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Windows 7 won't boot on Dell laptop


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#1 dujan

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Posted 27 September 2011 - 12:07 PM

When I power on my Dell 1545, it goes to the Windows Error Recovery screen. Choosing LAUNCH STARTUP REPAIR results in a screen that says Windows files are loading, then goes to a blank screen where it hangs. Choosing START WINDOWS NORMALLY results in the process hanging at the STARTING WINDOWS screen.

Attempting to boot the computer in Safe Mode results in the process hanging at \Windows\system32\DRIVERS\CLASSPNP.SYS

I was able to remove the SATA hard drive, hook it to my desktop and recover all my files.

Attempt to boot from the Windows 7 Installation CD results in the process hanging at the STARTING WINDOWS screen.

Attempt to boot from the Windows 7 Installation CD with the hard drive removed results in the process hanging at the STARTING WINDOWS screen.

I was able to boot Ubuntu from the CD and navigate through the computer.

I'm at a loss as to what to do next. I am able to access the BIOS setup, but can't make any changes because the touchpad will not move the pointer. A USB mouse will allow the pointer to move, but not when I'm in the BIOS setup.

Any help or suggestions would be greatly appreciated.

Edited by dujan, 27 September 2011 - 12:11 PM.


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#2 dujan

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Posted 28 September 2011 - 04:34 PM

Update: Pulled the hard drive out, hooked up to my XP machine and formatted it. Put it back in the laptop, now get a NTLDR is missing error. Restarting and booting from a Windows 7 CD results in the same thing as above - the process hangs at "Starting Windows" page.

What's going on here? Is it BIOS? Am I looking at a new motherboard?

Edited by dujan, 28 September 2011 - 04:35 PM.





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