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External HD Cannot Format


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10 replies to this topic

#1 LaCritique

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Posted 28 September 2011 - 02:30 PM

Running Windows 7. I have a seagate 1tb external drive. Before problems I had two partitions; one NFTS, one fat32.

Couple of weeks ago it started making a clicking noise whilst copying over files from my computer.

Other day it kept intermittently giving me an error message when transferring files over about an IO write/copy error or somesuch.

I cut and pasted my files onto my laptop and tried to do a format to clear it all up.

It has become unusable now, came up with an error about not being able to complete a format. Still showed as a device when plugged in.

Other night I ran the seagate discwizard to try format but it always gets to the same point and brings up an error about

It shows up in the seagate wizard as a new blank drive that needs formatting, but can never finish the format.

Any ideas on other steps I can try? Perhaps a good formatting tool or whether I should just give up on it? Quite annoying as its a handy drive and it still has function to it but appears to be corrupted.

Cheers.

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#2 Allan

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Posted 28 September 2011 - 02:39 PM

The drive is dead. Replace it.

#3 LaCritique

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Posted 28 September 2011 - 03:08 PM

Balls, only had it around a year too.

Any suggestions on brands? I thought seagate were alright too.

#4 jhayz

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Posted 29 September 2011 - 07:53 PM

Couple of weeks ago it started making a clicking noise whilst copying over files from my computer.

The first impression of clicking noise is a bad sign, another clicking noise could also be that USB ports not able to power up the drive itself(usually flickering light with clicking sound). Try using error checking tools from your windows system. Right-click drive Properties/Tools then use Check disk options. If you use a standard, single usb cable on the drive, try those dual usb data cable.

Tekken
 


#5 Allan

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Posted 30 September 2011 - 06:59 AM

There's nothing to check. The drive is dead.

Seagate IS a good brand. Seagate, WD, any brand name that is familiar to you. The thing with hd's is that they can last for many, many years or die in 6 months. Doesn't matter who makes them, sometimes you simply get a bad drive. And when it comes to external drives, much depends on how you use and handle them. They really aren't intended to be powered on and off every day with the system, and they need to be handled with care.

#6 LaCritique

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Posted 30 September 2011 - 01:38 PM

It runs from a plug so I don't think the power is an issue. I'll try the error checking but expect its failed.

Well it was very light use to be honest, I would only use it maybe twice a month to transfer files over to my ps3 and also kept a total backup which I updated maybe every four months. Just a bit let down.

Think I'm going to get a smaller compact external portable hard drive which is less cumbersome and not as costly to replace with lower capacity.

#7 rotor123

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Posted 30 September 2011 - 05:30 PM

Check the Seagate website @ http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Test_with_SeaTools_and_Submit_Return&vgnextoid=0df7edc52f0fc010VgnVCM100000dd04090aRCRD for rma page or

http://support.seagate.com/customer/en-us/warranty_validation.jsp?form=0 for warranty validation.

Good Luck

Edited by rotor123, 30 September 2011 - 05:31 PM.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

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#8 LaCritique

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Posted 02 October 2011 - 11:25 AM

Hi ran the tool and the drive failed the tests.

Warrenty form doesn't seem to work. 'Unknown
Warranty could not be determined'

Thanks for trying though.

#9 rotor123

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Posted 03 October 2011 - 09:42 AM

Hi ran the tool and the drive failed the tests.

Warrenty form doesn't seem to work. 'Unknown
Warranty could not be determined'

Thanks for trying though.


Sounds like time to get on the phone to Seagate Tech support.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

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#10 hamluis

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Posted 03 October 2011 - 01:52 PM

Considering the current price of 1TB internal drives...and the cost of shipping involved in warranty returns...and the need for a replacement drive...I would just buy an interal drive, unless there's some special reason for uting an external.

Louis

#11 s1lents0ul

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Posted 03 October 2011 - 04:31 PM

my drive made ticking noise, its dead. just get a new drive.
==]--s1lents0ul-->




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