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Computer and external drive have no power


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#1 mpetrodoc

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Posted 30 September 2011 - 08:11 AM

Last night I noticed that my HP Desktop was making beeping noises and the screen was black. My Seagate external hard drive was also powered off. I initially tried turning off the computer without luck. I then resorted to unplugging it from it power source. Both computer and hard drive were plugged in to a power strip directly adjacent to each other. Everything else on the power strip is working fine. When I tried to plug either machine in to several outlets, neither will power up at all.
Please help.

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#2 Allan

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Posted 30 September 2011 - 08:13 AM

Let's take the external drive out of the picture for a moment. If the computer will not power up when connected directly to the outlet, my first guess would be a bad power supply.

#3 mpetrodoc

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Posted 30 September 2011 - 08:35 AM

OK. But I don't think we can take the hard drive out of the equation since both machines have the same problem occurring simultaneously.
Anyway what do I do about a "bad power supply"?

#4 rotor123

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Posted 30 September 2011 - 04:20 PM

You need to get the computer working first. Unplug the external as well as the external drives USB cable. Then concentrate on getting the computer working before tackling the External.

Basic trouble shooting is start with the basics. The computer needs to be working before the external is of any use.

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#5 Allan

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Posted 30 September 2011 - 05:17 PM

You need to try a different power supply. If you don't have one laying around, purchase one from a retailer who will accept a return in the event you don't need it.




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