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Internet Connection Blocked on XP Machine After Removing Virus


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#1 webdungeon

webdungeon

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Posted 30 September 2011 - 09:03 AM

I have an XP computer that the user recently downloaded a virus, appearing to be the Alureon trojan and an associated rootkit virus. It blocked all spyware/malware/anti-virus programs from running or being downloaded. I ended up using the free version of Avast AntiVirus to remove the virus. Virus is believed to have been picked up during use of reverse phone number lookup sites.

Scans using Malware Bytes & SuperAntiSpyware are coming up with no results other than a few tracking cookies.

When allowing the Network Connection icon to show in the sys tray it is showing good connection and the machine can ping internal and external IP addresses, but IE 8 and Outlook Express cannot access the connection. AVG, the main anti-virus on the computer can be run, but finishes in seconds, so obviously is not actually working.

Prior to cleaning the virus the Internet connection worked but would freeze and you would have to reboot the computer to unfreeze it. I believe this was part of the virus feature.

I have run the following fixes and reset the correct TCP/IP and DNS addresses but still no Internet.

WinsockxpFix.exe
MicrosoftFixit50199.msi

This machine is on a small LAN and the TCPIP/DNS information matches machines that are not infected.

As a last resort I have tried system restore and it will not restore prior to the virus issues.



Here is the link to the thread from the Am I Infected Forum for additional information and to see the additional scans and requested information:

http://www.bleepingcomputer.com/forums/topic420745.html


Here is the DDS Log and the other DDS and GMER log are attached:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by lreit at 7:43:22 on 2011-09-30
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2013.1400 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
svchost.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.live.com
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\documents and settings\all users\start menu\programs\startup\Windows Search.lnk.disabled
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1294869788281
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
TCP: Interfaces\{CE64DB78-D8E6-40E0-8036-CAA129D5CDED} : NameServer = 68.115.71.53,24.196.64.53
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 297168]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-12-8 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-9-17 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2011-1-15 47640]
R2 RtNdPt5x;Realtek NDIS Protocol Driver;c:\windows\system32\drivers\RtNdPt5x.sys [2010-2-13 22016]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-8-18 7390560]
S3 RTLTEAMING;Realtek Intermediate Driver for Ethernet Extended Features;c:\windows\system32\drivers\RTLTEAMING.SYS [2010-2-13 28800]
S3 RTLVLAN;Realtek VLAN Intermediate Driver;c:\windows\system32\drivers\RTLVLAN.SYS [2010-2-13 17536]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2011-09-29 19:40:13 -------- d-----w- c:\windows\setup.pss
2011-09-28 20:07:50 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-09-28 20:07:42 -------- d-----w- c:\documents and settings\lreit\application data\SUPERAntiSpyware.com
2011-09-28 13:10:05 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-27 21:18:06 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-09-27 19:29:57 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-09-27 19:29:57 -------- d-----w- c:\windows\system32\wbem\Repository
2011-09-27 16:22:13 -------- d-----w- c:\documents and settings\lreit\IECompatCache
2011-09-27 14:54:16 -------- d-----w- c:\documents and settings\lreit\application data\Malwarebytes
2011-09-27 14:53:58 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-09-27 14:53:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-09-26 18:39:01 -------- d-----w- c:\program files\AVAST Software
2011-09-26 18:39:01 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software
.
==================== Find3M ====================
.
2011-07-12 16:20:54 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-07-12 16:20:54 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-07-12 16:20:54 50536 ----a-w- c:\windows\system32\jdns_sd.dll
2011-07-12 16:20:54 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-07-06 21:32:48 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2011-07-06 21:32:36 53632 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2011-07-06 21:32:28 87424 ----a-w- c:\windows\system32\LMIinit.dll
2011-07-06 21:32:28 29568 ----a-w- c:\windows\system32\LMIport.dll
2011-07-05 15:21:57 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 7:43:48.82 ===============

Thanks in advance,
webdungeon

Attached Files



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#2 HelpBot

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Posted 05 October 2011 - 09:05 AM

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