My mother in law has enlisted my help with her PC. She has Windows ME. all of a sudden, her d drive (cd rom) and e drive ( cdrw) are gone. when I look under my computer , it only shows the C drive, and the floppy. I was like , Ok, I'll pop in the old restore disk and re load the cd rom, etc... silly me.. if the cd rom isnt there, I cannot stick a disk in there. altho I went ahead and gave it a shot anyways.. the lil green light blinks a bit, but its not spinning the disk or anything. no rescue disks ever made so no floppys.
Any help.... suggestions... Ideas???
I havent gotten into to far yet as to try and fix and such, so im starting at bare bones... I did however try the system restore.. her last restore point is May 2005 when she had a horrible crash and it was repaired.. It wouldnt let me go and use that restore point.
shes using zone alarm free, and avg free. she has Spybot on there as well. all updated. I did however notice her Windows needs at least 23 updates, so She has not been keeping her windows updated.
any help out there?
Thanks In Advance.