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Task Manager Puzzle!


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12 replies to this topic

#1 MaxRev

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Posted 28 September 2011 - 10:34 AM

After removing some malware (Alureon), my XP computer started to become extremely slow at connecting to the internet. After it starts up (All icons appear on the desktop), it takes 2-4 minutes after that for the Internet connection to become available. Also memory seems to be depleted (videos load slowly, mouse's right click menu unavailable, unable to open new browser windows...etc).

Checking in the Task Manager > Process reveals the existence of three instances of the file iexplore.exe running simultaneously and consuming a large amount of memory/virtual memory. Is that normal? What to do about it?

Thanks for the help.

Edited by MaxRev, 28 September 2011 - 10:41 AM.


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#2 Broni

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Posted 28 September 2011 - 10:49 AM

Checking in the Task Manager > Process reveals the existence of three instances of the file iexplore.exe running simultaneously and consuming a large amount of memory/virtual memory. Is that normal? What to do about it?

Is it with IE open, or closed?

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#3 MaxRev

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Posted 28 September 2011 - 11:18 AM

Thanks for responding. Here's what's happening:

1) If no IE is open, then I see the following: 2 instances of iexplorer.exe and 1 instance of explorer.exe

...and that increases by one instance of iexplorer.exe with each additional instance of Internet Explorer opened.

Any explanation?!

#4 Broni

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Posted 28 September 2011 - 11:49 AM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

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  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#5 MaxRev

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Posted 04 October 2011 - 06:59 AM

I think I made a mistake when I posted these results by clicking the "Report" button a few days ago. So, here I'm posting the 4 reports again:

Note: The Malwarebytes scan results continues to show the same Registry infections again and again - despite repeatedly removing them! Each time, when removal requested, the message comes back:"Some of the items could not be removed. Restart the computer to complete the removal". But when I do that, and scan again, they still show up again,...and the same game is repeated again!

1) Checkup:

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 2
Out of date service pack!!
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Microsoft Security Essentials
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
HijackThis 2.0.2
Java™ 6 Update 21
Out of date Java installed!
Adobe Flash Player 10.1.53.64
Adobe Reader 9.4.6
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````[/


2) MiniToolBox:

MiniToolBox by Farbar
Ran by Owner (administrator) on 02-10-2011 at 08:34:28
Microsoft Windows XP Service Pack 2 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
Hosts file not detected in the default directory
========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=static addr=192.168.0.5 mask=255.255.255.0
set address name="Local Area Connection" gateway=192.168.0.1 gwmetric=0
set dns name="Local Area Connection" source=static addr=68.94.156.1 register=PRIMARY
add dns name="Local Area Connection" addr=151.164.8.201 index=2
set wins name="Local Area Connection" source=static addr=none


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : your-c5e3b457c6 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 802.11g PCI Turbo Wireless Adapter Physical Address. . . . . . . . . : 00-1D-92-1C-77-FC Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.27.148 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC Physical Address. . . . . . . . . : 00-19-D1-AF-CA-16 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.0.5 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 68.94.156.1 151.164.8.201 Server: dnsr1.sbcglobal.net
Address: 68.94.156.1

Name: google.com
Addresses: 74.125.73.103, 74.125.73.104, 74.125.73.99, 74.125.73.105
74.125.73.147, 74.125.73.106

Pinging google.com [74.125.73.103] with 32 bytes of data: Reply from 74.125.73.103: bytes=32 time=57ms TTL=52 Reply from 74.125.73.103: bytes=32 time=56ms TTL=52 Ping statistics for 74.125.73.103: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 56ms, Maximum = 57ms, Average = 56ms Server: dnsr1.sbcglobal.net
Address: 68.94.156.1

Name: yahoo.com
Addresses: 98.139.180.149, 209.191.122.70, 67.195.160.76, 72.30.2.43
98.137.149.56

Pinging yahoo.com [209.191.122.70] with 32 bytes of data: Reply from 209.191.122.70: bytes=32 time=47ms TTL=56 Reply from 209.191.122.70: bytes=32 time=49ms TTL=56 Ping statistics for 209.191.122.70: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 47ms, Maximum = 49ms, Average = 48ms Pinging 127.0.0.1 with 32 bytes of data: Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Reply from 127.0.0.1: bytes=32 time<1ms TTL=128 Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms ===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1d 92 1c 77 fc ...... 802.11g PCI Turbo Wireless Adapter - Packet Scheduler Miniport
0x3 ...00 19 d1 af ca 16 ...... Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.5 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 169.254.27.148 169.254.27.148 25
169.254.27.148 255.255.255.255 127.0.0.1 127.0.0.1 25
169.254.255.255 255.255.255.255 169.254.27.148 169.254.27.148 25
192.168.0.0 255.255.255.0 192.168.0.5 192.168.0.5 20
192.168.0.5 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.0.255 255.255.255.255 192.168.0.5 192.168.0.5 20
224.0.0.0 240.0.0.0 169.254.27.148 169.254.27.148 25
224.0.0.0 240.0.0.0 192.168.0.5 192.168.0.5 20
255.255.255.255 255.255.255.255 169.254.27.148 169.254.27.148 1
255.255.255.255 255.255.255.255 192.168.0.5 192.168.0.5 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/02/2011 08:01:37 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070002, P2 beginsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (10/02/2011 07:56:37 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070002, P2 beginsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (10/01/2011 10:44:26 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070002, P2 beginsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (10/01/2011 08:01:36 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070002, P2 beginsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (10/01/2011 07:56:37 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070002, P2 beginsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (09/29/2011 09:47:56 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070002, P2 beginsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (09/28/2011 09:52:57 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070002, P2 beginsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (09/27/2011 07:37:31 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18372, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (09/27/2011 06:52:29 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070002, P2 beginsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (09/27/2011 06:47:29 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070002, P2 beginsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.


System errors:
=============
Error: (10/02/2011 08:01:37 AM) (Source: Service Control Manager) (User: )
Description: The Automatic Updates service failed to start due to the following error:
%%2

Error: (10/02/2011 08:01:37 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.113.570.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (10/02/2011 08:01:37 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%wuauserv" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (10/02/2011 07:56:37 AM) (Source: Service Control Manager) (User: )
Description: The Automatic Updates service failed to start due to the following error:
%%2

Error: (10/02/2011 07:56:37 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.113.570.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (10/02/2011 07:56:37 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%wuauserv" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (10/01/2011 10:44:26 PM) (Source: Service Control Manager) (User: )
Description: The Automatic Updates service failed to start due to the following error:
%%2

Error: (10/01/2011 10:44:26 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.113.570.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (10/01/2011 10:44:26 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%wuauserv" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (10/01/2011 07:29:59 PM) (Source: SideBySide) (User: )
Description: Generate Activation Context failed for C:\Program Files\Real\RealPlayer\plugins\rmxrend.dll.
Reference error message: The operation completed successfully.
.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

1AVStreamer version 1.9.3.00 (Version: 1.9.3.00)
2007 Microsoft Office system (Version: 12.0.4518.1014)
32 Bit HP CIO Components Installer (Version: 1.0.0)
4500_Help (Version: 1.00.0000)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Flash Player 10 Plugin (Version: 10.1.53.64)
Adobe Reader 9.4.6 (Version: 9.4.6)
Atomic Email Hunter 4.75 (Version: 4.75)
Atomic Mail Verifier 5.30 (Version: 5.30)
AutoHotkey 1.0.48.05 (Version: 1.0.48.05)
BESTDirect 8 (Version: 1.0.482)
BPD_HPSU (Version: 1.00.0000)
bpd_scan (Version: 3.00.0000)
BPDSoftware (Version: 50.0.165.000)
BPDSoftware_Ini (Version: 1.00.0000)
BufferChm (Version: 100.0.170.000)
CustomerResearchQFolder (Version: 1.00.0000)
CyberPower PowerPanel Personal Edition (Version: 1.0.2)
Decks v1.20
Destination Component (Version: 100.0.0.0)
DeviceDiscovery (Version: 100.0.190.000)
Digital Ear (Version: 4)
DocMgr (Version: 100.0.201.000)
DocProc (Version: 10.0.0.0)
DocProcQFolder (Version: 1.00.0000)
Doxillion Document Converter
Easy Karaoke Player version 3.33
Easy Songwriter (Version 1.2) (Version: 1.2.0.0)
Email Marketing Professional 2011 (Free Version) (Version: 2.2)
Emex 3 (Version: 3.1.7234)
eSupportQFolder (Version: 1.00.0000)
Fax (Version: 100.0.187.000)
Free Mp3 Wma Converter V 1.91 (Version: 1.91.0.0)
Google Talk Plugin (Version: 2.3.2.0)
GPBaseService (Version: 100.0.187.000)
H&R Block Deluxe + Efile + State 2009 (Version: 09.04.7101)
HiJackThis (Version: 1.0.0)
HijackThis 2.0.2 (Version: 2.0.2)
HP Customer Participation Program 10.0 (Version: 10.0)
hp deskjet 3320 series (Remove only)
HP Document Manager 1.0 (Version: 1.0)
HP Imaging Device Functions 10.0 (Version: 10.0)
hp instant support (Version: 4.03.03)
HP Officejet J4500 Series (Version: 1.0)
HP Photosmart Essential 2.5 (Version: 1.02.0000)
HP Photosmart Essential 2.5 (Version: 2.5)
HP Smart Web Printing (Version: 3.5)
HP Solution Center 10.0 (Version: 10.0)
HP Update (Version: 4.000.007.003)
HPProductAssistant (Version: 100.0.170.000)
HPSSupply (Version: 100.0.170.000)
Intel® Graphics Media Accelerator Driver
J4500 (Version: 50.0.165.000)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 21 (Version: 6.0.210)
KaraFun Player 1.20.67-beta
KaraFun Studio 1.20.75-beta
Karaoke CD+G Creator
Karaoke Island's MP3 karaoke Player
Lightscreen
LightScribe 1.4.97.1 (Version: 1.4.97.1)
Livestream Procaster (Version: 20.2.0)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
MarketResearch (Version: 100.0.170.000)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Image Composer 1.5
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office FrontPage 2003 (Version: 11.0.5614.0)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Professional Hybrid 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60129.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Windows Journal Viewer (Version: 1.5.2315.3)
MP3 Audio Recorder (Version: )
MSN
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
Music Editor Free
Music MasterWorks v3.94
NCH Toolbox
Nero Suite
NinjaTrader 6.5 (Version: 6.5.1015)
Noderator (Version: 2.1.0.24)
OCR Software by I.R.I.S. 10.0 (Version: 10.0)
PCI Audio Driver
PFPortChecker 1.0.39 (Version: 1.0.39)
PhotoPad Image Editor
ProductContext (Version: 50.0.165.000)
PSSWCORE (Version: 2.02.0000)
Ralink Wireless LAN (Version: 1.00.0000)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek High Definition Audio Driver (Version: 5.10.0.5473)
RealUpgrade 1.1 (Version: 1.1.0)
Scan (Version: 10.1.0.0)
ScreenStream
Secunia PSI
Shop for HP Supplies (Version: 10.0)
Siglos Karaoke Player/Recorder
SmartWebPrintingOC (Version: 100.0.189.000)
SolutionCenter (Version: 100.0.175.000)
Status (Version: 100.0.175.000)
System Requirements Lab
TaxCut Premium + State + Efile 2008 (Version: 08.07.7101)
Toolbox (Version: 100.0.170.000)
Trader Workstation 4.0
TradeStation 8.6 (Build 2525) (Version: 8.6.0.2525)
TradeStation 8.6 (Build 2612) (Version: 8.6.0.2612)
TradeStation 8.6 (Build 2696) (Version: 8.6.0.2696)
TrayApp (Version: 100.0.170.000)
Uniblue RegistryBooster (Version: 6.0.7.2)
upapp (Version: 0.20.0000)
VC 9.0 Runtime (Version: 1.0.0)
VideoToolkit01 (Version: 100.0.128.000)
VOCALOID Demo Miriam (Version: 1.0.5)
VocalRemover Setup (Version: 1.0.1)
Vogone Demo (Version: 3.40)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 100.0.170.000)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Installer 3.1 (KB893803) (Version: 3.1)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 Release Candidate 1 (Version: 20090115.021447)
Windows Media Format Runtime
Windows Media Player 10

========================= Memory info: ===================================

Percentage of memory in use: 49%
Total physical RAM: 2037.86 MB
Available physical RAM: 1024.53 MB
Total Pagefile: 8028.91 MB
Available Pagefile: 6837.01 MB
Total Virtual: 2047.88 MB
Available Virtual: 1997.79 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:228.92 GB) (Free:180.32 GB) NTFS
3 Drive e: () (Fixed) (Total:37.27 GB) (Free:10.4 GB) NTFS

========================= Users: ========================================

User accounts for \\YOUR-C5E3B457C6

Administrator Guest HelpAssistant
Owner SUPPORT_388945a0


**** End of log ****


3) Malwarebytes:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7845

Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18372

10/2/2011 8:48:16 AM
mbam-log-2011-10-02 (08-48-16).txt

Scan type: Quick scan
Objects scanned: 191180
Time elapsed: 6 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BITS\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemRoot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> Delete on reboot.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\wuauserv\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemroot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


[b]4) GMER:


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-10-02 11:37:55
Windows 5.1.2600 Service Pack 2 Harddisk1\DR1 -> \Device\Ide\IdeDeviceP1T0L0-17 Hitachi_HDT725025VLA380 rev.V5DOA73A
Running: gmer.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\afncapod.sys


---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Real\RealPlayer\update\realsched.exe[708] kernel32.dll!SetUnhandledExceptionFilter 7C810386 5 Bytes [33, C0, C2, 04, 00] {XOR EAX, EAX; RET 0x4}

---- Devices - GMER 1.0.15 ----

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device A64FAC8A
Device A6501821

AttachedDevice fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet004\Services\BITS\Parameters@ServiceDll C:\WINDOWS\system32\qmgr.dll
Reg HKLM\SYSTEM\ControlSet004\Services\wuauserv\Parameters@ServiceDll C:\WINDOWS\system32\wuauserv.dll
Reg HKLM\SYSTEM\ControlSet005\Services\BITS\Parameters@ServiceDll C:\WINDOWS\system32\qmgr.dll
Reg HKLM\SYSTEM\ControlSet005\Services\wuauserv\Parameters@ServiceDll C:\WINDOWS\system32\wuauserv.dll
Reg HKLM\SYSTEM\ControlSet006\Services\BITS\Parameters@ServiceDll C:\WINDOWS\system32\qmgr.dll
Reg HKLM\SYSTEM\ControlSet006\Services\wuauserv\Parameters@ServiceDll C:\WINDOWS\system32\wuauserv.dll

---- EOF - GMER 1.0.15 ----

#6 Broni

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Posted 04 October 2011 - 05:58 PM

Uninstall Uniblue RegistryBooster.
Registry cleaners/optimizers are not recommended for several reasons:

  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".
Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


==============================================================================================

One of the issues are your Windows updates not being current. Service Pack 3 is not installed. Do NOTHING about it yet.

Then you have "hosts" file missing.

Open Notepad.
Paste the following text into it:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#  	102.54.94.97 	rhino.acme.com      	# source server
#   	38.25.63.10 	x.acme.com          	# x client host

127.0.0.1   	localhost

Go File>Save As and...

1. Name the file hosts. (no extension; make sure there is just a "dot" at the end <--- VERY IMPORTANT!)
2. Make sure, "Save as type:" is set to "All Files (*.*)
3. Make sure the file is saved to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder

Posted Image

Then....

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :dir
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

Next...

Please download Rootkit Unhooker from one of the following links and save it to your desktop.
Link 1 (.exe file)
Link 2 (zipped file)
Link 3 (.rar file)In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

  • Double-click on RKUnhookerLE.exe to start the program.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • Click the Report tab, then click Scan.
  • Check Drivers, Stealth, and uncheck the rest.
  • Click OK.
  • Wait until it's finished and then go to File > Save Report.
  • Save the report to your Desktop.
  • Copy and paste the contents of the report into your next reply.
-- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 MaxRev

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Posted 04 October 2011 - 07:03 PM

Thank you for the clarifications regarding the Registry cleaners. I've actually added this program only a few days ago as I was frustrated and trying to find a way to do something about thease Registry infections. During my searches, Uniblue Registry Booster popped up and almost forced itself and started running on the computer immediately and soon displayed its results: Severe and dangerous Registry infections. I knew it can not be legitimate and immediately stopped and ignored it. Then it started doing its "Registry Checking" automatically when the computer starts. That's when I knew I had to get rid of it - which I did. I already removed it yesterday.

*******************************


Now, regarding the missing "hosts." file, when I try to save in the C:\Windows\System32|Drivers|etc folder, only the following file types are available (No All Files (*.*)):

- Rich Text Format
- Text Document
- Text Document - MS-DOS Format
- Unicode Text Format

What's the explanation and what to do about it?

***********************************


Regarding Service Pack 3, I tried to install it from Microsoft's Download Website a couple of days ago and after a very long process of downloading and checking,...etc (maybe close to an hour!), in the final step after verifying the authenticity of Windows copy, it came back saying simply that the update could not be installed!!??

What does that mean - just another puzzle!

Anyway, appreciate your assistance and hopefully with your help these problems will ultimately be resolved. I'll be waiting for your instructions.

#8 Broni

Broni

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Posted 04 October 2011 - 07:06 PM

As I said do NOTHING about SP3 yet.

only the following file types are available (No All Files (*.*)):

I don't think you're using Notepad.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 MaxRev

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Posted 04 October 2011 - 07:43 PM

You're right. I mistakenly tried to use WordPad instead of NotePad.
And, I understand - No SP3 now!

Here are the two reports:

1) SystemLook Log:

SystemLook 30.07.11 by jpshortstuff
Log created at 19:24 on 04/10/2011 by Owner
Administrator - Elevation successful

========== dir ==========

C:\WINDOWS\SYSTEM32\DRIVERS\ETC - Parameters: "(none)"

---Files---
hosts --a---- 750 bytes [00:15 05/10/2011] [00:19 05/10/2011]
hosts..txt --a---- 750 bytes [00:16 05/10/2011] [00:16 05/10/2011]
hosts.bak --a---- 0 bytes [02:03 19/01/2008] [00:46 04/07/2009]
lmhosts.sam --a---- 3683 bytes [02:04 19/01/2008] [12:00 27/07/2007]
networks --a---- 407 bytes [02:05 19/01/2008] [12:00 27/07/2007]
protocol --a---- 799 bytes [02:05 19/01/2008] [12:00 27/07/2007]
services --a---- 7116 bytes [02:05 19/01/2008] [12:00 27/07/2007]

---Folders---
None found.

-= EOF =-


2) RKUnhooker Report:

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0xB9811000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 5779456 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xA8328000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4755456 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xBF1D9000 C:\WINDOWS\System32\igxpdx32.DLL 2621440 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2142208 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2142208 bytes
0x804D7000 RAW 2142208 bytes
0x804D7000 WMIxWDM 2142208 bytes
0xBF800000 Win32k 1839104 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1839104 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xBF04E000 C:\WINDOWS\System32\igxpdv32.DLL 1617920 bytes (Intel Corporation, Component GHAL Driver)
0xB9E35000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB9722000 C:\WINDOWS\system32\DRIVERS\RT61.sys 487424 bytes (Ralink Technology, Corp., Ralink 802.11 Wireless Adapter Driver)
0xA807D000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 454656 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA8162000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 360448 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA7650000 C:\WINDOWS\system32\DRIVERS\srv.sys 339968 bytes (Microsoft Corporation, Server driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA74A7000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB9636000 C:\WINDOWS\system32\DRIVERS\update.sys 212992 bytes (Microsoft Corporation, Update Driver)
0xB966A000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 200704 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA7923000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9E08000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA80EC000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 180224 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 172032 bytes (Intel Corporation, Intel Graphics 2D Driver)
0xA6A2D000 C:\WINDOWS\system32\drivers\kmixer.sys 172032 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xB97D5000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA813A000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xA81ED000 C:\WINDOWS\system32\DRIVERS\MpFilter.sys 159744 bytes (Microsoft Corporation, Microsoft antimalware file system filter driver)
0xB9F23000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xA8304000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB96EB000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB9799000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 143360 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xA8118000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xA805C000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 135168 bytes (Microsoft Corporation, IP Network Address Translator)
0x806E2000 ACPI_HAL 134400 bytes
0x806E2000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9EEB000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xB9F49000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB9DED000 Mup.sys 110592 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xB97BC000 C:\WINDOWS\system32\DRIVERS\Rtenicxp.sys 102400 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xB9F0B000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA801C000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xB9EC2000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB96D4000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA7BCF000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB970E000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB97FD000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xA81BA000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xB9ED9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB969B000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xBA258000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA138000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xBA1E8000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xBA168000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA827C000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xBA1F8000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA158000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 53248 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA0E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA248000 C:\WINDOWS\system32\DRIVERS\HPZid412.sys 53248 bytes (HP, IEEE-1284.4-1999 Driver (Windows 2000))
0xBA128000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xBA178000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA198000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xBA148000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA188000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA1C8000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA1B8000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xA79F8000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBA228000 C:\WINDOWS\System32\Drivers\Fips.SYS 36864 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA208000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xBA118000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xBA0A8000 isapnp.sys 36864 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xBA1A8000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xBA218000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xBA238000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA4A0000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xBA4B0000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBA480000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xBA430000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 28672 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA4A8000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xBA340000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xBA368000 C:\WINDOWS\system32\DRIVERS\HPZius12.sys 24576 bytes (HP, 1284.4<->Usb Datalink Driver (Windows 2000))
0xBA438000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA458000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA398000 c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{3C5B9A44-6537-438B-8C37-E31E203BC14B}\MpKsl64d4357e.sys 24576 bytes (Microsoft Corporation, KSLDriver)
0xBA490000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xBA3B0000 C:\WINDOWS\system32\DRIVERS\AegisP.sys 20480 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver)
0xBA498000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA448000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA450000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA440000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xBA428000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 20480 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xBA378000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xA7DC0000 C:\WINDOWS\system32\DRIVERS\asyncmac.sys 16384 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0xBA4C0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xA82F8000 C:\WINDOWS\system32\DRIVERS\HPZipr12.sys 16384 bytes (HP, IEEE-1284.4-1999 Print Class Driver)
0xBA570000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xA82FC000 C:\WINDOWS\system32\DRIVERS\usbscan.sys 16384 bytes (Microsoft Corporation, USB Scanner Driver)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xBA4BC000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xA82DC000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB9551000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xA8300000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xBA578000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xB9549000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xB9545000 C:\WINDOWS\System32\drivers\ws2ifsl.sys 12288 bytes (Microsoft Corporation, Winsock2 IFS Layer)
0xBA5DA000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5AC000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBA5E0000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xBA5D8000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA5DC000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA5DE000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5C2000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA5C6000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA7BB000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xBA7A1000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xBA6D2000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================

#10 Broni

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Posted 04 October 2011 - 07:51 PM

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#11 MaxRev

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Posted 04 October 2011 - 08:26 PM

OK, thanks! here is the aswMBR scan results:


aswMBR version 0.9.8.986 Copyright© 2011 AVAST Software
Run date: 2011-10-04 19:59:17
-----------------------------
19:59:17.125 OS Version: Windows 5.1.2600 Service Pack 2
19:59:17.140 Number of processors: 2 586 0xF0D
19:59:17.140 ComputerName: YOUR-C5E3B457C6 UserName: Owner
19:59:18.000 Initialize success
20:07:52.468 AVAST engine defs: 11100401
20:09:13.265 Disk 0 \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T1L0-c
20:09:13.281 Disk 0 Vendor: WDC_WD400BB-00DEA0 05.03E05 Size: 38166MB BusType: 3
20:09:13.281 Disk 1 (boot) \Device\Harddisk1\DR1 -> \Device\Ide\IdeDeviceP1T0L0-17
20:09:13.281 Disk 1 Vendor: Hitachi_HDT725025VLA380 V5DOA73A Size: 238475MB BusType: 3
20:09:15.281 Disk 1 MBR read successfully
20:09:15.281 Disk 1 MBR scan
20:09:15.296 Disk 1 unknown MBR code
20:09:15.296 Disk 1 scanning sectors +488392065
20:09:15.375 Disk 1 scanning C:\WINDOWS\system32\drivers
20:09:27.343 Service scanning
20:09:27.781 Service MpKsl64d4357e c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{3C5B9A44-6537-438B-8C37-E31E203BC14B}\MpKsl64d4357e.sys **LOCKED** 32
20:09:28.343 Modules scanning
20:09:38.687 Disk 1 trace - called modules:
20:09:38.703 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
20:09:38.703 1 nt!IofCallDriver -> \Device\Harddisk1\DR1[0x8a9fcab8]
20:09:38.718 3 CLASSPNP.SYS[ba0e905b] -> nt!IofCallDriver -> \Device\0000005f[0x8aa789e8]
20:09:38.718 5 ACPI.sys[b9f7f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP1T0L0-17[0x8aa5dd98]
20:09:39.125 AVAST engine scan C:\WINDOWS
20:09:56.468 AVAST engine scan C:\WINDOWS\system32
20:14:10.250 AVAST engine scan C:\WINDOWS\system32\drivers
20:14:30.671 AVAST engine scan C:\Documents and Settings\Owner
20:19:36.765 AVAST engine scan C:\Documents and Settings\All Users
20:20:27.343 Scan finished successfully
20:22:24.062 Disk 1 MBR has been saved successfully to "C:\Documents and Settings\Owner\Desktop\MBR.dat"
20:22:24.093 The log file has been saved successfully to "C:\Documents and Settings\Owner\Desktop\aswMBR.txt"

#12 Broni

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Posted 04 October 2011 - 08:40 PM

Your MBR may be infected but to deal with that....

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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#13 hamluis

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Posted 05 October 2011 - 06:54 AM

Rather than begin a new topic in the recommended malware forum...you may want to PM a Mod and just reopen the topic you initiated at http://www.bleepingcomputer.com/forums/topic419516.html/page__p__2412593#entry2412593 .

Louis

Per your request, I just reopened the topic referenced. Please follow the suggestions/directions provided by HelpBot at http://www.bleepingcomputer.com/forums/topic419516.html/page__view__findpost__p__2418148 concerning logs requested.

To prevent confusion, this topic is now closed.

Edited by hamluis, 05 October 2011 - 08:12 AM.





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