Posted 30 September 2011 - 04:50 AM
Hi, I'm new to the forums and this is my first post so please forgive me if I omit any information or have trouble following some of the instructions given.
I am having a problem booting into windows. Each time I receive a blue screen stating bad_pool_caller -- stop: 0x000000C2, 0x00000040, 0x0000000, 0x8000000, 0x0000000. I have tried rebooting into safe mode in every format but the computer gets hung on windows/system32/drivers/eubakup.sys a driver for EaseUs ToDo backup program I recently installed. The problem is i can't get into windows to access/uninstall/update the driver. I am able to access my hard drive using an ubuntu live cd, but none of my windows xp install disks, recovery disks or boot cds will work. I have xp pro as my primary operating system. I am not familiar with ubuntu so I can't get much to work but at least i was able to backup my important files. System information(as far as I know): 2-500gb NTSF SATA Raid configured mirror hard drives which include a 60mb dell utility partition(fat16) and a 4gb Dellrestore partition(fat32). I have seen some .dmp files in my windows directory, but i can't figure out how to open it. Any help would be appreciated and I will provide as much information as able, so please reply back with whatever else you may need and thank you for any help you can provide.