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Looks Like a Proxy Issue to Boopme


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#1 tomkay44

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Posted 30 September 2011 - 02:27 AM

Originally asked in "Am I Infected" and Boopme said it's a proxy issue and to ask here. Below is the original post although I downloaded Java 7 and Security Checks shows OK now.
Thank you,

I've got a Toshiba Satellite M115-S3094 that came with XP MCE 2005 although now System Properties tells me I'm running XP MCE 2002 SP3. I'm running Security Essentials and WinPatrol Pro resident and scan frequently with MBAM and SAS. Although I have a paid up subscription of Avast Internet Security's latest version, I'm not using it on the latest factory setting reinstall (reformatting of my hard drive for around the 30th time) and update because the sandbox thing had corrupted my sound drivers. I have CCleaner and Defraggler (replacing Windows Defragmenter) and I also run them regularly.

I've had to reinstall factory setting enough times to know that it changes from MCE 2005 to 2002 somewhere between factory settings and fully updated SP3 (think it happens in the SP3 install). As we all know XP MCE is MS illegitimate child and they don't want to support the kid. It seems to be the baby they wish they didn't make but I'm stuck with it on this laptop.

One reason I think I might be infected is because I'm getting the following two notifications from crypt in the Event Viewer:


1)Event Type: Information
Event Source: crypt32
Event Category: None
Event ID: 7
Date: 9/25/2011
Time: 10:41:10 PM
User: N/A
Computer: TOSHIBA-USER
Description:
Successful auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

2)Event Type: Information
Event Source: crypt32
Event Category: None
Event ID: 1
Date: 9/25/2011
Time: 4:12:04 PM
User: N/A
Computer: TOSHIBA-USER
Description:
Successful auto update of third-party root certificate:: Subject: <CN=GeoTrust Global CA, O=GeoTrust Inc., C=US> Sha1 thumbprint: <DE28F4A4FFE5B92FA3C503D1A349A7F9962A8212>
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

When I Google them I get pointed to the Google Redirect Virus.

I'm also getting this error from the source MPSampleSubmission:

Event Type: Error
Event Source: MPSampleSubmission
Event Category: None
Event ID: 5000
Date: 9/24/2011
Time: 5:25:06 PM
User: N/A
Computer: TOSHIBA-USER
Description:
EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 NIL, P10 NIL.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6d 00 70 00 74 00 65 00 m.p.t.e.
0008: 6c 00 65 00 6d 00 65 00 l.e.m.e.
0010: 74 00 72 00 79 00 2c 00 t.r.y.,.
0018: 20 00 38 00 30 00 32 00 .8.0.2.
0020: 34 00 34 00 30 00 32 00 4.4.0.2.
0028: 63 00 2c 00 20 00 65 00 c.,. .e.
0030: 6e 00 64 00 73 00 65 00 n.d.s.e.
0038: 61 00 72 00 63 00 68 00 a.r.c.h.
0040: 2c 00 20 00 73 00 65 00 ,. .s.e.
0048: 61 00 72 00 63 00 68 00 a.r.c.h.
0050: 2c 00 20 00 33 00 2e 00 ,. .3...
0058: 30 00 2e 00 38 00 34 00 0...8.4.
0060: 30 00 32 00 2e 00 30 00 0.2...0.
0068: 2c 00 20 00 6d 00 70 00 ,. .m.p.
0070: 73 00 69 00 67 00 64 00 s.i.g.d.
0078: 77 00 6e 00 2e 00 64 00 w.n...d.
0080: 6c 00 6c 00 2c 00 20 00 l.l.,. .
0088: 33 00 2e 00 30 00 2e 00 3...0...
0090: 38 00 34 00 30 00 32 00 8.4.0.2.
0098: 2e 00 30 00 2c 00 20 00 ..0.,. .
00a0: 6d 00 69 00 63 00 72 00 m.i.c.r.
00a8: 6f 00 73 00 6f 00 66 00 o.s.o.f.
00b0: 74 00 20 00 73 00 65 00 t. .s.e.
00b8: 63 00 75 00 72 00 69 00 c.u.r.i.
00c0: 74 00 79 00 20 00 65 00 t.y. .e.
00c8: 73 00 73 00 65 00 6e 00 s.s.e.n.
00d0: 74 00 69 00 61 00 6c 00 t.i.a.l.
00d8: 73 00 20 00 28 00 65 00 s. .(.e.
00e0: 64 00 62 00 34 00 66 00 d.b.4.f.
00e8: 61 00 32 00 33 00 2d 00 a.2.3.-.
00f0: 35 00 33 00 62 00 38 00 5.3.b.8.
00f8: 2d 00 34 00 61 00 66 00 -.4.a.f.
0100: 61 00 2d 00 38 00 63 00 a.-.8.c.
0108: 35 00 64 00 2d 00 39 00 5.d.-.9.
0110: 39 00 37 00 35 00 32 00 9.7.5.2.
0118: 63 00 63 00 61 00 37 00 c.c.a.7.
0120: 30 00 39 00 34 00 29 00 0.9.4.).
0128: 2c 00 20 00 4e 00 49 00 ,. .N.I.
0130: 4c 00 2c 00 20 00 4e 00 L.,. .N.
0138: 49 00 4c 00 20 00 4e 00 I.L. .N.
0140: 49 00 4c 00 0d 00 0a 00 I.L.....

Also, this it part of the notification when I run a disk check:

Cleaning up 18 unused index entries from index $SII of file 0x9.
Cleaning up 18 unused index entries from index $SDH of file 0x9.
Cleaning up 18 unused security descriptors.

(The rest of the disk check looks all right.)
No matter what I do to uninstall Java and reinstall Java, Security Check will tell me it's out of date even though it displays the latest version number and Java seems to act just fine (I guess.). Please see Security Check Report below.

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
ESET Online Scanner v3
Microsoft Security Essentials
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
CCleaner
Javaô 6 Update 27
Out of date Java installed!
Adobe Flash Player
Adobe Reader X (10.1.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
WinPatrol winpatrol.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
BillP Studios WinPatrol winpatrol.exe
``````````End of Log````````````

The Windows Task Manager allways shows that the "Base Pri" for csrss.exe and Winlogon.exe is high with gobs of handles and objects listed
.

The reason I think I'm getting infected and having to do all these reformats of my HD is because my InterVideo ģ WinDVD Creator for Toshiba Version 2.0B014.400C33-NEN02 and WinDVD version 5 for Toshiba is not up to date and I can't get it updated.

Secunia PSI reports the packages as being at their end of life. It can't find patches for them. When I uninstall them to remedy the vulnerability of my system I lose my DVD decoders so I have to reinstall from the factory disk.

WinDVD is owner by Corel now. They won't provide updates for more than two version back so when I reinstall factory settings I'm more than two behind. If I uninstall I lose my DVD decoders. I've tried writing (emailing) them but you can't get though without a serial number. I guess they didn't have serial numbers till Corel bought them so I can't even send an email to Corel support. Help!

Please help me 1) check my system for viruses/vulnerabilities and 2) give me help on my WinDVD/Corel update situation.


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#2 noknojon

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Posted 30 September 2011 - 03:43 AM

Hi -

These may have been done by Boopme , but just checking.

First basic check is, open Internet Explorer, Click on Tools at the top (if you do not see this press the ALT key) > Next >

Click Internet options at the bottom of the dropdown list > Connections > LAN Settings , and make sure the only box ticked is the top one (Automatically detect settings).

Click OK > OK and exit from there -

Delete CCleaner and install ATF Cleaner (by Atribune), more suitable for XP, and also TFC Cleaner (Fully cleans / removes Temp files) - Just Google these 2 items.

More items are available, but these are just the first few -

Regards -

#3 hamluis

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Posted 30 September 2011 - 07:29 AM

Hi :).

See http://support.microsoft.com/kb/836941#advmethodB , I would run the Fixit tool.

http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/my-computer-freezes-found-mpsamplesubmission-error/f8aa25cc-4e1c-4417-ba1e-b17d983c594d

Problem seems to revolve around Forefront Endpoint Protection failing to update properly. Do you have this installed? If so, are you using a trial version?

http://technet.microsoft.com/en-us/library/ff823900.aspx

General suggestion when having any problem with a particular application...uninstall/reinstall and then update.

Louis

#4 tomkay44

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Posted 30 September 2011 - 08:21 AM

Thank for helping Forum Addict.

Regarding your first reply, Boopme did not have me check my LAN settings. There were no boxes check and now is set to auto detect.

I uninstalled Ccleaner and deleted the directory it backs the registry entries up to. I did a good search or the system and made sure all of Ccleaner was gone.

I already had a fresh download of ATF and was running it after I'd run Ccleaner. ATF would always find something than Ccleaner didn't.

I downloaded TFC.exe to my desktop from GeeksToGo. I ran ATF first then TFC (Both exe(s) are on my desktop. Is that OK?). TFC found 4 MB that ATF didn't but it did not reboot. I though it was suppose to reboot. I ran it again and it found nothing.

Iíll create a backup, run the Fixit tool I see you recommended in your second reply, and report back to you.

Thank you for your help Forum Addict.

#5 tomkay44

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Posted 30 September 2011 - 09:10 AM

I ran the Fixit and here are the results.


Windows Update Publisher details

Issues found
Windows Update components must be repairedWindows Update components must be repaired
One or more Windows Update components are configured incorrectly Fixed
Repair Windows Update components Succeeded

Issues checked
Default Windows Update data locations have changedDefault Windows Update data locations have changed
The location where Windows Update stores data has changed and must be repaired Checked

Issues found Detection details

6 Windows Update components must be repaired Fixed

One or more Windows Update components are configured incorrectly
Repair Windows Update components Succeeded

Repairing Windows Update components frequently resolves common Windows Update errors


Issues checked Detection details

6 Default Windows Update data locations have changed Checked

The location where Windows Update stores data has changed and must be repaired
Repair default Windows Update locations Not Run

Change Windows Update locations to Windows default settings


Detection details

Collection information
Computer Name: TOSHIBA-USER
Windows Version: 5.1
Architecture: x86
Time: 9/30/2011 8:39:48 AM

Publisher details

Windows Update
Resolve problems that prevent you from updating Windows.
Package Version: 4.0.2.20110411
Publisher: Microsoft Corporation

When fix it asked if I resolved the issue I check "Didn't Know" and wrote "I'll have to reboot and run it a little bit to see if the errors come up in the Event Viewer. All also see if processes are still running "high" in the Task Manager."

I looked in Add\Remove, Services and in the Programs folder and couul to find anything called Forefront Endpoint Protection so I don't guess I have it installed.


Should I install that "Explore additional solutions Automatically diagnose and fix common problems with Windows Update" thing at the link below?

http://fixitcenter.support.microsoft.com/Portal/fixit/details/60bb3eee-c5fb-4233-b5fe-f8e36c1f78d9?pid=76487-OEM-0011903-00817&sid=215cec3e-5e9d-4d18-b033-4270d135752e

Should I install Forefront Endpoint Protection. Is it a good thing? I'll check for further instructions from you after work.

THANK YOU FORUM ADICT!


#6 hamluis

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Posted 30 September 2011 - 09:50 AM

I would not install anything to do with Forefront, myself. I don't see the need and it appears to me that a regular AV program does the job.

As for Fixit...I see no danger in using any tool which MS has created...to resolve system issues where Windows is employed. I personally think that more users ought to become aware of...and use...this tool when they develop system problems involving Windows installations. I've not used it myself (because I really don't normally have system issues that I cannot resolve) but I have run it on a trial basis with no negative results.

Louis

#7 tomkay44

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Posted 30 September 2011 - 11:56 PM

I do not recall installing Forefront. I'm less then three month since my last hard disk re-format/factory settings reinstall. Would it have been a non-high priority update in Windows update? I might not have learned my lesson and tried it form there three months ago.

Remember, this thing stated with XP MCE 2005 although now System Properties tells me I'm running XP MCE 2002 SP3 (Please see paragraph 2 and 3 of my original post of this topic. MCE for XP a strange beast. It had a lot of cool looking games I never had time to play that I uninstalled and deleted. There was Wild Tangent and FrontPage (what ever those were). Does it look like it's installed from what you have seen?

I'm going to run the rest of that Fixit and report back to you. Please let me know if TFC and AFC should be run from my desktop or do I make a folder fro them in Program Files.

I did get rid of Ccleaner like you said I should. Does TFC clean your prefetch and temporary internet files?

What do you think of Defraggler?Thank you!

#8 hamluis

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Posted 01 October 2011 - 06:13 AM

<<Please let me know if TFC and AFC should be run from my desktop or do I make a folder fro them in Program Files. I did get rid of Ccleaner like you said I should. Does TFC clean your prefetch and temporary internet files? What do you think of Defraggler?>>

I've never found a reason or desire...to use any of the programs mentioned. I find that the Windows techniques for ridding the system of temporary files/cleaning...work just fine for me and are probably overemphasized by many users.

My basic policy with Windows is...not to worry about obviously insignificant aspects of my system which are creating no problems for me. If a problem develops, I address it. The only things I find to be routine necessitiesa are...chkdsk /r and defragging, with an occasional dump of the IE cache.

Louis

#9 tomkay44

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Posted 02 October 2011 - 06:31 AM

I'm confused. Both you and Noknojon have Forum Addict for your profile title with a picture of a big "N".

He responded to this post first and said <<<Delete CCleaner and install ATF Cleaner (by Atribune), more suitable for XP, and also TFC Cleaner (Fully cleans / removes Temp files) - Just Google these 2 items.>>>

What's up with that?

Anyway, I uninstalled Defraggler and rebooted. Then I ran chkdsk /f (not from the command prompt. I chose both options from Error Checking in the Properties of my hard disk in Windows Explorer.). Here is the report for Winlogon in the Event Viewer:


Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 10/1/2011
Time: 9:12:25 AM
User: N/A
Computer: TOSHIBA-USER
Description:
Checking file system on C:
The type of the file system is NTFS.
Volume label is SQ004207P01.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up 46 unused index entries from index $SII of file 0x9.
Cleaning up 46 unused index entries from index $SDH of file 0x9.
Cleaning up 46 unused security descriptors.

CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

77834893 KB total disk space.
14582476 KB in 49946 files.
16428 KB in 5312 indexes.
0 KB in bad sectors.
147689 KB in use by the system.
65536 KB occupied by the log file.
63088300 KB available on disk.

4096 bytes in each allocation unit.
19458723 total allocation units on disk.
15772075 allocation units available on disk.

Internal Info:
00 1d 01 00 e6 d7 00 00 6a 21 01 00 00 00 00 00 ........j!......
cb 02 00 00 03 00 00 00 9c 06 00 00 00 00 00 00 ................
d0 c6 d7 04 00 00 00 00 b4 29 d2 1d 00 00 00 00 .........)......
b8 4e 03 0f 00 00 00 00 fa 01 74 f2 01 00 00 00 .N........t.....
c4 c8 e2 f3 05 00 00 00 30 aa 20 20 08 00 00 00 ........0. ....
99 9e 36 00 00 00 00 00 88 38 07 00 1a c3 00 00 ..6......8......
00 00 00 00 00 30 0b 7a 03 00 00 00 c0 14 00 00 .....0.z........

Windows has finished checking your disk.
Please wait while your computer restarts.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


So I shouldn't be concerned with:

Cleaning up 46 unused index entries from index $SII of file 0x9.
Cleaning up 46 unused index entries from index $SDH of file 0x9.
Cleaning up 46 unused security descriptors.


Then I defragged even though it said I didn't need to when I ran the analysis (like it always does) and ran chkdsk again. Instead of 46 it only found 2 this time. See below:

Cleaning up minor inconsistencies on the drive.
Cleaning up 2 unused index entries from index $SII of file 0x9.
Cleaning up 2 unused index entries from index $SDH of file 0x9.
Cleaning up 2 unused security descriptors.


Please comment on the above stuff if you would.

Also, you wrote:
<<<The only things I find to be routine necessitiesa are...chkdsk /r and defragging, with an occasional dump of the IE cache>>??????
What about mall and adware? What kind of antivirus are you running? What are you doing that the rest of us folks on the www aren't. You need to write a very expensive book and go on a lecture tour of something. I can't believe you're even talking to me. Thank you!

Please keep in mind, XP MCE is a strange beast that acts as its own server (or something like that). MS stopped supporting (even with SP3) a good while back.

If we could all just let Windows do its own thing and keep all that preloaded stuff that comes on our laptops without problems by just routinely running "chkdsk /r and defragging, with an occasional dump of the IE cache" there would be no need for sites like this.

All sarcasm aside Luis, people like you and sites like this are extremely necessary. Thank you so very much for what you do. I really appreciate you. Iím serious.


#10 noknojon

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Posted 02 October 2011 - 07:46 AM

Does TFC clean your prefetch and temporary internet files? What do you think of Defraggler?

TFC by OldTimer will delete Temp Files, and then requires a reboot after it has done the job.
In XP the Windows Defrag is almost the same as Defraggler, so both are not needed on the system if Windows Defrag works OK.

Also included in Accessories > System Tools is Disk Cleanup, you can also run this weekly to help clean unwanted items.

CCleaner has a Registry Cleaner as part of its program and we do not like these programs -

You list Forefront Endpoint Protection (old A/virus) and Wild Tangent (Games site) -
I would go Start > Search and use the Search Assistant (little dog) and enter each item one at a time under Files and Folders, then delete each item related to these.
EXTRA - I use the red N as my Avatar (signature) to help me find my posts (and just because I can :wink: ) -



#11 hamluis

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Posted 02 October 2011 - 11:06 AM

Just for the record...

<<I'm confused. Both you and Noknojon have Forum Addict for your profile title with a picture of a big "N".

He responded to this post first and said <<<Delete CCleaner and install ATF Cleaner (by Atribune), more suitable for XP, and also TFC Cleaner (Fully cleans / removes Temp files) - Just Google these 2 items.>>>

What's up with that?>>

Noknojon is a member in good standing...I am a BC Staff member.

His comments are his own, as are mine.

Forum Addict is merely an indication that a member has made a number of posts at this website. It is automatically appended to a member's status after a certain number of posts...hopefully, constructive posts which have proven to be of some value to other members.

Louis

#12 tomkay44

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Posted 02 October 2011 - 02:57 PM

<<Noknojon is a member in good standing...I am a BC Staff member.

Thanks guys for clearing that up for me. Please excuse my lack of clues and swiftness.

<<You list Forefront Endpoint Protection (old A/virus) and Wild Tangent (Games site)

Actually Louis had brought it up. He must have seen something in one of my post that indicates to him that it is on my system. I did a search of my hard disk and no results. To my knowledge I've never installed it. Itís not in services or anywhere else I can think to look in.

Wild Tangent and Front Page were preloaded on this laptop from the factory but I've removed them long ago.

Louis, what is making you think I have Forefront on this thing and how do I get it off?

Also, please look at what showed up in the Event Viewer under System. Again, to my knowledge the only two things I'm running resident are Security Essentials and WinPatrol Pro (paid for version).


Event Type: Information
Event Source: Microsoft Antimalware
Event Category: None
Event ID: 1013
Date: 10/2/2011
Time: 1:22:37 PM
User: N/A
Computer: TOSHIBA-USER
Description:
Microsoft Antimalware has removed history of malware and other potentially unwanted software.
Time: 9/2/2011 1:22:36 PM
User: NT AUTHORITY\SYSTEM

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Thanks to both of you for your help guidance.

#13 hamluis

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Posted 02 October 2011 - 03:32 PM

My error, I didn't look deeply enough. In your case, it's not Forefront, but MSE that reflects the error. The source document I looked at referenced Endpoint but your error indicates MSE which failed to update properly.

<<EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 NIL, P10 NIL.>>

Uninstall/reinstall would be my suggestion.

Sorry for the confusion.

Louis

#14 noknojon

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Posted 02 October 2011 - 06:31 PM

Remember, this thing stated with XP MCE 2005 although now System Properties tells me I'm running XP MCE 2002 SP3

Hi again -

I hope the post from hamluis cleared a few things up about 'Forum Helpers' being just interested helpers or BC staff members.

Next I have left 2 links below that show how XP MCE 2005 can show as XP 2002 SP3, and how to go deeper to reveal your edition.

http://blog.jasontsang.ca/2006/10/what-version-of-media-center-do-you.html
http://support.microsoft.com/default.aspx?scid=kb;en-us;837707

Hope this sheds some light on your version of Windows -

Regards -

#15 tomkay44

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Posted 03 October 2011 - 11:00 PM

Is there any special way to uninstall Security Essentials (SE) to make sure I got it all? I was going to:

To Uninstall SE:

-Turn my laptop's WI-FI switch off.
-Disable resident protection for SE.
-Check "Show hidden files and folders" in folder options.
-Uncheck "Hide extensions for known file types" in folder options.
-Uninstall for "Add/Remove Programs" in the Control Panel and reboot.

To Install SE:

-Boot in Safe Mode with Networking.
-Download the SE setup file and save it to my desktop.
-Reboot, turn the WI-FI switch on and double click the SE Setup file once I have an internet connection.

BUT! I'm not doing any of this until you guys say "That sounds good.'", or "No you knuckle head! Do this...".

Thanks for helping. I'll be standing by.





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