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Working Dell Key Board Won't Work


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#1 Jove

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Posted 29 September 2011 - 08:23 PM

I recently Started up a DELL Desktop and the Key Board would not work,

I plugged in another key board, (the one I am typing from now, It would not work either.

Everything else seems to work Monitor Mouse, etc.

What is the first thing I can to do to fix this ?

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#2 killerx525

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Posted 30 September 2011 - 04:07 AM

Have you tried the keyboard on another computer?

>Michael 
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#3 Jove

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Posted 30 September 2011 - 07:33 AM

Yes I have tried that a working Dell Key Board also does not work there !

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#4 killerx525

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Posted 30 September 2011 - 07:50 AM

Is there any lights on the keyboard like when press caps lock there is should light indicating it to be on?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 Jove

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Posted 30 September 2011 - 07:53 AM

No There is not but pls remember no lights on the board that works either.

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#6 killerx525

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Posted 30 September 2011 - 07:54 AM

Is this USB or PS/2?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#7 Jove

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Posted 30 September 2011 - 07:59 AM

Would you mind helping me out on that one ?

Please give me a clue.

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#8 Jove

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Posted 30 September 2011 - 08:00 AM

If you talking about how it is plugged in jack is round and color code is purple, . also plugs into the upper rear under plug.

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#9 killerx525

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Posted 30 September 2011 - 08:02 AM

Which connection does it use?

Posted Image OR Posted Image

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#10 Jove

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Posted 30 September 2011 - 08:05 AM

yes as per, . . the upper round

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#11 rotor123

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Posted 30 September 2011 - 05:25 PM

I believe I would try a USB keyboard on that computer. Windows should show the new found hardware wizard when plugged in.

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#12 Jove

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Posted 30 September 2011 - 06:12 PM

I see but it worked before etc., . .
if I do that than it will need an adapter jack, where will I plug that in ?

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#13 rotor123

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Posted 01 October 2011 - 09:18 AM

If you are asking me? Then you plug a USB keyboard or USB mouse into a USB port. No adapters needed.

The other thing to do is when you turn on the computer test the keyboard then as that will help pin down to hardware or software.

Old dells you need to hit the Del key for bios. Newer Dells Press the F2 key and see if you can go into the bios setup. If you can try the arrow keys to move around on the pages. If that works then it is a software problem.

You need to do that while the Dell logo is on the screen before it starts loading windows when it says press F2 ( or Del) for setup.

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#14 rotor123

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Posted 01 October 2011 - 09:20 AM

I see but it worked before etc., . .
if I do that than it will need an adapter jack, where will I plug that in ?


Hate to say it but worked before means nothing. Simple analogy. You turn on a light that worked yesterday now it doesn't. Bad Bulb, Bad switch, bad socket, loose bulb, No Power or blown circuit breaker.

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#15 Jove

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Posted 01 October 2011 - 09:30 AM

Yes your right about that !

But it is a round type Jack not a flat marrow USB,

so your saying if I get to the Bios and I can move arrows then it is a software problem, . .

however, If I recall it won't take the key board to do that, so if you are not mistaken,
then what kind of software problem are you referring to, . . .
also if it were a hardware problem, what would that be more than a new key board, which I am believing is not really the problem since a good keyboard does not work either.

The cursor or pointer works when I am open to Windows XP desk top.

Edited by Jove, 01 October 2011 - 09:32 AM.

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vrwqzc.gif
Success is a result, not a goal. . . . Flaubert





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