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Google Redirect in IE, Firefox, Chrome


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8 replies to this topic

#1 iancampbell

iancampbell

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  • 3 posts
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  • Local time:04:58 PM

Posted 27 September 2011 - 08:40 PM

Like many others on this forum, I have a computer infected with the google redirect virus/rootkit. When the redirect happens, it usually starts out at "moresearch.com" and then redirects again to a random site. I've tried Malwarebytes and others to rid the pc of the issue, but can't. I've used this site to remove many viruses, but this redirect issue is a killer. Any help would be much appreciated. Thanks.

Here's the DDS.txt:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by bkersh at 17:53:57 on 2011-09-27
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.1996.822 [GMT -7:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ACT\Act for Windows\Act.Outlook.Service.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe
C:\Users\bkersh\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\program files\yahoo!\companion\installs\cpn0\YTNavAssist.dll
uURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile: {d5233fcd-d258-4903-89b8-fb1568e7413d} - mscoree.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [DisplayVerifierOnline] rundll32.exe "c:\programdata\DisplayVerifierOnline.dll",DllRegisterServer
uRun: [Google Update] "c:\users\bkersh\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe
mRun: [picon] "c:\program files\common files\intel\privacy icon\PIconStartup.exe" -startup
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [DellControlPoint] "c:\program files\dell\dell controlpoint\Dell.ControlPoint.exe"
mRun: [USCService] c:\program files\dell\dell controlpoint\security manager\BcmDeviceAndTaskStatusService.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [DBRMTray] c:\dell\dbrm\reminder\DbrmTrayIcon.exe
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
mRun: [Act.Outlook.Service] "c:\program files\act\act for windows\Act.Outlook.Service.exe"
mRun: [Act! Preloader] "c:\program files\act\act for windows\ActSage.exe" -preload
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [<NO NAME>]
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 10.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 10.0\acrobat\Acrotray.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRunOnce: [DBRMTray] c:\dell\dbrm\reminder\TrayApp.exe
StartupFolder: c:\users\bkersh\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\bkersh\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\tdmnot~1.lnk - c:\program files\wave systems corp\trusted drive manager\TdmNotify.exe
uPolicies-explorer: NoThumbnailCache = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{20D564CB-2E41-44D0-B7CC-E67E26E89154} : NameServer = 192.168.10.2,4.2.2.1
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: igfxcui - igfxdev.dll
LSA: Authentication Packages = msv1_0 wvauth
IFEO: ehshell.exe - "c:\program files\logmein\x86\LogMeInSystray.exe" -MceShellRedirect
.
============= SERVICES / DRIVERS ===============
.
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-13 20992]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2010-7-22 13336]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-10-29 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-1-27 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-10-29 47640]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-9-14 366152]
R2 MSSQL$ACT7;SQL Server (ACT7);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2010-12-10 29293408]
R2 UNS;Intel® Management and Security Application User Notification Service;c:\program files\common files\intel\privacy icon\uns\UNS.exe [2010-7-22 2066968]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k6232.sys [2010-7-22 214696]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-10-29 22216]
S2 ACT! Scheduler;ACT! Scheduler;c:\program files\act\act for windows\Act.Scheduler.exe [2009-8-24 81920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-12-14 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-12-14 136176]
S3 MEMSWEEP2;MEMSWEEP2;c:\windows\system32\D3F1.tmp [2011-9-27 6144]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-7 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-11-19 1343400]
S4 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
S4 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
.
=============== Created Last 30 ================
.
2011-09-27 19:04:24 -------- d-----w- c:\program files\ICQLite Removal Tool
2011-09-27 18:55:55 -------- d-----w- c:\windows\system32\SPReview
2011-09-27 18:54:48 -------- d-----w- c:\windows\system32\EventProviders
2011-09-27 18:53:04 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-27 18:52:28 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{c3913658-a9aa-4cd5-8a41-650ec09e5101}\offreg.dll
2011-09-27 18:48:40 6144 ------w- c:\windows\system32\D3F1.tmp
2011-09-27 18:35:32 -------- d-----w- c:\program files\Sophos
2011-09-27 10:34:56 7269712 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{c3913658-a9aa-4cd5-8a41-650ec09e5101}\mpengine.dll
2011-09-12 19:19:34 -------- d-----w- c:\users\bkersh\appdata\local\ElevatedDiagnostics
2011-09-12 18:25:12 -------- d-----w- c:\users\bkersh\appdata\roaming\Stamps.com Internet Postage
2011-09-12 18:24:09 -------- d-----w- c:\program files\Stamps.com Internet Postage
2011-09-12 18:23:27 -------- d-----w- c:\users\bkersh\appdata\local\Seven Zip
2011-09-06 23:48:17 184832 ----a-w- c:\programdata\DisplayVerifierOnline.dll
2011-09-05 17:04:56 183696 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2011-08-31 20:15:22 487666616 ----a-w- c:\users\bkersh\AcrobatPro_10_Web_WWEFD.exe
2011-08-31 20:14:24 -------- d-----w- c:\program files\common files\Akamai
.
==================== Find3M ====================
.
2011-09-27 19:01:48 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-09-27 16:11:31 1682 --sha-w- c:\programdata\KGyGaAvL.sys
2011-09-01 00:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-07-22 02:54:43 1797632 ----a-w- c:\windows\system32\jscript9.dll
2011-07-22 02:48:26 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-07-22 02:44:36 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-16 15:27:31 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2011-07-16 15:27:30 87424 ----a-w- c:\windows\system32\LMIinit.dll
2011-07-16 15:27:30 53632 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2011-07-16 15:27:30 29568 ----a-w- c:\windows\system32\LMIport.dll
2011-07-16 04:27:30 290816 ----a-w- c:\windows\system32\KernelBase.dll
2011-07-16 02:17:19 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:17:19 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17:19 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17:19 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-07-09 04:29:46 2048 ----a-w- c:\windows\system32\tzres.dll
2011-07-09 02:30:00 223744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
.
============= FINISH: 17:54:57.54 ===============

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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 02 October 2011 - 08:45 PM

Hello and welcome to Bleeping Computer!

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Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:58 PM

Posted 03 October 2011 - 02:00 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 iancampbell

iancampbell
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:58 PM

Posted 03 October 2011 - 02:23 PM

Thanks for the help.

Here is the DDS log:


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by bkersh at 12:18:56 on 2011-10-03
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.1996.669 [GMT -7:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Dell ControlPoint\Security Manager\BcmDeviceAndTaskStatusService.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\ACT\Act for Windows\Act.Outlook.Service.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmNotify.exe
C:\Users\bkersh\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Common Files\Intel\Privacy Icon\PrivacyIconClient.exe
C:\Program Files\ACT\Act for Windows\ActSage.exe
C:\ESPOnline\ESPOnline.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Windows\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Users\bkersh\Downloads\Defogger.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - c:\program files\yahoo!\companion\installs\cpn0\YTNavAssist.dll
uURLSearchHooks: H - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile: {d5233fcd-d258-4903-89b8-fb1568e7413d} - mscoree.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [Google Update] "c:\users\bkersh\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe
mRun: [picon] "c:\program files\common files\intel\privacy icon\PIconStartup.exe" -startup
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [DellControlPoint] "c:\program files\dell\dell controlpoint\Dell.ControlPoint.exe"
mRun: [USCService] c:\program files\dell\dell controlpoint\security manager\BcmDeviceAndTaskStatusService.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
mRun: [Act.Outlook.Service] "c:\program files\act\act for windows\Act.Outlook.Service.exe"
mRun: [Act! Preloader] "c:\program files\act\act for windows\ActSage.exe" -preload
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [<NO NAME>]
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 10.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 10.0\acrobat\Acrotray.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\users\bkersh\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\bkersh\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\tdmnot~1.lnk - c:\program files\wave systems corp\trusted drive manager\TdmNotify.exe
uPolicies-explorer: NoThumbnailCache = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{20D564CB-2E41-44D0-B7CC-E67E26E89154} : NameServer = 192.168.10.2,4.2.2.1
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: igfxcui - igfxdev.dll
LSA: Authentication Packages = msv1_0 wvauth
IFEO: ehshell.exe - "c:\program files\logmein\x86\LogMeInSystray.exe" -MceShellRedirect
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\bkersh\appdata\roaming\mozilla\firefox\profiles\6yd9wpfz.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\bkersh\appdata\local\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\users\bkersh\appdata\local\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
.
============= SERVICES / DRIVERS ===============
.
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-13 20992]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2010-7-22 13336]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\logmein\x86\LMIGuardianSvc.exe [2010-10-29 374152]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2010-1-27 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2010-10-29 47640]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-9-14 366152]
R2 MSSQL$ACT7;SQL Server (ACT7);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2010-12-10 29293408]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k6232.sys [2010-7-22 214696]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2010-10-29 22216]
S2 ACT! Scheduler;ACT! Scheduler;c:\program files\act\act for windows\Act.Scheduler.exe [2009-8-24 81920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-12-14 136176]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-12-14 136176]
S3 MEMSWEEP2;MEMSWEEP2;c:\windows\system32\D3F1.tmp [2011-9-27 6144]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-7 52224]
S4 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
.
=============== Created Last 30 ================
.
2011-09-30 12:39:13 7269712 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7614217e-8a01-42d1-9dd6-a7166292e6cb}\mpengine.dll
2011-09-30 12:39:13 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{7614217e-8a01-42d1-9dd6-a7166292e6cb}\offreg.dll
2011-09-28 17:10:53 54016 ----a-w- c:\windows\system32\drivers\ddju.sys
2011-09-27 19:04:24 -------- d-----w- c:\program files\ICQLite Removal Tool
2011-09-27 18:55:55 -------- d-----w- c:\windows\system32\SPReview
2011-09-27 18:54:48 -------- d-----w- c:\windows\system32\EventProviders
2011-09-27 18:53:04 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-27 18:48:40 6144 ------w- c:\windows\system32\D3F1.tmp
2011-09-27 18:35:32 -------- d-----w- c:\program files\Sophos
2011-09-12 19:19:34 -------- d-----w- c:\users\bkersh\appdata\local\ElevatedDiagnostics
2011-09-12 18:25:12 -------- d-----w- c:\users\bkersh\appdata\roaming\Stamps.com Internet Postage
2011-09-12 18:24:09 -------- d-----w- c:\program files\Stamps.com Internet Postage
2011-09-12 18:23:27 -------- d-----w- c:\users\bkersh\appdata\local\Seven Zip
2011-09-05 17:04:56 183696 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-10-03 15:41:32 1682 --sha-w- c:\programdata\KGyGaAvL.sys
2011-09-27 19:01:48 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-09-01 00:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-31 20:28:09 487666616 ----a-w- c:\users\bkersh\AcrobatPro_10_Web_WWEFD.exe
2011-07-22 02:54:43 1797632 ----a-w- c:\windows\system32\jscript9.dll
2011-07-22 02:48:26 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-07-22 02:44:36 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-16 15:27:31 83360 ----a-w- c:\windows\system32\LMIRfsClientNP.dll
2011-07-16 15:27:30 87424 ----a-w- c:\windows\system32\LMIinit.dll
2011-07-16 15:27:30 53632 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\LMIproc.dll
2011-07-16 15:27:30 29568 ----a-w- c:\windows\system32\LMIport.dll
2011-07-16 04:27:30 290816 ----a-w- c:\windows\system32\KernelBase.dll
2011-07-16 02:17:19 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:17:19 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17:19 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17:19 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-07-09 04:29:46 2048 ----a-w- c:\windows\system32\tzres.dll
2011-07-09 02:30:00 223744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
.
============= FINISH: 12:20:18.89 ===============

#5 gringo_pr

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Posted 03 October 2011 - 05:39 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
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#6 gringo_pr

gringo_pr

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Posted 06 October 2011 - 09:28 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 iancampbell

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Posted 06 October 2011 - 07:15 PM

Hi Gringo,

I ran the Combofix, and it seemed to fix the problem. But then I ran into a bigger issue this morning...hard drive failure. So long story short, I'm replacing the hard drive and doing a clean install.

Thanks for your help.

Cheers

#8 gringo_pr

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Posted 06 October 2011 - 08:54 PM

Hello


thanks for letting me know



Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 gringo_pr

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Posted 08 October 2011 - 11:40 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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