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Comodo Internet Security Premium Anti-Virus Keeps Detecting "UnclassifiedMalware@262058460"


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16 replies to this topic

#1 tranvinc10

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Posted 27 September 2011 - 02:38 PM

Hello,

Starting about two days ago my Comodo Internet Security Premium program has been detecting a malware labeled as "UnclassifiedMalware@262058460." This internet security program consists of an Anti-Virus, Firewall, and Defense+ program all into one. Whenever it detects this Malware, this gives the following location:

c:\windows\assembly\tmp\U\80000032.$

Every time it detects it, I click on the "Clean" button in the dialogue, which is supposed to permanently remove that file from the system. But, it is never permanently removed. I believe this Malware may be hiding through a tmp folder. Even with view hidden folders enabled, I can never find that location in the assembly folder. I have submitted this file from quarantine for Comodo to analyze.

I have tried running the DDS as advised in the preparation guide. Unfortunately, Comodo marks it as "Heur.Suspicious@256038907" from the following location:

c:\Users\Vince\Downloads\dds.scr.part

This is, I assume, is the download file. Is this normal for a Anti-Virus to detect this program like that?

I would appreciate any help that I can get. My computer hasn't been rendered inoperable, nor has there been any real changes in performance, but I am thinking that as long as the Malware is on it, it will eventually find a way to damage my computer.

Thanks.

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#2 Orange Blossom

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Posted 27 September 2011 - 09:31 PM

Heuristic scans, which Heur is short for, have more false positives because they look for patterns.

Please disconnect from the internet, disable Comodo, run DDS, save the logs, then re-enable Comodo, reconnect to the internet, and post the DDS logs in a reply to this topic.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 tranvinc10

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Posted 28 September 2011 - 04:39 AM

Thank you very much for the help running DDS. It was successful. Also, I forgot to mention in my first post that I am running on the 64-bit version of Windows 7, so according to the preparation guide, I had to skip making a GMER log.

Here is the DDS Txt below:

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_22
Run by Vince at 4:19:04 on 2011-09-28
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3034.1600 [GMT -5:00]
.
AV: COMODO Antivirus *Enabled/Updated* {7554F4C5-5EC0-2FC6-8192-8DF831DBED51}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: COMODO Defense+ *Enabled/Updated* {CE351521-78FA-2048-BB22-B68A4A5CA7EC}
FW: COMODO Firewall *Enabled* {4D6F75E0-14AF-2E9E-AACD-24CDCF08AA2A}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Clearwire\Connection Manager\clearwireDeviceDiagnosticsService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\Clearwire\Connection Manager\DeviceLaunchSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Windows\System32\vds.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Freecorder\FLVSrvc.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\msiexec.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\ping.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit=c:\windows\syswow64\userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
mRun: [Freecorder FLV Service] "C:\Program Files (x86)\Freecorder\FLVSrvc.exe" /run
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Clearwire Connection Manager] "C:\Program Files (x86)\Clearwire\Connection Manager\ClearwireCM.exe" -a
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
StartupFolder: C:\Users\Vince\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
TCP: DhcpNameServer = 71.22.6.12 64.13.115.12
TCP: Interfaces\{1B80041D-103D-4239-BA3B-1C00CB7A9F60} : DhcpNameServer = 192.168.15.1
TCP: Interfaces\{1B80041D-103D-4239-BA3B-1C00CB7A9F60}\452554B494E4B43434 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{1B80041D-103D-4239-BA3B-1C00CB7A9F60}\452554B4E43434D213730313 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{1B80041D-103D-4239-BA3B-1C00CB7A9F60}\E4544574541425 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{77E1BBAB-FF5D-46C7-8D31-42F19139D991} : DhcpNameServer = 71.22.6.12 64.13.115.12
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun-x64: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun-x64: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
mRun-x64: [Freecorder FLV Service] "C:\Program Files (x86)\Freecorder\FLVSrvc.exe" /run
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Clearwire Connection Manager] "C:\Program Files (x86)\Clearwire\Connection Manager\ClearwireCM.exe" -a
mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
AppInit_DLLs-X64: C:\Windows\SysWOW64\guard32.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Vince\AppData\Roaming\Mozilla\Firefox\Profiles\lcmwsnit.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.brc -
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 cmderd;COMODO Internet Security Eradication Driver;C:\Windows\system32\DRIVERS\cmderd.sys --> C:\Windows\system32\DRIVERS\cmderd.sys [?]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;C:\Windows\system32\DRIVERS\cmdguard.sys --> C:\Windows\system32\DRIVERS\cmdguard.sys [?]
R1 cmdHlp;COMODO Internet Security Helper Driver;C:\Windows\system32\DRIVERS\cmdhlp.sys --> C:\Windows\system32\DRIVERS\cmdhlp.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2011-1-8 98208]
R2 clearwireDeviceDiagnosticsService;Clearwire Device Diagnostics Service;C:\Program Files (x86)\Clearwire\Connection Manager\clearwireDeviceDiagnosticsService.exe [2010-6-17 398848]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-1-8 13336]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-1-8 705856]
R2 SMSI Device Launch Service;Clearwire Device Launch Service;C:\Program Files (x86)\Clearwire\Connection Manager\DeviceLaunchSvc.exe [2010-11-17 107856]
R3 bcm;WiMAX Network Adapter;C:\Windows\system32\DRIVERS\drxvi314_64.sys --> C:\Windows\system32\DRIVERS\drxvi314_64.sys [?]
R3 bcmbusctr;WiMAX Bus Driver;C:\Windows\system32\DRIVERS\BcmBusCtr_64.sys --> C:\Windows\system32\DRIVERS\BcmBusCtr_64.sys [?]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]
RUnknown szkg5;szkg5; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 CACLEARWIRE;Clearwire Con App Svc;C:\Program Files (x86)\Clearwire\Connection Manager\ConAppsSvc.exe [2010-11-17 124240]
S3 CLEARWIRERcAppSvc;Clearwire RcAppSvc;C:\Program Files (x86)\Clearwire\Connection Manager\RcAppSvc.exe [2010-11-17 120144]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 PCTINDIS5X64;PCTINDIS5X64 NDIS Protocol Driver;\??\C:\Windows\system32\PCTINDIS5X64.SYS --> C:\Windows\system32\PCTINDIS5X64.SYS [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
SUnknown is3srv;is3srv; [x]
.
=============== Created Last 30 ================
.
2011-09-28 09:10:54 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{33C76EF7-CC1B-4CED-9C01-DCE97F10BE08}\offreg.dll
2011-09-27 09:13:54 -------- d-----w- C:\ProgramData\STOPzilla!
2011-09-27 08:06:13 9049936 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{33C76EF7-CC1B-4CED-9C01-DCE97F10BE08}\mpengine.dll
2011-09-26 18:39:33 -------- d-----w- C:\Users\Vince\AppData\Local\Clearwire
2011-09-26 18:39:32 49232 ----a-w- C:\Windows\System32\drivers\swmsflt.sys
2011-09-26 18:39:32 -------- d-----w- C:\Users\Vince\AppData\Roaming\Sierra Wireless
2011-09-26 18:37:58 -------- d-----w- C:\Program Files (x86)\Common Files\PctelEapPeer Authentication
2011-09-26 18:37:45 -------- d-----w- C:\ProgramData\Clearwire
2011-09-26 18:37:45 -------- d-----w- C:\Program Files (x86)\Clearwire
2011-09-26 09:36:19 -------- d-----w- C:\Users\Vince\AppData\Local\COMODO
2011-09-25 08:30:18 -------- d-----we C:\Windows\system64
2011-09-23 22:32:15 -------- d-----w- C:\Users\Vince\AppData\Local\Windows Live
2011-09-23 22:31:54 -------- d-----w- C:\Users\Vince\AppData\Local\{9690C189-CB77-4914-8597-29D4817993E3}
2011-09-23 09:26:30 -------- d-----w- C:\Users\Vince\AppData\Roaming\Igadf
2011-09-23 09:26:30 -------- d-----w- C:\Users\Vince\AppData\Roaming\Idvye
2011-09-04 06:35:26 -------- d-----w- C:\Users\Vince\AppData\Roaming\Spotify
2011-09-04 06:35:26 -------- d-----w- C:\Users\Vince\AppData\Local\Spotify
2011-09-04 06:35:23 -------- d-----w- C:\Program Files (x86)\Spotify
2011-09-04 05:56:31 -------- d-----w- C:\Program Files (x86)\VideoLAN
2011-09-04 05:33:18 -------- d-----w- C:\Users\Vince\AppData\Roaming\uTorrent
.
==================== Find3M ====================
.
2011-08-11 23:12:59 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-07-22 05:42:23 2303488 ----a-w- C:\Windows\System32\jscript9.dll
2011-07-22 05:36:16 1389056 ----a-w- C:\Windows\System32\wininet.dll
2011-07-22 05:32:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-22 02:54:43 1797632 ----a-w- C:\Windows\SysWow64\jscript9.dll
2011-07-22 02:48:26 1126912 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-07-22 02:44:36 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-07-16 05:41:50 362496 ----a-w- C:\Windows\System32\wow64win.dll
2011-07-16 05:41:49 243200 ----a-w- C:\Windows\System32\wow64.dll
2011-07-16 05:41:49 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2011-07-16 05:39:10 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2011-07-16 05:37:12 421888 ----a-w- C:\Windows\System32\KernelBase.dll
2011-07-16 04:29:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2011-07-16 04:26:00 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2011-07-16 04:25:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2011-07-16 04:24:23 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2011-07-16 04:24:22 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2011-07-16 02:21:44 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2011-07-16 02:21:41 2048 ----a-w- C:\Windows\SysWow64\user.exe
2011-07-16 02:17:19 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:17:19 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17:19 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17:19 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-09 05:26:20 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-07-09 04:29:46 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-07-09 02:46:28 288768 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-07-06 16:20:48 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-07-03 16:27:44 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2011-07-03 16:27:43 175616 ----a-w- C:\Windows\System32\msclmd.dll
.
============= FINISH: 4:21:32.28 ===============


Also is attached the Attach.txt. I went ahead and zipped it up, in case it was needed. There is no password on the file. Thank you very much for the help so far. I appreciate it! Attached File  Attach.zip   2.44KB   1 downloads

#4 HelpBot

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Posted 02 October 2011 - 02:40 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/420737 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#5 tranvinc10

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Posted 02 October 2011 - 03:38 PM

Attached again are new DDS logs as requested by Helpbot. To reiterate past postings, I am operating on the 64-bit version of Windows 7. Still now, my anti-virus still fails to permanently remove this Malware as mentioned in the first posting. Also I still have my original Windows CD/DVD, but I don't make use of any CD emulation software that I know of.

Also, in addition to the Malware mentioned in the first post, my anti-virus, as of recently, has been detecting a second string of Malware in the same location, also failing to remove it permanently as well: "UnclassifiedMalware@260468511". It is found in the following exact location:

c:\windows\assembly\tmp\U\800000cf.$

I await a reply. Thank you for your time.

Attached Files


Edited by tranvinc10, 02 October 2011 - 03:57 PM.


#6 CatByte

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Posted 02 October 2011 - 06:12 PM

Hi,

Please do the following

Refer to the ComboFix User's Guide

  • Download ComboFix from one of these locations:

    Link 1
    Link 2

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.


    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------


NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

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#7 tranvinc10

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Posted 03 October 2011 - 05:32 AM

Thank you very much for the response! Here attached is the log from Combo Fix. I await for farther details.

Attached Files



#8 CatByte

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Posted 03 October 2011 - 02:40 PM

Hi

Please run the following:

Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • Only if Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)



NEXT


Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

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#9 tranvinc10

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Posted 04 October 2011 - 05:40 AM

Thanks again for your time! Pasted below is the log from MBAM, and attached are the logs from TDSSKiller and ESETSCAN:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7862

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

10/4/2011 4:22:58 AM
mbam-log-2011-10-04 (04-22-58).txt

Scan type: Quick scan
Objects scanned: 189949
Time elapsed: 5 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

-------------------------------

Attached Files



#10 CatByte

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Posted 04 October 2011 - 07:11 AM

Hi,

Please do the following:

Note: Please allow ComboFix to update if it asks to do so:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://www.bleepingcomputer.com/forums/topic420737.html/page__pid__2429256#entry2429256

Collect::
C:\WINDOWS\assembly\tmp\U\80000032.@


Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As... Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save ...

Posted Image

  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


Please advise how your computer is running now and if there are any outstanding issues

Edited by CatByte, 04 October 2011 - 07:12 AM.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 tranvinc10

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Posted 04 October 2011 - 01:34 PM

Thank you! Attached below is the log from ComboFix.

As of now, my computer is running stateful. There has been no problems with start up or running any programs, nor have I experienced any real speed issues. We'll see if my Anti-Virus will still detect what it has been detecting after the latest ComboFix run. Please advise me of anything I else I need to do.

Attached Files



#12 CatByte

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Posted 04 October 2011 - 06:05 PM

Hi,

Please do the following,


Visit ADOBE and download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT

Posted Image Your Java is out of date.
Java™ 6 Update 22 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts.


Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT


Please post a fresh DDS Log and advise how the computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#13 tranvinc10

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Posted 05 October 2011 - 05:23 AM

Hello! My computer is still running fine. So far my anti-virus has not been detecting anything like before. No issues have been encountered. Attached below are the DDS logs you requested.

Attached Files



#14 CatByte

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Posted 05 October 2011 - 05:43 PM

Hi

Just some housekeeping to do now,

Please do the following:


You can delete the TDSSKiller, DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#15 tranvinc10

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Posted 06 October 2011 - 04:39 PM

Thank you very much for your help! I am very happy with the results! Thank you for your recommendations! I will be on the ball next time!




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