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Frequent BSOD's


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17 replies to this topic

#1 SpiderGat

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Posted 30 September 2011 - 01:24 PM

Hello again Bleeping, you wonderful resource you.

I come to you today requesting help because my computer has started to BSOD once every couple of days.

I don't know why the sudden frequency of them is happening, they have never happened before. And I had been gone for 6 months and haven't been using it at all.

I used CCleaner to fix registry errors (I had 34 of them. I don't know what my father did but yeesh) and the Crashing subsided for a week, but it has since come back.

I just recovered from one and this is the report. This crash happened while scrolling down a web page. It was facebook.

Error signature
BCCode: 1000008e BCP1: E0000001 BCP2: B8420925 BCP3: B22958B8
BCP4: 00000000 OSVer: 5_1_2600 SP:3_0 Product: 256_1


I searched but could not find the dmp file or sysdata.xml file that the error report would send.

I had clicked on send error report before and went through the process of trying to update drivers and fixing disk errors and registry errors but it says it's still being caused by a device or driver.

Here are my system specs


Mainboard : Abit IP35 PRO(P35+ICH9R)
Chipset : Intel P31/P35
Processor : Intel Core 2 Duo E6750 @ 2666 MHz
Physical Memory : 4096 MB (2 x 2048 DDR2-SDRAM )
Video Card : NVIDIA GeForce 8800 GT
Hard Disk : HDS725050KLA360 (500 GB)
Hard Disk : HDT722525DLA380 (250 GB)
Hard Disk : Hitachi (250 GB)
DVD-Rom Drive : ATAPI DVD C DH52C2P SCSI CdRom Device
DVD-Rom Drive : LITE-ON DVDRW LH-20A1L
DVD-Rom Drive : PQHKNSH RSPAV8T674H SCSI CdRom Device
DVD-Rom Drive : MagicISO Virtual DVD-ROM0000
Monitor Type : Dell Computer DELL E176FP - 17 inches
Network Card : Realtek Semiconductor RTL8169/8110 Family Gigabit Ethernet NIC
Network Card : Realtek Semiconductor RTL8169/8110 Family Gigabit Ethernet NIC
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3
DirectX : Version 9.0c (May 2010)


Now I've dealt with virus's before but I don't have the foggiest clue on where to start with isolating driver conflicts let alone resolving them.

The drivers I did update recently were my Nvidia 8800 graphics card and fixed registry errors with CCleaner as I mentioned.

I'll wait for instructions. Thank you in advance you knights of the inter-realm.

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#2 Broni

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Posted 30 September 2011 - 03:29 PM

I used CCleaner to fix registry errors

Never a good idea.
Registry cleaners/optimizers are not recommended for several reasons:

  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".
Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


========================================================================

Download BlueScreenView (in Zip file)
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 SpiderGat

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Posted 30 September 2011 - 06:08 PM

BSOD Text below:


==================================================
Dump File : Mini093011-02.dmp
Crash Time : 9/30/2011 5:09:05 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xe0000001
Parameter 2 : 0xb8398925
Parameter 3 : 0xb29ce8b8
Parameter 4 : 0x00000000
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+925
File Description : Watchdog Driver
Product Name : Microsoft Windows Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : watchdog.sys+925
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini093011-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 98,304
==================================================

==================================================
Dump File : Mini093011-01.dmp
Crash Time : 9/30/2011 1:54:29 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xe0000001
Parameter 2 : 0xb8420925
Parameter 3 : 0xb22958b8
Parameter 4 : 0x00000000
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+925
File Description : Watchdog Driver
Product Name : Microsoft Windows Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : watchdog.sys+925
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini093011-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 98,304
==================================================

==================================================
Dump File : Mini091611-01.dmp
Crash Time : 9/16/2011 10:01:45 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbd117984
Parameter 3 : 0xb3b1db08
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+105984
File Description : NVIDIA Windows XP Display driver, Version 280.26
Product Name : NVIDIA Windows XP Display driver, Version 280.26
Company : NVIDIA Corporation
File Version : 6.14.12.8026
Processor : 32-bit
Crash Address : nv4_disp.dll+105984
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini091611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 98,304
==================================================

==================================================
Dump File : Mini090411-01.dmp
Crash Time : 9/4/2011 2:27:30 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xbd117984
Parameter 3 : 0x9cabaad0
Parameter 4 : 0x00000000
Caused By Driver : nv4_disp.dll
Caused By Address : nv4_disp.dll+105984
File Description : NVIDIA Windows XP Display driver, Version 280.26
Product Name : NVIDIA Windows XP Display driver, Version 280.26
Company : NVIDIA Corporation
File Version : 6.14.12.8026
Processor : 32-bit
Crash Address : nv4_disp.dll+105984
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini090411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 98,304
==================================================

#4 Broni

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Posted 30 September 2011 - 07:20 PM

You have couple of errors caused by watchdog.sys driver and another couple caused by nVidia driver.
Those two and a type of errors (KERNEL_MODE_EXCEPTION_NOT_HANDLED) may indicate video card, or video driver issue.

Are you doing anything in particular when BSOD happens?
How long ago and for what reason did you update video driver?
Is this on-board video, or a dedicated video card?

Download and install SIW Multilanguage With Installer (SIW free version) (bottom of the screen)

Run the tool.
After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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#5 SpiderGat

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Posted 30 September 2011 - 07:58 PM

The actions I was performing while the crashes happened were as follows

Loading into a multiplayer game in Left 4 Dead 2
Watching CS3 Flash Tutorials on Lynda.com (The tutorials were playing in Flash)
Playing Call Of Duty Modern warfare single player campaign (Multiplayer works fine)
While playing Minecraft (the Java applet crashed, followed by my system)
Browsing Firefox (Suddenly Firefox un-clickable, think it's hanging, Ctrl, bleep, Esc to end process, process manager wont open, computer beeps at me, and promptly BSOD's)
Updating Steam (Game client)

I recently updated my Video card (nVidia 8800 GT, driver updated 08-03-2011) just because every now and then I look for updates for my video card. nVidia is pretty good about keeping new updates coming, and with the newer games straining cards harder and harder, I was hoping for some potential streamlines that would help this classic powerhouse stay competitive a while longer.

And this is a dedicated Video Card.


Below is the SIW Log.

Sensor Value Min Max
WINNERSINCLAIR
Winbond W83627DHG
Voltages
VIN0 1.16 V 1.16 V 1.16 V
VIN1 1.02 V 1.02 V 1.02 V
VIN2 1.59 V 1.59 V 1.60 V
VIN3 1.59 V 1.59 V 1.60 V
VIN4 1.18 V 1.18 V 1.19 V
VIN5 1.03 V 1.03 V 1.03 V
VIN6 0.99 V 0.98 V 0.99 V
abit UGuru 2005
Voltages
CPU Core 1.28 V 1.12 V 1.28 V
DDR2 1.78 V 1.78 V 1.80 V
DDR2 VTT 0.89 V 0.89 V 0.89 V
CPU VTT 1.2V 1.18 V 1.18 V 1.18 V
MCH 1.25V 1.22 V 1.22 V 1.22 V
ICHIO 1.5V 1.49 V 1.49 V 1.49 V
ICH 1.05V 1.04 V 1.04 V 1.04 V
ATX +12V (24-Pin) 12.00 V 11.94 V 12.00 V
ATX +12V (8-Pin) 12.00 V 12.00 V 12.06 V
ATX +5V 5.07 V 5.04 V 5.07 V
+3.3V 3.24 V 3.24 V 3.24 V
5VSB 5.04 V 5.01 V 5.04 V
Temperatures
CPU 128 C (262 F) 25 C (76 F) 128 C (262 F)
System 30 C (85 F) 30 C (85 F) 30 C (85 F)
PWM 42 C (107 F) 42 C (107 F) 42 C (107 F)
PWM Phase 2 0 C (32 F) 0 C (32 F) 0 C (32 F)
PWM Phase 3 0 C (32 F) 0 C (32 F) 0 C (32 F)
PWM Phase 4 0 C (32 F) 0 C (32 F) 0 C (32 F)
PWM Phase 5 0 C (32 F) 0 C (32 F) 0 C (32 F)
Fans
CPU 1380 RPM 1380 RPM 1440 RPM
SYS 0 RPM 0 RPM 0 RPM
AUX1 0 RPM 0 RPM 0 RPM
AUX2 0 RPM 0 RPM 0 RPM
AUX3 0 RPM 0 RPM 0 RPM
AUX4 0 RPM 0 RPM 0 RPM
Intel Core 2 Duo E6750
Temperatures
Core #0 38 C (100 F) 38 C (100 F) 45 C (112 F)
Core #1 37 C (98 F) 37 C (98 F) 45 C (112 F)
NVIDIA GeForce 8800 GT
Temperatures
GPU Core 58 C (136 F) 58 C (136 F) 58 C (136 F)
HDS725050KLA360
Temperatures
Assembly 33 C (91 F) 33 C (91 F) 33 C (91 F)
HDT722525DLA380
Temperatures
Assembly 32 C (89 F) 32 C (89 F) 32 C (89 F)
Hitachi HDT725025VLA380
Temperatures
Assembly 32 C (89 F) 32 C (89 F) 32 C (89 F)

#6 Broni

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Posted 30 September 2011 - 08:01 PM

Open SIW, start any of those games, play it for couple of minutes and post new SIW report.

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#7 SpiderGat

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Posted 30 September 2011 - 10:15 PM

45 minutes of play time multiplayer

Sensor Value Min Max
WINNERSINCLAIR
Winbond W83627DHG
Voltages
VIN0 1.18 V 0.29 V 1.18 V
VIN1 1.02 V 0.29 V 1.03 V
VIN2 1.59 V 0.26 V 1.60 V
VIN3 1.59 V 0.23 V 1.60 V
VIN4 1.20 V 0.26 V 1.20 V
VIN5 1.05 V 0.27 V 1.05 V
VIN6 1.00 V 0.29 V 1.00 V
Fans
SYSFANIN 0 RPM 0 RPM 292 RPM
CPUFANIN0 0 RPM 0 RPM 329 RPM
AUXFANIN0 0 RPM 0 RPM 292 RPM
CPUFANIN1 0 RPM 0 RPM 5273 RPM
abit UGuru 2005
Voltages
CPU Core 1.12 V 1.12 V 1.32 V
DDR2 1.78 V 1.78 V 1.80 V
DDR2 VTT 0.89 V 0.89 V 0.90 V
CPU VTT 1.2V 1.18 V 1.17 V 1.18 V
MCH 1.25V 1.22 V 1.22 V 1.23 V
ICHIO 1.5V 1.49 V 1.49 V 1.49 V
ICH 1.05V 1.04 V 1.04 V 1.04 V
ATX +12V (24-Pin) 11.94 V 11.88 V 12.00 V
ATX +12V (8-Pin) 12.06 V 12.00 V 12.06 V
ATX +5V 5.07 V 5.04 V 5.07 V
+3.3V 3.24 V 3.20 V 3.24 V
5VSB 5.01 V 5.01 V 5.04 V
Temperatures
CPU 33 C (91 F) 24 C (75 F) 128 C (262 F)
System 32 C (89 F) 30 C (85 F) 32 C (89 F)
PWM 49 C (120 F) 41 C (105 F) 52 C (125 F)
PWM Phase 2 0 C (32 F) 0 C (32 F) 0 C (32 F)
PWM Phase 3 0 C (32 F) 0 C (32 F) 0 C (32 F)
PWM Phase 4 0 C (32 F) 0 C (32 F) 0 C (32 F)
PWM Phase 5 0 C (32 F) 0 C (32 F) 0 C (32 F)
Fans
CPU 1380 RPM 1380 RPM 1740 RPM
SYS 0 RPM 0 RPM 0 RPM
AUX1 0 RPM 0 RPM 0 RPM
AUX2 0 RPM 0 RPM 0 RPM
AUX3 0 RPM 0 RPM 0 RPM
AUX4 0 RPM 0 RPM 0 RPM
Intel Core 2 Duo E6750
Temperatures
Core #0 46 C (114 F) 36 C (96 F) 60 C (139 F)
Core #1 45 C (112 F) 35 C (94 F) 59 C (138 F)
NVIDIA GeForce 8800 GT
Temperatures
GPU Core 74 C (165 F) 57 C (134 F) 84 C (183 F)
HDS725050KLA360
Temperatures
Assembly 34 C (93 F) 33 C (91 F) 34 C (93 F)
HDT722525DLA380
Temperatures
Assembly 32 C (89 F) 32 C (89 F) 33 C (91 F)
Hitachi HDT725025VLA380
Temperatures
Assembly 33 C (91 F) 32 C (89 F) 33 C (91 F)
WINNERSINCLAIR (OEM OEM)
Winbond W83627DHG
Voltages
VIN0 1.18 V 0.29 V 1.18 V
VIN1 1.02 V 0.29 V 1.03 V
VIN2 1.59 V 0.26 V 1.60 V
VIN3 1.59 V 0.23 V 1.60 V
VIN4 1.20 V 0.26 V 1.20 V
VIN5 1.05 V 0.27 V 1.05 V
VIN6 1.00 V 0.29 V 1.00 V
Fans
SYSFANIN 0 RPM 0 RPM 292 RPM
CPUFANIN0 0 RPM 0 RPM 329 RPM
AUXFANIN0 0 RPM 0 RPM 292 RPM
CPUFANIN1 0 RPM 0 RPM 5273 RPM
abit UGuru 2005
Voltages
CPU Core 1.12 V 1.12 V 1.32 V
DDR2 1.80 V 1.78 V 1.80 V
DDR2 VTT 0.89 V 0.89 V 0.90 V
CPU VTT 1.2V 1.18 V 1.17 V 1.18 V
MCH 1.25V 1.22 V 1.22 V 1.23 V
ICHIO 1.5V 1.49 V 1.49 V 1.49 V
ICH 1.05V 1.04 V 1.04 V 1.04 V
ATX +12V (24-Pin) 11.94 V 11.88 V 12.00 V
ATX +12V (8-Pin) 12.06 V 12.00 V 12.06 V
ATX +5V 5.07 V 5.04 V 5.07 V
+3.3V 3.24 V 3.20 V 3.24 V
5VSB 5.01 V 5.01 V 5.04 V
Temperatures
CPU 37 C (98 F) 24 C (75 F) 128 C (262 F)
System 32 C (89 F) 30 C (85 F) 32 C (89 F)
PWM 51 C (123 F) 41 C (105 F) 52 C (125 F)
PWM Phase 2 0 C (32 F) 0 C (32 F) 0 C (32 F)
PWM Phase 3 0 C (32 F) 0 C (32 F) 0 C (32 F)
PWM Phase 4 0 C (32 F) 0 C (32 F) 0 C (32 F)
PWM Phase 5 0 C (32 F) 0 C (32 F) 0 C (32 F)
Fans
CPU 1380 RPM 1380 RPM 1740 RPM
SYS 0 RPM 0 RPM 0 RPM
AUX1 0 RPM 0 RPM 0 RPM
AUX2 0 RPM 0 RPM 0 RPM
AUX3 0 RPM 0 RPM 0 RPM
AUX4 0 RPM 0 RPM 0 RPM
Intel Core 2 Duo E6750
Temperatures
Core #0 55 C (130 F) 36 C (96 F) 60 C (139 F)
Core #1 50 C (121 F) 35 C (94 F) 59 C (138 F)
NVIDIA GeForce 8800 GT
Temperatures
GPU Core 79 C (174 F) 57 C (134 F) 84 C (183 F)
HDS725050KLA360
Temperatures
Assembly 34 C (93 F) 33 C (91 F) 34 C (93 F)
HDT722525DLA380
Temperatures
Assembly 32 C (89 F) 32 C (89 F) 33 C (91 F)
Hitachi HDT725025VLA380
Temperatures
Assembly 33 C (91 F) 32 C (89 F) 33 C (91 F)

#8 Broni

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Posted 30 September 2011 - 10:34 PM

Your CPU max temperature is listed at 72C, so I think you're OK in this department.

In any case, what was the last time you cleaned inside the case?

You said:

computer beeps at me

Normally that's an overheating warning.

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#9 SpiderGat

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Posted 30 September 2011 - 11:25 PM

I haven't cleaned it out in 6 months. I clean it out with canned air every 6 months. I don't think this is an overheating problem. I have tons of airflow, and these problems have not appeared in the 4 years of this computers existence. Most of these games I've been playing for a while now and it's held up fine. And it's a clear sided case and I don't see any dust inside. I have 6 fans maintaining constant air flow.

#10 Broni

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Posted 30 September 2011 - 11:28 PM

In that case I'd say video driver, or video card itself.

You never answered:

How long ago and for what reason did you update video driver?
Is this on-board video, or a dedicated video card?


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#11 SpiderGat

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Posted 01 October 2011 - 12:08 AM

I updated the card just to update because now and then nVidia release good update drivers for their card.

And it's a dedicated card.

#12 Broni

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Posted 01 October 2011 - 12:11 AM

In general drivers should be left alone.
You deal with them only when there is some problem.

Try to roll back your video driver and see if that cures the problem.

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#13 SpiderGat

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Posted 01 October 2011 - 03:52 PM

Would you please submit instructions for the roll back? I've only ever system restored a couple of times when I've fubar'd something, and I just want to do the video card.

Also I know you told me what drivers were causing the problem. But what do I do about watchdog? I don't even know which program that is for as I don't remember installing a program called watchdog unless my dad did it while I was away.

#14 Picotrek

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Posted 01 October 2011 - 04:25 PM

Looks like only 1 of 2 things. Bad Driver? If so Uninstall all Nvidia drivers, then re-install. Or 2. Bad Video Card?

#15 Broni

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Posted 01 October 2011 - 04:52 PM

But what do I do about watchdog?

That's Windows file, but video issues may be causing that file to be indicated in BSOD.

Would you please submit instructions for the roll back?

Go Start>Run, type in:
devmgmt.msc
Click OK.

Device Manager will open.
Click on a "+" sign next to "Display adapters".
Right click on your video card listed below, click "Properties" then "Driver" tab.
Click on "Roll back driver" button.

Restart computer.

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