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"No Audio Device" in XP, computer idiot needs help


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#1 ratb

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Posted 29 September 2011 - 10:19 AM

Windows XP
Home Edition
Version 2002
Service Pack 3
Dell computer
Inter®
Pentium® 4 CPU 2.80GHz
2.79GHz, 512 MB of RAM

Sound quit working, don't know if it's the driver, sound card or what, don't know what kind of sound card I've got

start - control panel - sound and audio device properties - hardware tab - besides my 2 disk drives it lists: Unimodem half-duplex audio device, audio codex, legacy audio drivers, media control devices, legacy video capture devices, video codex

When I go through the troubleshooting steps I get to the part about checking my volume setting and get "there are no active mixer devices available"

Thank you for any help.

Richard Hanks

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#2 Allan

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Posted 29 September 2011 - 10:22 AM

1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?
2) Open device manager. Any yellow or red symbols? If so, with which devices are they associated?

#3 Eyesee

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Posted 29 September 2011 - 11:41 AM

You probably need to just reinstall the sound drivers.

What is the model number of the Dell system?
Laptop or tower?
In the beginning there was the command line.

#4 ratb

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Posted 29 September 2011 - 12:40 PM

Device manager - yellow question mark next to "other" underneath yellow question mark next to "multimedia audio controller"

It's a tower - deminsion 3000 (2004)

Thanks fellas.

#5 Allan

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Posted 29 September 2011 - 01:46 PM

Go to the Dell Support site, enter your service tag number, and download and install the drivers for you sound card.

#6 Eyesee

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Posted 29 September 2011 - 03:12 PM

Try these
In the beginning there was the command line.

#7 ratb

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Posted 29 September 2011 - 09:41 PM

Thanks for the help guys, I went to the dell support site and downloaded all 14 files recommended for my computer. Still no audio and "no audio device" under sound management. Must be something I'm not doing.

#8 Allan

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Posted 30 September 2011 - 06:55 AM

After downloading them, did you install them?

#9 Eyesee

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Posted 30 September 2011 - 02:22 PM

From the link that I gave you above there is only one item under audio.
Thats the one you want. Download it & install it.
In the beginning there was the command line.




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