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Ipad2


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4 replies to this topic

#1 nedp

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Posted 27 September 2011 - 03:17 PM

And Me...I'm a Windows guy. But I know it is something, Simple Stupid...

...every time he lets his Ipad2 sleep, a little tag on his start screen brings up this porn site...

...my by buddy is Dying and he is Very emotional and upset cause he doesn't want something to happen to him and

then have his family find this teenage porn popup on his Ipad2...

and since I'm trying to figure it out, it seems to me that somehow, inadvertently, He opened an attachment and

got snagged with a popup....a nasty one...

So... How do We get rid of this, "nasty one", and then what steps do I need to do to show him how to make

his little toy safer, so he can enjoy what time he has left surfin the web with his Ipad2 ???

Thanks for Your help...

Nedp

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#2 Buddyme2

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Posted 28 September 2011 - 01:04 PM

Have you looked in Safari's menu to enable "Block Pop-Up Windows" or in Safari's Preferences > Security tab?

Edited by Buddyme2, 28 September 2011 - 01:06 PM.


#3 nedp

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Posted 28 September 2011 - 03:56 PM

Yes I did Buddy...

All it does is turn it on/off...

I figured Security was the area, but can't get into settings, this little worm(popup), has shown up

on the Start page only, after the ipad has been asleep awhile....

thanks for your help.... I tried cleaning the cache, and other stuff, but I can't get into applications to

see if it's there so I can delete it....

I really need someone to walk me through the process step by step....thanks

Nedp

#4 Buddyme2

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Posted 29 September 2011 - 02:33 PM

Try clearing cache and cookies.
iPhone, iPad, iPod touch: Safari web settings
How to Delete Cache In Safari for the iPad
How to Delete Cookies In Safari for the iPad
You can also try holding down the power button until the Apple logo appears and then boot up normally.
How old is the iPad? Within 90 days you have free complimentary phone support with Apple, after 90 days your friend might be billed for the call. If it has Apple Care then it has free phone support for the remainder of the Apple Care warranty.
Are you saying the pop-up keep you from doing anything on the iPad?
If you can't get into settings you might need the admin password, ask your friend for it.

#5 falcore91

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Posted 11 October 2011 - 07:21 AM

I would also check a couple other areas. It sounds like this is almost a type of notification, so you may want to view his application settings and see if anything that appears a little sketchy is there. You can probably then remove it or disable it from sharing notifications.

In addition, this might sound like a silly one, but are you sure that the link isn't embedded into his wallpaper? If you can't interact with the link from the lock screen, then try changing the wallpaper to one of the Apple included ones via the settings menu. If the link still hangs around, that's probably not an issue.

Two final thought from me, is this device jailbroken? This would make it much more likely that it is truly a piece of malware messing with the system. And, if all else fails, wipe the thing and set it up as a new iPad without restoring from backup (once you safely get his hard to replace data off of the device through a system other than iTunes backups). Just like a PC, sometimes the most effective solution is just to start from scratch.
(Instructor) You put a Linux machine within a Windows machine within a Mac? That's great! Now where is that paper on BitTorrents vulnerabilities that was due last week?




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