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Redirect and constant updates at shutdown.


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7 replies to this topic

#1 ejrhays

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Posted 30 September 2011 - 05:00 PM

Hello. I was a member quite some time ago and have lost/forgotten my login info. I am having somewhat of an issue with a redirect. I am running Windows 7 Home Premium 64 bit. I use Firefox. Also something I have noticed is that every night that I shut down my computer, it says "Installing updates 1 of 1". It looks legit enough but I find it hard to believe that I am getting a single update every single night. This has been going on for a few weeks now, Thank you in advance.

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#2 Spartacus1

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Posted 30 September 2011 - 07:31 PM

Try running rkill (http://www.bleepingcomputer.com/download/anti-virus/rkill), SUPERAntiSpyware (http://www.superantispyware.com/)(Update before scanning), and MalwareBytes (http://www.malwarebytes.org/)(Update before scanning) in this order
May thou virus bow at thy mercy when you come to me...

#3 ejrhays

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Posted 30 September 2011 - 08:19 PM

I was just wondering, should I be doing this? I have noticed the others that are helping, all have some sort of title and more than just 50 posts. And joined more than 2 days ago. Also a side note..... I am running Norton 360.

#4 jntkwx

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Posted 01 October 2011 - 08:24 AM

Hi ejrhays,

:welcome: to Bleeping Computer. You are correct:

As this is an open area, available for any member to post in, please use caution when following the advice given. Instructions from the following member groups is to be considered trusted:
Admin | Site Admin | Global Moderator | Moderator | Malware Study Hall Admin | Malware Response Instructor | Malware Response Team | BC Advisor

Other trusted helpers include Malware Study Hall Junior and Malware Study Hall Senior with "Member of the Bleeping Computer A.I.I. early response team!" in their signature.


From this topic: http://www.bleepingcomputer.com/forums/topic182397.html This doesn't mean that others are not allowed to post advice in the Am I Infected forum, just that the only trusted advice is from members in the above groups.

 

My name is Jason and I'll be helping you with your computer problems. You can call me by my screename jntkwx or Jason is fine.

Some things to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please do not attach logs or put logs in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can also help.
  • Do not run anything while running a fix.
  • If you don't understand a step, please ask for clarification before continuing with any future steps.

Click on the Watch Topic button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Note to others: The instructions here are intended for the person who began this topic. If you need help, please create your own topic in the appropriate forum.

 

:step1: Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer Log Errors
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go . Please put code boxes around just this entire log, like this, but without the letter x: [xcode] MiniToolBox log [/xcode]

:step2: Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware

:step3: Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.


In your next reply, please include:
  • MiniToolBox log
  • Malwarebytes log
  • GMER log
  • How's your computer running now?

Edited by jntkwx, 01 October 2011 - 08:25 AM.

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#5 ejrhays

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Posted 01 October 2011 - 01:48 PM

Hello Jason,

Thank you for the reply man. I ran everything as instructed. The GMER did not find anything so it did not produce a report at all. The mbam did not find anything either, but it produced a report. Still getting the redirect through google searches. It goes to find-answers or something like that then redirects to some random place.

Reports as follows:

MiniToolBox by Farbar 
Ran by Eric (administrator) on 01-10-2011 at 12:56:10
Windows 7 Home Premium  (X64)

***************************************************************************

========================= IE Proxy Settings: ============================== 

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ============================== 

"network.proxy.no_proxies_on", "*.local"
"network.proxy.type", 0
========================= Hosts content: =================================



127.0.0.1				activate.adobe.com
127.0.0.1				practivate.adobe.com
127.0.0.1				ereg.adobe.com
127.0.0.1				activate.wip3.adobe.com
127.0.0.1				wip3.adobe.com
127.0.0.1				3dns-3.adobe.com
127.0.0.1				3dns-2.adobe.com
127.0.0.1				adobe-dns.adobe.com
127.0.0.1				adobe-dns-2.adobe.com
127.0.0.1				adobe-dns-3.adobe.com
127.0.0.1				ereg.wip3.adobe.com
127.0.0.1				activate-sea.adobe.com
127.0.0.1				wwis-dubc1-vip60.adobe.com
127.0.0.1				activate-sjc0.adobe.com
127.0.0.1                               adobe.activate.com
127.0.0.1                               adobeereg.com                        
127.0.0.1                               www.adobeereg.com                    
127.0.0.1                               wwis-dubc1-vip60.adobe.com           
127.0.0.1                               125.252.224.90                       

There are 1 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Eric-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gt.rr.com

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : gt.rr.com
   Description . . . . . . . . . . . : Atheros 802.11 a/b/g/n Dualband Wireless Network Module
   Physical Address. . . . . . . . . : 00-26-82-21-EF-41
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::182c:e39a:c5ee:8a49%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.21(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, October 01, 2011 12:50:37 PM
   Lease Expires . . . . . . . . . . : Saturday, October 08, 2011 12:50:38 PM
   Default Gateway . . . . . . . . . : fe80::226:5aff:feca:545e%12
                                       192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gt.rr.com
   Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet 
   Physical Address. . . . . . . . . : 90-E6-BA-87-06-39
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:10a6:1ee3:bb36:88e1(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::10a6:1ee3:bb36:88e1%14(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.gt.rr.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gt.rr.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.0.1

Name:    google.com
Addresses:  74.125.73.104
	  74.125.73.105
	  74.125.73.106
	  74.125.73.147
	  74.125.73.99
	  74.125.73.103


Pinging google.com [74.125.73.103] with 32 bytes of data:
Reply from 74.125.73.103: bytes=32 time=31ms TTL=50
Reply from 74.125.73.103: bytes=32 time=32ms TTL=50

Ping statistics for 74.125.73.103:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 32ms, Average = 31ms
Server:  UnKnown
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  98.139.180.149
	  209.191.122.70
	  67.195.160.76
	  72.30.2.43
	  98.137.149.56


Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=68ms TTL=51
Reply from 98.137.149.56: bytes=32 time=69ms TTL=51

Ping statistics for 98.137.149.56:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 68ms, Maximum = 69ms, Average = 68ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...00 26 82 21 ef 41 ......Atheros 802.11 a/b/g/n Dualband Wireless Network Module
 11...90 e6 ba 87 06 39 ......NVIDIA nForce 10/100 Mbps Ethernet 
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.21     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.21    276
     192.168.0.21  255.255.255.255         On-link      192.168.0.21    276
    192.168.0.255  255.255.255.255         On-link      192.168.0.21    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.21    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.21    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12    276 ::/0                     fe80::226:5aff:feca:545e
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:4137:9e76:10a6:1ee3:bb36:88e1/128
                                    On-link
 12    276 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::10a6:1ee3:bb36:88e1/128
                                    On-link
 12    276 fe80::182c:e39a:c5ee:8a49/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 12    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/01/2011 00:55:39 PM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.

Error: (10/01/2011 00:55:39 PM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.

Error: (10/01/2011 00:55:09 PM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1606.Could not access network location %APPDATA%\.

Error: (10/01/2011 00:55:09 PM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1606.Could not access network location %APPDATA%\.

Error: (10/01/2011 01:35:40 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.

Error: (10/01/2011 01:35:40 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.

Error: (10/01/2011 01:35:11 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1606.Could not access network location %APPDATA%\.

Error: (10/01/2011 01:35:11 AM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1606.Could not access network location %APPDATA%\.

Error: (09/30/2011 03:54:30 PM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.

Error: (09/30/2011 03:54:30 PM) (Source: MsiInstaller) (User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.


System errors:
=============
Error: (10/01/2011 00:50:37 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgfwfd

Error: (09/30/2011 09:33:18 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgfwfd

Error: (09/30/2011 03:49:28 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgfwfd

Error: (09/29/2011 05:32:22 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgfwfd

Error: (09/28/2011 09:48:18 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgfwfd

Error: (09/27/2011 05:55:52 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgfwfd

Error: (09/26/2011 07:05:23 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgfwfd

Error: (09/25/2011 11:39:18 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgfwfd

Error: (09/24/2011 10:39:54 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgfwfd

Error: (09/23/2011 04:02:18 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgfwfd


Microsoft Office Sessions:
=========================
Error: (10/01/2011 00:55:39 PM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/01/2011 00:55:39 PM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/01/2011 00:55:09 PM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/01/2011 00:55:09 PM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/01/2011 01:35:40 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/01/2011 01:35:40 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/01/2011 01:35:11 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (10/01/2011 01:35:11 AM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/30/2011 03:54:30 PM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/30/2011 03:54:30 PM) (Source: MsiInstaller)(User: SYSTEM)SYSTEM
Description: Product: Microsoft Visual C++ 2005 Redistributable -- Error 1606.Could not access network location %APPDATA%\.(NULL)(NULL)(NULL)(NULL)(NULL)


=========================== Installed Programs ============================

µTorrent (Version: 2.0.0)
3D Home Architect Design Suite Deluxe 8 (Version: 8.0)
AC3Filter 1.63b (Version: 1.63b)
Acrobat.com (Version: 2.1.0)
Acrobat.com (Version: 2.1.0.0)
Activate Norton Online Backup (Version: 1.1.20.0)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.3)
Adobe AIR (Version: 2.5.1.17730)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Flash Player 10 Plugin (Version: 10.3.183.7)
Adobe Media Player (Version: 1.8)
Adobe Photoshop CS5 (Version: 12.0)
Adobe Reader 9.4.1 (Version: 9.4.1)
Apple Application Support (Version: 1.2.1)
Apple Mobile Device Support (Version: 3.0.1.3)
Apple Software Update (Version: 2.1.2.120)
Battlefield: Bad Company™ 2 (Version: 1.0.0.0)
BitPim 1.0.7 (Version: 1.0.7)
BoBaFeTT Diablo Trainer
Bonjour (Version: 2.0.1.2)
Canon MP250 series MP Drivers
CCleaner (Version: 3.08)
CoffeeCup PC TuneUp Pro
CoffeeCup Web JukeBox - Registered
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
ConvertXtoDVD 3.0.0.9 (Version: 3.0.0.9)
CyberLink DVD Suite Deluxe (Version: 6.0.3101)
Diablo II
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904)
DivX Setup (Version: 2.5.0.8)
Fallout New Vegas
foobar2000 v1.0.3 (Version: 1.0.3)
Free Easy Burner V 3.9
FrostWire 4.21.5 (Version: 4.21.5.0)
Google Earth Plug-in (Version: 6.0.3.2197)
Google Update Helper (Version: 1.3.21.69)
Guild Wars
Guitar Pro 5.2
Handbrake 0.9.4 (Version: 0.9.4)
Hardware Diagnostic Tools (Version: 6.0.5434.08)
HiJackThis (Version: 1.0.0)
Homepage Protection (Version: )
HP Advisor (Version: 3.3.12286.3436)
HP Customer Experience Enhancements (Version: 6.0.1.3)
HP Games (Version: 1.0.0.71)
HP MediaSmart Demo (Version: 1.00.0000)
HP MediaSmart DVD (Version: 3.0.3420)
HP MediaSmart Movie Themes (Version: 3.0.3102)
HP MediaSmart Music/Photo/Video (Version: 3.1.3601)
HP MediaSmart SmartMenu (Version: 3.0.28.2)
HP Odometer (Version: 2.10.0000)
HP Remote Solution (Version: 1.1.9.0)
HP Setup (Version: 1.2.3220.3079)
HP Support Assistant (Version: 5.2.9.2)
HP Support Information (Version: 10.1.0002)
HP Update (Version: 5.001.000.014)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
iTunes (Version: 9.1.1.12)
J2SE Runtime Environment 5.0 Update 4 (Version: 1.5.0.40)
Java Auto Updater (Version: 2.0.2.4)
Java(TM) 6 Update 19 (64-bit) (Version: 6.0.190)
Java(TM) 6 Update 21 (Version: 6.0.210)
LabelPrint (Version: 2.5.1901)
Left 4 Dead 2
Left 4 Dead 2 Add-on Support
Left 4 Dead 2 Authoring Tools
Left 4 Dead 2 Dedicated Server
LightScribe System Software (Version: 1.18.5.1)
LimeWire 5.5.14 (Version: 5.5.14)
MagicDisc 2.7.106
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
Mass Effect 2 (Version: 1.00)
MasterWriter 2.0
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Corporation (Version: 9.1.0.0)
Microsoft Flight Simulator 2004 A Century of Flight (Version: 9.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.88.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft LifeCam (Version: 3.60.253.0)
Microsoft Live Search Toolbar (Version: 3.0.560.0)
Microsoft Office Home and Student 60 day trial
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Mozilla Firefox 6.0.2 (x86 en-US) (Version: 6.0.2)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Norton 360 (Version: 5.1.0.29)
NVIDIA Drivers (Version: 1.5)
NVIDIA PhysX (Version: 9.09.0814)
PDF Settings CS5 (Version: 10.0)
PeerBlock 1.1 (r518) (Version: 1.1.0.518)
PictureMover (Version: 3.3.1.19)
PlayNC Launcher (Version: 1.1.9000)
Power2Go (Version: 6.0.3101)
PowerDirector (Version: 7.0.3101)
PowerRecover (Version: 5.5.1923)
Punch! Home and Landscape (Version: 15.0.2)
PunkBuster Services (Version: 0.988)
QuickTime (Version: 7.66.71.0)
RealPlayer
RealUpgrade 1.0 (Version: 1.0.0)
RESIDENT EVIL 5 (Version: 1.0.0.129)
Sacred 2 - Elite (Version: 1.00.0000)
Sacred 2 (Version: 2.0.2.0)
SAMSUNG Mobile Modem Driver Set
SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6 (Version: 4.47)
Sandboxie 3.44 (64-bit)
Shareaza (Version: 7.0.0.94309)
Skype Toolbars (Version: 5.3.7280)
Skype™ 5.3 (Version: 5.3.111)
Sprint media manager  (Version: 1.0)
Spybot - Search & Destroy (Version: 1.6.2)
Steam (Version: 1.0.0.0)
TenchisTV Toolbar (Version: 6.3.3.3)
The Witcher Enhanced Edition (Version: 1.00.0000)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
Veetle TV 0.9.18 (Version: 0.9.18)
Ventrilo Client (Version: 3.0.5)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Virtual DJ - Atomix Productions
VirtualCloneDrive
Visual C++ 8.0 Runtime Setup Package (x64) (Version: 9.0.0.623)
VodBurner (Version: 1.0.3)
vShare Plugin
vShare.tv plugin 1.0 (Version: 1.0)
Winamp (Version: 5.601 )
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows XP Mode (Version: 1.3.7600.16423)
WinRAR archiver
World of Warcraft (Version: 4.0.1.13205)
Xvid Video Codec (Version: 1.3.1)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
Zynga Toolbar (Version: )

========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 7935.23 MB
Available physical RAM: 6021.5 MB
Total Pagefile: 15868.61 MB
Available Pagefile: 13770.52 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.3 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:686.6 GB) (Free:200.27 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:11.94 GB) (Free:2.17 GB) NTFS
3 Drive e: (BUFFY_SEASON2_DISC4) (CDROM) (Total:7.77 GB) (Free:0 GB) UDF
6 Drive h: () (Removable) (Total:0.95 GB) (Free:0.78 GB) FAT
9 Drive k: (3DHADSD80) (CDROM) (Total:0.65 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\ERIC-PC

Administrator            D2 Account               Eric                     
Guest                    


**** End of log ****

mbam results:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7842

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

10/1/2011 1:05:53 PM
mbam-log-2011-10-01 (13-05-53).txt

Scan type: Quick scan
Objects scanned: 201149
Time elapsed: 3 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Thank you again for the help.

Eric

#6 jntkwx

jntkwx

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Posted 01 October 2011 - 02:06 PM

Hi ejrhays,

Are you redirected in both Internet Explorer and Mozilla Firefox?

Is Adobe Photoshop CS5 a legit, paid-for version?

If you did not pay for Photoshop CS5, the practice of using cracking tools, keygens, warez or any pirated software is not only considered illegal activity but it is a serious security risk.

Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.

trendmicro.com/vinfo

...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

...warez/piracy sites ranked the highest in downloading spyware...just opening the web page usually sets off an exploit, never mind actually downloading anything. And by the time the malware is finished downloading, often the machine is trashed and rendered useless.

University of Washington spyware study

...One of the most aggressive and intrusive of all bad websites on the Internet are serial, warez, software cracking type sites...they sneak malware onto your system...Where do trojan viruses originate? One of the biggest malware distributors on the Internet are serial/warez/code cracking sites.

Bad Web Sites: Malware

When you use these kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, those sites are infested with a smörgåsbord of malware and an increasing source of system infection. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.

Before we can continue, I need you to remove all cracks and keygens immediately to reduce the risk of infection/reinfection. If not, then we are just wasting time trying to clean your system. Further, other tools used during the disinfection process may detect crack and keygens so we need to ensure they have been removed.

Using these types of programs or the websites you visited to get them is almost a guaranteed way to get yourself infected!!
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#7 ejrhays

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Posted 03 October 2011 - 06:23 PM

Hello Jason,

Sorry for the delay. I had to confront someone about the stuff on this computer. As expected, all was denied. With that being said, I started clearing a path. I am not sure if I got everything deleted that needed to be. What would be my next step?

Thank you,
Eric

#8 jntkwx

jntkwx

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Posted 03 October 2011 - 06:27 PM

Hi ejrhays,

Please carefully follow the steps in the following guide:

How to remove Google Redirects or the TDSS, TDL3, or Alureon rootkit using TDSSKiller If you have previously downloaded TDSSkiller, please download a new version, as it is updated often.
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif





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