbup2:

#3 HelpBot

HelpBot

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Posted 05 October 2011 - 07:30 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/421327 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
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  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 megtan

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Posted 05 October 2011 - 09:41 PM

Yes I still need help. I can't really do anything with that computer and it is very annoying.

Here is the newest log files you request. Thanks!

------------------------------------------------------
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_27
Run by A Bird in the Sky at 9:28:26 on 2011-10-06
Microsoft Windows XP Professional 5.1.2600.2.950.852.1028.18.1023.358 [GMT 8:00]
.
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\conime.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [ctfmon.exe] c:\windows\system32\CTFMON.EXE
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: microsoft.com\windowsupdate
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1317371193484
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} - hxxp://download.microsoft.com/download/7/E/6/7E6A8567-DFE4-4624-87C3-163549BE2704/clearadj.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
IFEO: taskmgr.exe - "d:\temp\utilities\pc health\PROCEXP.EXE"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\a bird in the sky\application data\mozilla\firefox\profiles\ot32dpa5.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-13 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-13 29712]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2011-9-30 308136]
R2 Symantec SymSnap VSS Provider;Symantec SymSnap VSS Provider;c:\windows\system32\dllhost.exe [2004-8-11 5120]
S4 SymSnapService;SymSnapService;c:\program files\norton ghost\shared\drivers\SymSnapService.exe [2007-12-20 1553896]
.
=============== Created Last 30 ================
.
2011-10-04 13:25:50 -------- d-----w- c:\documents and settings\a bird in the sky\local settings\application data\Help
2011-10-01 14:49:49 -------- d-----w- c:\documents and settings\a bird in the sky\local settings\application data\Temp
2011-10-01 14:31:16 25856 -c--a-w- c:\windows\system32\dllcache\usbprint.sys
2011-10-01 14:31:16 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
2011-09-30 18:09:34 -------- d-----w- c:\program files\MSXML 6.0
2011-09-30 14:02:09 839680 ----a-w- c:\windows\system32\lameACM.acm
2011-09-30 14:02:08 74752 ----a-w- c:\windows\system32\ff_vfw.dll
2011-09-30 14:02:08 650752 ----a-w- c:\windows\system32\xvidcore.dll
2011-09-30 14:02:08 243200 ----a-w- c:\windows\system32\xvidvfw.dll
2011-09-30 14:02:08 151552 ----a-w- c:\windows\system32\ac3acm.acm
2011-09-30 14:02:06 -------- d-----w- c:\program files\K-Lite Codec Pack
2011-09-30 11:12:11 26496 -c--a-w- c:\windows\system32\dllcache\usbstor.sys
2011-09-30 09:48:01 -------- d-----w- c:\windows\ServicePackFiles
2011-09-30 09:47:31 -------- d-----w- c:\windows\ie8updates
2011-09-30 09:33:35 -------- d-----w- c:\windows\system32\CatRoot_bak
2011-09-30 09:26:36 269568 -c----w- c:\windows\system32\dllcache\bthport.sys
2011-09-30 09:26:36 269568 ------w- c:\windows\system32\drivers\bthport.sys
2011-09-30 09:26:01 454016 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2011-09-30 09:25:49 599040 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2011-09-30 09:25:49 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2011-09-30 09:25:47 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2011-09-30 09:25:47 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2011-09-30 09:25:47 1985536 -c----w- c:\windows\system32\dllcache\iertutil.dll
2011-09-30 09:25:47 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2011-09-30 09:25:46 11076096 -c----w- c:\windows\system32\dllcache\ieframe.dll
2011-09-30 09:23:35 2181248 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2011-09-30 09:23:35 2058240 -c----w- c:\windows\system32\dllcache\ntkrnlpa.exe
2011-09-30 09:23:35 2016768 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2011-09-30 09:23:34 2137088 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2011-09-30 09:19:08 -------- d-----w- c:\windows\system32\PreInstall
2011-09-30 09:19:06 -------- d--h--w- c:\windows\$hf_mig$
2011-09-30 09:12:21 -------- d--h--w- c:\documents and settings\all users\application data\Common Files
2011-09-30 09:03:07 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-30 08:56:12 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-09-30 08:56:12 476904 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-09-30 08:56:12 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-30 08:34:43 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-09-30 08:34:43 773080 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-09-30 08:34:43 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2011-09-30 08:34:43 478168 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-09-30 08:34:43 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-09-30 08:34:43 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-09-30 08:34:43 1833944 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-09-30 08:34:43 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2011-09-30 08:34:43 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-09-30 08:34:43 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-09-30 08:33:04 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2011-09-30 08:26:58 16096 ----a-w- c:\windows\system32\wucltui.dll.mui
2011-09-30 08:26:58 13024 ----a-w- c:\windows\system32\wuaueng.dll.mui
2011-09-30 08:26:57 12512 ----a-w- c:\windows\system32\wuapi.dll.mui
2011-09-30 08:26:57 11992 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2011-09-30 08:26:57 -------- d-----w- c:\windows\system32\SoftwareDistribution
2011-09-30 08:08:52 -------- d-sh--w- c:\documents and settings\a bird in the sky\PrivacIE
2011-09-30 08:08:11 -------- d-sh--w- c:\documents and settings\a bird in the sky\IETldCache
2011-09-30 08:04:15 -------- dc-h--w- c:\windows\ie8
2011-09-30 08:04:15 -------- d-----w- c:\windows\system32\zh-TW
.
==================== Find3M ====================
.
2011-09-30 08:33:02 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
.
============= FINISH: 9:28:56.96 ===============

Attached Files



#5 CatByte

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Posted 07 October 2011 - 09:21 AM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#6 megtan

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Posted 07 October 2011 - 12:10 PM

Hi CatByte

I have run ComboFix as advised. Here is the log file. Ready for your next instruction :thumbup2:

Regards,

Attached Files



#7 CatByte

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Posted 07 October 2011 - 03:55 PM

Hi,

Please do the following:

Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#8 megtan

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Posted 08 October 2011 - 01:54 AM

Hello

Both scans were run without detecting anything.

Here is the MBAM log. Eset did not produce any log file.
-------------------------------------------------
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7898

Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

8/10/2011 12:46:59
mbam-log-2011-10-08 (12-46-59).txt

Scan type: Quick scan
Objects scanned: 169981
Time elapsed: 5 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 CatByte

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Posted 08 October 2011 - 07:48 AM

Please post a fresh DDS Log and advise how the computer is running now and if there are any outstanding issues.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#10 megtan

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Posted 08 October 2011 - 08:45 AM

Hi CatByte,

So far the computer is running fine. If the problem don't come back I will assume it's clean then.

Here is the DDS log, do you want the other logfile (Attach.txt)?

And really appreciate all your help!
-----------------------------------------------

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_27
Run by A Bird in the Sky at 21:33:08 on 2011-10-08
Microsoft Windows XP Professional 5.1.2600.2.950.852.1028.18.1023.566 [GMT 8:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\conime.exe
C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSCONFIG.EXE /auto
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [ctfmon.exe] c:\windows\system32\CTFMON.EXE
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: microsoft.com\windowsupdate
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1317371193484
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} - hxxp://download.microsoft.com/download/7/E/6/7E6A8567-DFE4-4624-87C3-163549BE2704/clearadj.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{E217A061-A5F3-4C54-87FE-8C3402699992} : DhcpNameServer = 192.168.1.1
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
IFEO: taskmgr.exe - "d:\temp\utilities\pc health\PROCEXP.EXE"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\a bird in the sky\application data\mozilla\firefox\profiles\ot32dpa5.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-13 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-13 29712]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2011-9-30 308136]
R2 Symantec SymSnap VSS Provider;Symantec SymSnap VSS Provider;c:\windows\system32\dllhost.exe [2004-8-11 5120]
R4 SymSnapService;SymSnapService;c:\program files\norton ghost\shared\drivers\SymSnapService.exe [2007-12-20 1553896]
.
=============== Created Last 30 ================
.
2011-10-08 05:31:44 -------- d-----w- c:\program files\ESET
2011-10-08 04:39:01 -------- d-----w- c:\documents and settings\a bird in the sky\application data\Malwarebytes
2011-10-08 04:38:44 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-10-08 04:38:41 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-08 04:38:40 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-10-07 16:54:15 -------- d-sha-r- C:\cmdcons
2011-10-07 16:52:06 98816 ----a-w- c:\windows\sed.exe
2011-10-07 16:52:06 518144 ----a-w- c:\windows\SWREG.exe
2011-10-07 16:52:06 256000 ----a-w- c:\windows\PEV.exe
2011-10-07 16:52:06 208896 ----a-w- c:\windows\MBR.exe
2011-10-04 13:25:50 -------- d-----w- c:\documents and settings\a bird in the sky\local settings\application data\Help
2011-10-01 14:49:49 -------- d-----w- c:\documents and settings\a bird in the sky\local settings\application data\Temp
2011-10-01 14:31:16 25856 -c--a-w- c:\windows\system32\dllcache\usbprint.sys
2011-10-01 14:31:16 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
2011-09-30 18:09:34 -------- d-----w- c:\program files\MSXML 6.0
2011-09-30 14:02:09 839680 ----a-w- c:\windows\system32\lameACM.acm
2011-09-30 14:02:08 74752 ----a-w- c:\windows\system32\ff_vfw.dll
2011-09-30 14:02:08 650752 ----a-w- c:\windows\system32\xvidcore.dll
2011-09-30 14:02:08 243200 ----a-w- c:\windows\system32\xvidvfw.dll
2011-09-30 14:02:08 151552 ----a-w- c:\windows\system32\ac3acm.acm
2011-09-30 14:02:06 -------- d-----w- c:\program files\K-Lite Codec Pack
2011-09-30 11:12:11 26496 -c--a-w- c:\windows\system32\dllcache\usbstor.sys
2011-09-30 09:48:01 -------- d-----w- c:\windows\ServicePackFiles
2011-09-30 09:47:31 -------- d-----w- c:\windows\ie8updates
2011-09-30 09:33:35 -------- d-----w- c:\windows\system32\CatRoot_bak
2011-09-30 09:26:36 269568 -c----w- c:\windows\system32\dllcache\bthport.sys
2011-09-30 09:26:36 269568 ------w- c:\windows\system32\drivers\bthport.sys
2011-09-30 09:26:01 454016 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2011-09-30 09:25:49 599040 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2011-09-30 09:25:49 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2011-09-30 09:25:47 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2011-09-30 09:25:47 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2011-09-30 09:25:47 1985536 -c----w- c:\windows\system32\dllcache\iertutil.dll
2011-09-30 09:25:47 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2011-09-30 09:25:46 11076096 -c----w- c:\windows\system32\dllcache\ieframe.dll
2011-09-30 09:23:35 2181248 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2011-09-30 09:23:35 2058240 -c----w- c:\windows\system32\dllcache\ntkrnlpa.exe
2011-09-30 09:23:35 2016768 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2011-09-30 09:23:34 2137088 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2011-09-30 09:19:08 -------- d-----w- c:\windows\system32\PreInstall
2011-09-30 09:19:06 -------- d--h--w- c:\windows\$hf_mig$
2011-09-30 09:12:21 -------- d--h--w- c:\documents and settings\all users\application data\Common Files
2011-09-30 09:03:07 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-30 08:56:12 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-09-30 08:56:12 476904 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-09-30 08:56:12 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-30 08:34:43 89048 ----a-w- c:\program files\mozilla firefox\libEGL.dll
2011-09-30 08:34:43 773080 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll
2011-09-30 08:34:43 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2011-09-30 08:34:43 478168 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll
2011-09-30 08:34:43 2106216 ----a-w- c:\program files\mozilla firefox\D3DCompiler_43.dll
2011-09-30 08:34:43 1998168 ----a-w- c:\program files\mozilla firefox\d3dx9_43.dll
2011-09-30 08:34:43 1833944 ----a-w- c:\program files\mozilla firefox\mozjs.dll
2011-09-30 08:34:43 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2011-09-30 08:34:43 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll
2011-09-30 08:34:43 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-09-30 08:33:04 12536 ----a-w- c:\windows\system32\avgrsstx.dll
2011-09-30 08:26:58 16096 ----a-w- c:\windows\system32\wucltui.dll.mui
2011-09-30 08:26:58 13024 ----a-w- c:\windows\system32\wuaueng.dll.mui
2011-09-30 08:26:57 12512 ----a-w- c:\windows\system32\wuapi.dll.mui
2011-09-30 08:26:57 11992 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2011-09-30 08:26:57 -------- d-----w- c:\windows\system32\SoftwareDistribution
2011-09-30 08:08:52 -------- d-sh--w- c:\documents and settings\a bird in the sky\PrivacIE
2011-09-30 08:08:11 -------- d-sh--w- c:\documents and settings\a bird in the sky\IETldCache
2011-09-30 08:04:15 -------- dc-h--w- c:\windows\ie8
2011-09-30 08:04:15 -------- d-----w- c:\windows\system32\zh-TW
.
==================== Find3M ====================
.
2011-09-30 08:33:02 216400 ----a-w- c:\windows\system32\drivers\avgldx86.sys
.
============= FINISH: 21:33:45.12 ===============

#11 CatByte

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Posted 08 October 2011 - 09:05 AM

Hi

Just some housekeeping to do now,

Please do the following:


You can delete the DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#12 megtan

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Posted 09 October 2011 - 08:19 AM

Thank you. I have removed ComboFix according to your instruction and your advice is highly appreciated. But I notice Windows System Restore was disabled for all drives and I have reenabled it after the fix.

I think all is good now.

#13 CatByte

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Posted 09 October 2011 - 08:15 PM

:thumbup2:


you are welcome

stay safe :hello:

~CB

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#14 megtan

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Posted 10 October 2011 - 10:28 AM

Hi Catbyte

Looks like the problem has not gone away. The comp was working fine even before attempting the ComboFix step you advised and free of the screen spamming stuff until now. What I have done after ComboFix :

1. Delete the log files and programs as you advised
2. Run TFC
3. Switch on System Restore and run a backup of the system drive

I still have Windows Firewall running, A/V and MBAM up to date. I will try to scan the drive again tomorrow for anything new.

Please help!

#15 CatByte

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Posted 10 October 2011 - 01:04 PM

can you please explain the symptoms in as much detail as possible


please run the following:


Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    CREATERESTOREPOINT
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs



NEXT


Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • Only if Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

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