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Unknown Process


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18 replies to this topic

#1 LT123

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Posted 27 September 2011 - 08:22 AM

there is a process named 2023438093:4073219207.exe running. I cannot stop it. Many services including workstation fail to start which results in no network connectivity. When booted to safe mode with networking...all seems well. When noraml boot..I cannot launch or start Norton utils...Malwarebytes fails to start with message "Windows cannot access the specified....." I started to run the GMER...I ran for a minute or two then shutdown and now if i try to re-launch i get the same message as i do with Malewarebytes

appreciate any help provided. Thanks for ur time

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Run by Initial Touch at 8:59:41 on 2011-09-27
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.1034 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\2023438093:4073219207.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\5.0.0.125\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\5.0.0.125\ips\IPSBHO.DLL
BHO: Constant Guard Protection Suite (COM): {b84cdbe7-1b46-494b-a188-01d4c52deb61} - c:\program files\constant guard protection suite\NativeBHO.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: ShopAtHomeIEHelper Class: {e8daaa30-6caa-4b58-9603-8e54238219e2} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: ShopAtHome.com Toolbar: {98279c38-de4b-4bcf-93c9-8ec26069d6f4} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\5.0.0.125\coIEPlg.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - {4982D40A-C53B-4615-B15B-B5B5E98D167C}
LSP: mswsock.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - hxxp://aolcc.aol.com/computercheckup/qdiagcc.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1266826497406
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37851.692650463
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 68.87.64.150 68.87.75.198
TCP: Interfaces\{559C2374-53B0-4778-990A-E1A7FF53D529} : DhcpNameServer = 68.87.64.150 68.87.75.198
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\initial touch\application data\mozilla\firefox\profiles\gzposo55.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: keyword.URL - hxxp://aolsearch.aol.com/aol/search?invocationType=client_searchbox&query=FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0500000.07d\SymDS.sys [2011-9-23 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0500000.07d\SymEFA.sys [2011-9-23 652336]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20101123.003\BHDrvx86.sys [2011-9-23 691248]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0500000.07d\Ironx86.sys [2011-9-23 136312]
R2 MSSQL$UPSWSDBSERVER;MSSQL$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -supswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -sUPSWSDBSERVER [?]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\ipsdefs\20101201.001\IDSXpx86.sys [2011-9-23 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\virusdefs\20110923.002\naveng.sys [2011-9-23 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\virusdefs\20110923.002\navex15.sys [2011-9-23 1576312]
R3 SydexFDD;Sydex Floppy Driver;c:\windows\system32\drivers\sydexfdd.sys [2003-11-4 13037]
S2 IDVaultSvc;CGPS Service;c:\program files\constant guard protection suite\IDVaultSvc.exe [2011-9-19 62536]
S2 N360;Norton Security Suite;c:\program files\norton security suite\engine\5.0.0.125\ccSvcHst.exe [2011-9-23 130000]
S3 DVMVHUOVOHVTM;DVMVHUOVOHVTM;c:\docume~1\admini~1.dbj\locals~1\temp\DVMVHUOVOHVTM.exe [2011-9-24 547712]
S3 MTK;Media Technology Kernel Driver;c:\windows\system32\drivers\mtk.sys --> c:\windows\system32\drivers\mtk.sys [?]
S3 SQLAgent$UPSWSDBSERVER;SQLAgent$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.exe -i upswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.EXE -i UPSWSDBSERVER [?]
.
=============== Created Last 30 ================
.
2011-09-25 10:43:44 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-25 01:22:37 -------- d-----w- C:\TDSSKiller_Quarantine
2011-09-24 19:36:07 -------- d-----w- C:\RootKit
2011-09-24 13:36:45 -------- d-----w- c:\documents and settings\initial touch\local settings\application data\NPE
2011-09-24 03:20:27 -------- d-----w- c:\documents and settings\initial touch\application data\Tific
2011-09-24 03:20:24 -------- d-----w- c:\documents and settings\initial touch\local settings\application data\Symantec
2011-09-23 23:01:43 -------- d-----w- c:\documents and settings\initial touch\local settings\application data\ID Vault
2011-09-23 23:00:39 -------- d-----w- c:\documents and settings\initial touch\application data\ID Vault
2011-09-23 22:49:10 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-09-23 22:47:44 -------- d-----w- c:\windows\system32\drivers\n360\0500000.07D
2011-09-23 22:47:44 -------- d-----w- c:\windows\system32\drivers\N360
2011-09-23 22:47:39 -------- d-----w- c:\program files\Norton Security Suite
2011-09-23 22:47:01 -------- d-----w- c:\program files\NortonInstaller
2011-09-23 22:47:01 -------- d-----w- c:\documents and settings\all users\application data\NortonInstaller
2011-09-23 22:44:09 -------- d-----w- c:\documents and settings\all users\application data\Norton
2011-09-23 22:39:43 -------- d-----w- c:\documents and settings\all users\application data\IsolatedStorage
2011-09-23 22:39:23 91720 ----a-w- c:\program files\mozilla firefox\IdVaultCore.XmlSerializers.dll
2011-09-23 22:39:23 8007680 ----a-w- c:\program files\mozilla firefox\Microsoft.mshtml.dll
2011-09-23 22:39:23 1615432 ----a-w- c:\program files\mozilla firefox\IdVaultCore.dll
2011-09-23 22:39:23 134728 ----a-w- c:\program files\mozilla firefox\CommonDotNET.dll
2011-09-23 22:38:21 -------- d-----w- c:\program files\Constant Guard Protection Suite
2011-09-23 22:38:08 -------- d-----w- c:\documents and settings\all users\application data\White Sky, Inc
2011-09-22 14:15:15 -------- d-----w- c:\documents and settings\all users\application data\MFAData
.
==================== Find3M ====================
.
2011-09-23 22:48:43 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-09-23 22:48:43 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-08-31 21:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2005-11-03 16:59:02 5313024 ----a-w- c:\program files\CPA6.msi
2005-07-14 03:27:42 2003176 ----a-w- c:\program files\msi30.exe
.
============= FINISH: 9:02:08.12 ===============

Attached Files



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#2 LT123

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Posted 27 September 2011 - 09:25 AM

i noticed a file named 2023438093 in c:\windows....was able to delete it..then created a text file of same name, made that file read only, removed the txt extension, rebooted, the 2023438093:4073219207.exe process does NOT show up now but still tons of services fail, etc...however i re-ran gmer and it has been scanning for quite awhile now. hopefully will post the results shortly
Thanks

#3 LT123

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Posted 27 September 2011 - 02:40 PM

GMER log attached

Attached Files

  • Attached File  ark.log   16.25KB   0 downloads


#4 HelpBot

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Posted 02 October 2011 - 08:25 AM

Hello and welcome to Bleeping Computer!

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We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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#5 gringo_pr

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Posted 03 October 2011 - 02:03 PM

Hello and Welcome to the forums!

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#6 LT123

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Posted 03 October 2011 - 05:34 PM

Thanks

DDS*************************************************************

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Run by Initial Touch at 12:05:48 on 2011-10-03
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.1078 [GMT -4:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\cidaemon.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\5.0.0.125\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\5.0.0.125\ips\IPSBHO.DLL
BHO: Constant Guard Protection Suite (COM): {b84cdbe7-1b46-494b-a188-01d4c52deb61} - c:\program files\constant guard protection suite\NativeBHO.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: ShopAtHomeIEHelper Class: {e8daaa30-6caa-4b58-9603-8e54238219e2} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: ShopAtHome.com Toolbar: {98279c38-de4b-4bcf-93c9-8ec26069d6f4} - c:\program files\selectrebates\toolbar\ShopAtHomeToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\5.0.0.125\coIEPlg.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - {4982D40A-C53B-4615-B15B-B5B5E98D167C}
LSP: mswsock.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - hxxp://aolcc.aol.com/computercheckup/qdiagcc.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1266826497406
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37851.692650463
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 68.87.64.150 68.87.75.198
TCP: Interfaces\{559C2374-53B0-4778-990A-E1A7FF53D529} : DhcpNameServer = 68.87.64.150 68.87.75.198
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\initial touch\application data\mozilla\firefox\profiles\gzposo55.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: keyword.URL - hxxp://aolsearch.aol.com/aol/search?invocationType=client_searchbox&query=FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0500000.07d\SymDS.sys [2011-9-23 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0500000.07d\SymEFA.sys [2011-9-23 652336]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\bashdefs\20101123.003\BHDrvx86.sys [2011-9-23 691248]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0500000.07d\Ironx86.sys [2011-9-23 136312]
R2 MSSQL$UPSWSDBSERVER;MSSQL$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -supswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -sUPSWSDBSERVER [?]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\ipsdefs\20101201.001\IDSXpx86.sys [2011-9-23 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\virusdefs\20110923.002\naveng.sys [2011-9-23 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_5.0.0.125\definitions\virusdefs\20110923.002\navex15.sys [2011-9-23 1576312]
R3 SydexFDD;Sydex Floppy Driver;c:\windows\system32\drivers\sydexfdd.sys [2003-11-4 13037]
S2 IDVaultSvc;CGPS Service;c:\program files\constant guard protection suite\IDVaultSvc.exe [2011-9-19 62536]
S2 N360;Norton Security Suite;c:\program files\norton security suite\engine\5.0.0.125\ccSvcHst.exe [2011-9-23 130000]
S3 DVMVHUOVOHVTM;DVMVHUOVOHVTM;c:\docume~1\admini~1.dbj\locals~1\temp\DVMVHUOVOHVTM.exe [2011-9-24 547712]
S3 MTK;Media Technology Kernel Driver;c:\windows\system32\drivers\mtk.sys --> c:\windows\system32\drivers\mtk.sys [?]
S3 SQLAgent$UPSWSDBSERVER;SQLAgent$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.exe -i upswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.EXE -i UPSWSDBSERVER [?]
.
=============== Created Last 30 ================
.
2011-09-27 13:10:07 -------- d--h--w- c:\windows\PIF
2011-09-25 10:43:44 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-25 01:22:37 -------- d-----w- C:\TDSSKiller_Quarantine
2011-09-24 19:36:07 -------- d-----w- C:\RootKit
2011-09-24 13:36:45 -------- d-----w- c:\documents and settings\initial touch\local settings\application data\NPE
2011-09-24 03:20:27 -------- d-----w- c:\documents and settings\initial touch\application data\Tific
2011-09-24 03:20:24 -------- d-----w- c:\documents and settings\initial touch\local settings\application data\Symantec
2011-09-23 23:01:43 -------- d-----w- c:\documents and settings\initial touch\local settings\application data\ID Vault
2011-09-23 23:00:39 -------- d-----w- c:\documents and settings\initial touch\application data\ID Vault
2011-09-23 22:49:10 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-09-23 22:47:44 -------- d-----w- c:\windows\system32\drivers\n360\0500000.07D
2011-09-23 22:47:44 -------- d-----w- c:\windows\system32\drivers\N360
2011-09-23 22:47:39 -------- d-----w- c:\program files\Norton Security Suite
2011-09-23 22:47:01 -------- d-----w- c:\program files\NortonInstaller
2011-09-23 22:47:01 -------- d-----w- c:\documents and settings\all users\application data\NortonInstaller
2011-09-23 22:44:09 -------- d-----w- c:\documents and settings\all users\application data\Norton
2011-09-23 22:39:43 -------- d-----w- c:\documents and settings\all users\application data\IsolatedStorage
2011-09-23 22:39:23 91720 ----a-w- c:\program files\mozilla firefox\IdVaultCore.XmlSerializers.dll
2011-09-23 22:39:23 8007680 ----a-w- c:\program files\mozilla firefox\Microsoft.mshtml.dll
2011-09-23 22:39:23 1615432 ----a-w- c:\program files\mozilla firefox\IdVaultCore.dll
2011-09-23 22:39:23 134728 ----a-w- c:\program files\mozilla firefox\CommonDotNET.dll
2011-09-23 22:38:21 -------- d-----w- c:\program files\Constant Guard Protection Suite
2011-09-23 22:38:08 -------- d-----w- c:\documents and settings\all users\application data\White Sky, Inc
2011-09-22 14:15:15 -------- d-----w- c:\documents and settings\all users\application data\MFAData
.
==================== Find3M ====================
.
2011-09-23 22:48:43 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-09-23 22:48:43 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-08-31 21:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2005-11-03 16:59:02 5313024 ----a-w- c:\program files\CPA6.msi
2005-07-14 03:27:42 2003176 ----a-w- c:\program files\msi30.exe
.
============= FINISH: 12:07:54.79 ===============




Attach***********************************************************************************

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/18/2003 6:04:47 PM
System Uptime: 10/3/2011 11:56:07 AM (1 hours ago)
.
Motherboard: Dell Computer Corp. | | 02Y832
Processor: Intel® Pentium® 4 CPU 2.40GHz | Microprocessor | 2394/533mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 37 GiB total, 13.358 GiB free.
D: is CDROM ()
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1922: 6/27/2011 11:23:52 AM - System Checkpoint
RP1923: 6/28/2011 12:08:19 PM - System Checkpoint
RP1924: 6/29/2011 1:00:39 PM - System Checkpoint
RP1925: 7/5/2011 2:28:03 PM - System Checkpoint
RP1926: 7/6/2011 3:24:23 PM - System Checkpoint
RP1927: 7/6/2011 6:26:21 PM - Software Distribution Service 3.0
RP1928: 7/8/2011 12:08:19 PM - System Checkpoint
RP1929: 7/11/2011 11:34:18 AM - System Checkpoint
RP1930: 7/12/2011 1:43:49 PM - System Checkpoint
RP1931: 7/13/2011 3:22:28 PM - System Checkpoint
RP1932: 7/15/2011 12:18:11 PM - System Checkpoint
RP1933: 7/18/2011 10:06:33 AM - System Checkpoint
RP1934: 7/19/2011 11:41:33 AM - System Checkpoint
RP1935: 7/20/2011 11:50:26 AM - System Checkpoint
RP1936: 7/21/2011 12:25:25 PM - System Checkpoint
RP1937: 7/22/2011 12:36:10 PM - System Checkpoint
RP1938: 7/25/2011 4:29:39 PM - System Checkpoint
RP1939: 7/27/2011 12:17:40 PM - System Checkpoint
RP1940: 7/28/2011 1:01:59 PM - System Checkpoint
RP1941: 7/29/2011 1:17:42 PM - System Checkpoint
RP1942: 8/1/2011 9:30:14 AM - System Checkpoint
RP1943: 8/2/2011 12:06:09 PM - System Checkpoint
RP1944: 8/3/2011 12:51:21 PM - System Checkpoint
RP1945: 8/4/2011 2:16:23 PM - System Checkpoint
RP1946: 8/5/2011 2:30:15 PM - System Checkpoint
RP1947: 8/8/2011 1:21:25 PM - System Checkpoint
RP1948: 8/9/2011 1:25:14 PM - System Checkpoint
RP1949: 8/11/2011 7:59:57 AM - System Checkpoint
RP1950: 8/12/2011 1:23:32 PM - System Checkpoint
RP1951: 8/15/2011 12:16:57 PM - System Checkpoint
RP1952: 8/16/2011 1:50:34 PM - System Checkpoint
RP1953: 8/18/2011 11:06:25 AM - System Checkpoint
RP1954: 8/19/2011 2:00:18 PM - System Checkpoint
RP1955: 8/22/2011 12:07:59 PM - System Checkpoint
RP1956: 8/23/2011 12:38:50 PM - System Checkpoint
RP1957: 8/24/2011 1:01:12 PM - System Checkpoint
RP1958: 8/26/2011 9:32:00 AM - System Checkpoint
RP1959: 8/29/2011 3:01:27 PM - System Checkpoint
RP1960: 8/30/2011 3:51:26 PM - System Checkpoint
RP1961: 8/31/2011 4:12:35 PM - System Checkpoint
RP1962: 9/2/2011 9:34:38 AM - System Checkpoint
RP1963: 9/6/2011 12:08:27 PM - System Checkpoint
RP1964: 9/7/2011 3:07:15 PM - System Checkpoint
RP1965: 9/8/2011 3:21:25 PM - System Checkpoint
RP1966: 9/12/2011 12:35:19 PM - System Checkpoint
RP1967: 9/13/2011 10:05:55 AM - Avg Update
RP1968: 9/13/2011 10:07:02 AM - Avg Update
RP1969: 9/14/2011 11:18:30 AM - System Checkpoint
RP1970: 9/15/2011 12:46:40 PM - System Checkpoint
RP1971: 9/16/2011 1:08:32 PM - System Checkpoint
RP1972: 9/22/2011 11:38:16 AM - System Checkpoint
RP1973: 9/24/2011 12:09:35 PM - System Checkpoint
RP1974: 9/24/2011 5:58:03 PM - Restore Operation
RP1975: 9/24/2011 6:04:33 PM - Restore Operation
RP1976: 9/24/2011 6:12:34 PM - Restore Operation
RP1977: 9/24/2011 8:54:51 PM - Restore Operation
RP1978: 9/24/2011 8:58:42 PM - Restore Operation
RP1979: 9/24/2011 9:03:12 PM - Restore Operation
.
==== Installed Programs ======================
.
.
2006 Dakota Collectibles Catalog on CD
Acrobat.com
Adobe Acrobat 5.0
Adobe AIR
Adobe Download Manager 1.2 (Remove Only)
Adobe Flash Player 10 ActiveX
Adobe Reader 9.4.5
Adobe Shockwave Player 11.5
Advanced Digitzing
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Software Update
ArcSoft PhotoImpression 4
Banctec Service Agreement
BCM V.92 56K Modem
Belarc Advisor 8.1
BufferChm
Camera Driver
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
CCC
CCleaner
CCScore
Comcast High-Speed Internet Install Wizard
Compatibility Pack for the 2007 Office system
Constant Guard Protection Suite
Corel Photo Album 6
Coupon Printer for Windows
CustomerResearchQFolder
D4100
D4100_Help
Dakota Alphabets
Dakota AlphaSizer
DAO
Dell Networking Guide
Dell Picture Studio - Dell Image Expert
Dell Solution Center
Dell Support
Designer Series Updater
DeviceManagementQFolder
DVDSentry
Easy CD & DVD Creator 6
Embird 2006
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSSONIC
ESSTOOLS
ESSvpaht
ESSvpot
eSupportQFolder
Express Burn
FormsComponent
FOSS
Help and Support Customization
HLPIndex
HLPRFO
Hotfix 2055 for SQL Server 2000 ENU (KB960082)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 7.0
HP Imaging Device Functions 7.0
HP Photosmart Essential
HP Product Assistant
HP Solution Center 7.0
hph_ProductContext
hph_readme
hph_software
hph_software_req
HPPhotoSmartExpress
HPProductAssistant
ICCHelp
InstantShareDevicesMFC
Intel® PRO Network Adapters and Drivers
Intel® PROSet
Java Auto Updater
Java™ 6 Update 18
KODAK DC240 Software
Kodak EasyShare software
KSU
Learn2 Player (Uninstall Only)
Magellan Digitizing
Malwarebytes' Anti-Malware version 1.51.2.1300
MarketResearch
Match and Sew
Maxtor OneTouch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Interactive Training
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Media Content
Microsoft Office XP Small Business
Microsoft Silverlight
Microsoft SQL Server Desktop Engine (UPSWSDBSERVER)
Microsoft Streets and Trips 2005
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
Modem Helper
Mozilla Firefox (3.6)
MSIChecker
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MUSICMATCH Jukebox
MyDVD
NA1Messenger
Norton Security Suite
Notifier
NRF
NVIDIA Windows 2000/XP Display Drivers
OTtBPSDK
Paint Shop Pro 7
PanoStandAlone
PantoText
PaperPort 6.5
PCDADDIN
PCDHELP
Picture Easy 3.1
PolicyManager
PowerDVD
Pulse Ambassador
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Reconciler
ReportServer
Retrospect 6.0
SafeCast Shared Components
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Sentinel System Driver
SFR
SHASTA
ShopAtHome.com Toolbar
SKIN0001
SKINXSDK
SolutionCenter
Status
SupportUtility
System
TeamViewer 3
Toolbox
TrayApp
UnifiedPrinting
Uninstall AOL Emergency Connect Utility 1.0
Uninstall Startup Inspector
Unload
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB978506)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
UPS WorldShip
UPSDB
UPSICC
UPSlinkHTTP
UPSVCMM
USB Storage Adapter FX (MXO)
Visioneer 4400 Scanner
VPRINTOL
WebFldrs XP
WebHelp
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinZip 15.0
WIRELESS
WorldShip
.
==== Event Viewer Messages From Past Week ========
.
9/27/2011 9:56:06 AM, error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.
9/27/2011 9:43:44 AM, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: Access is denied.
9/27/2011 9:41:12 AM, error: Service Control Manager [7001] - The Windows Firewall/Internet Connection Sharing (ICS) service depends on the Network Connections service which failed to start because of the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7001] - The System Event Notification service depends on the COM+ Event System service which failed to start because of the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7001] - The Fax service depends on the Telephony service which failed to start because of the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7001] - The Computer Browser service depends on the Workstation service which failed to start because of the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7001] - The CGPS Service service depends on the Windows Time service which failed to start because of the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The Workstation service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The Windows Time service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The Windows Audio service failed to start due to the following error: The pipe has been ended.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The Telephony service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The System Restore Service service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The Server service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The Network Connections service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The Help and Support service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The Distributed Link Tracking Client service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The Cryptographic Services service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The COM+ Event System service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:41:12 AM, error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: The pipe state is invalid.
9/27/2011 9:40:04 AM, error: DCOM [10005] - DCOM got error "%230" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
9/27/2011 9:07:42 AM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Workstation service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Wireless Zero Configuration service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Windows Audio service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Telephony service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The System Restore Service service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The System Event Notification service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Server service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Secondary Logon service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Network Connections service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Error Reporting Service service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Distributed Link Tracking Client service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The DHCP Client service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The Cryptographic Services service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7034] - The COM+ Event System service terminated unexpectedly. It has done this 1 time(s).
9/27/2011 8:56:44 AM, error: Service Control Manager [7031] - The Windows Time service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
9/27/2011 8:56:44 AM, error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
9/27/2011 8:56:44 AM, error: Service Control Manager [7031] - The Help and Support service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
9/27/2011 8:56:44 AM, error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
9/27/2011 8:56:44 AM, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified procedure could not be found.
9/27/2011 8:56:44 AM, error: Service Control Manager [7022] - The Windows Time service hung on starting.
9/27/2011 8:56:44 AM, error: Service Control Manager [7022] - The Windows Image Acquisition (WIA) service hung on starting.
9/27/2011 8:56:44 AM, error: Service Control Manager [7022] - The Telephony service hung on starting.
9/27/2011 8:56:44 AM, error: Service Control Manager [7022] - The System Restore Service service hung on starting.
9/27/2011 8:56:44 AM, error: Service Control Manager [7022] - The System Event Notification service hung on starting.
9/27/2011 8:56:44 AM, error: Service Control Manager [7022] - The Distributed Link Tracking Client service hung on starting.
9/27/2011 8:56:44 AM, error: Service Control Manager [7001] - The Windows Firewall/Internet Connection Sharing (ICS) service depends on the Windows Management Instrumentation service which failed to start because of the following error: The pipe state is invalid.
9/27/2011 8:56:44 AM, error: Service Control Manager [7001] - The Security Center service depends on the Windows Management Instrumentation service which failed to start because of the following error: The pipe state is invalid.
9/27/2011 8:56:44 AM, error: Service Control Manager [7001] - The Fax service depends on the Telephony service which failed to start because of the following error: After starting, the service hung in a start-pending state.
9/27/2011 8:56:44 AM, error: Service Control Manager [7001] - The CGPS Service service depends on the Windows Time service which failed to start because of the following error: After starting, the service hung in a start-pending state.
9/27/2011 8:56:44 AM, error: Service Control Manager [7001] - The Canon Camera Access Library 8 service depends on the Windows Image Acquisition (WIA) service which failed to start because of the following error: After starting, the service hung in a start-pending state.
9/27/2011 8:56:44 AM, error: Service Control Manager [7000] - The Norton Security Suite service failed to start due to the following error: Access is denied.
9/27/2011 8:56:44 AM, error: Service Control Manager [7000] - The Fast User Switching Compatibility service failed to start due to the following error: The pipe state is invalid.
9/27/2011 8:56:44 AM, error: Service Control Manager [7000] - The Computer Browser service failed to start due to the following error: The pipe state is invalid.
9/27/2011 8:56:44 AM, error: Service Control Manager [7000] - The Automatic Updates service failed to start due to the following error: The pipe state is invalid.
9/27/2011 3:39:12 PM, error: Service Control Manager [7000] - The Windows Audio service failed to start due to the following error: The pipe state is invalid.
9/27/2011 3:39:12 PM, error: Service Control Manager [7000] - The Task Scheduler service failed to start due to the following error: The pipe state is invalid.
.
==== End Of File ===========================


RKU*********************************************************

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 3182592 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 44.03 )
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2189952 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2189952 bytes
0x804D7000 RAW 2189952 bytes
0x804D7000 WMIxWDM 2189952 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xAC913000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20110923.002\NAVEX15.SYS 1572864 bytes (Symantec Corporation, AV Engine)
0xB9232000 C:\WINDOWS\System32\DRIVERS\nv4_mini.sys 1253376 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 44.03 )
0xB1E4C000 C:\WINDOWS\System32\DRIVERS\BCMSM.sys 1101824 bytes (Broadcom Corporation, Modem Device Driver)
0xAC514000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20101123.003\BHDrvx86.sys 704512 bytes (Symantec Corporation, BASH Driver)
0xF7B3B000 SYMEFA.SYS 671744 bytes
0xBA773000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB1D1C000 C:\WINDOWS\system32\drivers\smwdm.sys 548864 bytes (Analog Devices, Inc., SoundMAX Integrated Digital Audio )
0xACADD000 C:\WINDOWS\system32\drivers\N360\0500000.07D\SRTSP.SYS 544768 bytes (Symantec Corporation, Symantec AutoProtect)
0xAC61E000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xAC5C0000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xB1C72000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xAC781000 C:\WINDOWS\system32\drivers\N360\0500000.07D\SYMTDI.SYS 364544 bytes (Symantec Corporation, Network Dispatch Driver)
0xAC7DA000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xAC703000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20101201.001\IDSxpx86.sys 360448 bytes (Symantec Corporation, IDS Core Driver)
0xF7449000 SYMDS.SYS 356352 bytes
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xAC077000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xAC89F000 C:\WINDOWS\System32\Drivers\cdudf_xp.SYS 262144 bytes (Roxio, CD-UDF NT Filesystem Driver)
0xAC858000 C:\WINDOWS\System32\Drivers\UdfReadr_xp.SYS 217088 bytes (Roxio, CD-UDF NT Filesystem Reader Driver)
0xF75A8000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xAC0F2000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xBA746000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xAC68E000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xAC6DB000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xAC75B000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xACA93000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 155648 bytes (Symantec Corporation, Symantec Event Library)
0xB1E05000 C:\WINDOWS\System32\DRIVERS\e100b325.sys 147456 bytes (Intel Corporation, Intel® PRO/100 Adapter NDIS 5.1 driver)
0xAC147000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xACAB9000 C:\WINDOWS\system32\drivers\N360\0500000.07D\Ironx86.SYS 147456 bytes (Symantec Corporation, Iron Driver)
0xB1CF8000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB1F59000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB1E29000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xAC6B9000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806EE000 ACPI_HAL 131840 bytes
0x806EE000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF74A0000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF74D8000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB1DA2000 C:\WINDOWS\System32\Drivers\pwd_2k.SYS 118784 bytes (Roxio, Win2000 Framework for Packet Write Driver)
0xBA72C000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xABC37000 C:\DOCUME~1\INITIA~1\LOCALS~1\Temp\axlyapoc.sys 102400 bytes
0xF74C0000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xAC4FC000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF7420000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB1CE1000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xAC8FF000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\VirusDefs\20110923.002\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xB1DD0000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB1F7D000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAC833000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xAC0B8000 C:\WINDOWS\System32\Drivers\SENTINEL.SYS 73728 bytes (Rainbow Technologies, Inc., Sentinel System Driver (NT Parallel driver))
0xF7437000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB1DBF000 C:\WINDOWS\System32\Drivers\Cdr4_xp.SYS 69632 bytes (Roxio, CDR4_XP CDR Helper)
0xABE86000 C:\WINDOWS\system32\Drivers\EPLPDX02.SYS 69632 bytes (MK Systems CO., LTD., LPT I/O driver for EPSON PRINTER)
0xF7597000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB1CD0000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xBA69B000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xB2085000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7677000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xB2055000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xB2075000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xB70E1000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7637000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF76C7000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xB2045000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7617000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xB2025000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF7647000 agp440.sys 45056 bytes (Microsoft Corporation, 440 NT AGP Filter)
0xBA66B000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xB2065000 C:\WINDOWS\System32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7607000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xB2035000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xB5E10000 C:\WINDOWS\system32\drivers\N360\0500000.07D\SRTSPX.SYS 45056 bytes (Symantec Corporation, Symantec AutoProtect)
0xF75F7000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xB1FF5000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xB2005000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xABF4F000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0xF7627000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBA60B000 C:\WINDOWS\System32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xB2015000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xB7071000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xF7537000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xB218B000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xB2C17000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xB2193000 C:\WINDOWS\System32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xB9F3F000 C:\WINDOWS\System32\DRIVERS\fdc.sys 28672 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0xF7777000 C:\DOCUME~1\INITIA~1\LOCALS~1\Temp\mbr.sys 28672 bytes
0xF7707000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF77A7000 C:\WINDOWS\System32\Drivers\Cdralw2k.SYS 24576 bytes (Roxio, CDRAL for Windows 2000 Kernel Driver)
0xB9F47000 C:\WINDOWS\System32\Drivers\dvd_2K.SYS 24576 bytes (Roxio, DVD-RAM AddOn Driver)
0xF781F000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xB6E34000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xB5D6C000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xB219B000 C:\WINDOWS\System32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF77B7000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xB2C37000 C:\WINDOWS\System32\DRIVERS\wanatw4.sys 24576 bytes (America Online, Inc., Wan Miniport (ATW))
0xB2BF7000 C:\WINDOWS\System32\DRIVERS\flpydisk.sys 20480 bytes (Microsoft Corporation, Floppy Driver)
0xB2C1F000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xB2C2F000 C:\WINDOWS\System32\DRIVERS\omci.sys 20480 bytes (Dell Computer Corporation, OMCI Device Driver)
0xF770F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF77BF000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7717000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xB9F4F000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xB6E64000 C:\WINDOWS\System32\DRIVERS\SNTNLUSB.SYS 20480 bytes (Rainbow Technologies Inc., Rainbow Technologies Sentinel Device Driver)
0xB6E3C000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xB6E74000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xAC1C7000 C:\WINDOWS\System32\Drivers\Aspi32.SYS 16384 bytes (Adaptec, ASPI for WIN32 Kernel Driver)
0xB216B000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xAC22F000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xB266E000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF7897000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xAC13B000 C:\WINDOWS\System32\drivers\CdaC15BA.SYS 12288 bytes
0xB267E000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB2E22000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xB2173000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xB266A000 C:\WINDOWS\system32\drivers\pfc.sys 12288 bytes (Padus, Inc., Padus® ASPI Shell)
0xB5CEB000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xB34AD000 C:\WINDOWS\System32\Drivers\Sydexfdd.sys 12288 bytes (Windows ® 2000 DDK provider, Sydex Floppy Driver)
0xB2F5F000 C:\WINDOWS\system32\drivers\aeaudio.sys 8192 bytes (Andrea Electronics Corporation, Andrea Audio Stub Driver)
0xF79B1000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xB2F5B000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF79AD000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7987000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF79AF000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xB217B000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF79B3000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xB2F5D000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xB2988000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7989000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7ABE000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7A55000 C:\WINDOWS\System32\Drivers\BANTExt.sys 4096 bytes
0xBA24B000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xB8032000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7A4F000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x89FD4830 00005441 2000 bytes
0x89FD4830 unknown_irp_handler 2000 bytes
==============================================
>Stealth
==============================================
WARNING: Virus alike driver modification [serial.sys]

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 03 October 2011 - 08:49 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 LT123

LT123
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Posted 04 October 2011 - 06:54 AM

I get the message regarding the recovery console...I do not have an internet connection when booting "normal". I can get connected if i boot to safe mode. Please advise

#9 LT123

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Posted 04 October 2011 - 07:08 AM

I selected Yes figuring it was gonna check if I was connected anyway...it did....stated it would continue with malware scan...reported that it was infected with rootkit.zeroaccess and is currently rebooting.

#10 LT123

LT123
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Posted 04 October 2011 - 09:05 AM

combo log below. certainly made a difference. services seem to have started, can ping external resources (yahoo.com)...however when i launch a browser i still cannot display a web page

ComboFix 11-10-04.02 - Initial Touch 10/04/2011 9:04.1.1 - x86 NETWORK
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.1263 [GMT -4:00]
Running from: c:\documents and settings\Initial Touch\Desktop\ComboFix.exe
* Created a new restore point
.
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\DirectCDUserNameE.txt
c:\documents and settings\All Users\Application Data\DragToDiscUserNameE.txt
c:\documents and settings\Initial Touch\WINDOWS
c:\program files\INSTALL.LOG
c:\program files\messenger\msmsgsin.exe
c:\program files\SelectRebates
c:\program files\SelectRebates\FFToolbar\chrome.manifest
c:\program files\SelectRebates\FFToolbar\chrome\sahtoolbar.jar
c:\program files\SelectRebates\FFToolbar\defaults\preferences\sahtoolbar.js
c:\program files\SelectRebates\FFToolbar\install.rdf
c:\program files\SelectRebates\SelectAlerts.dat
c:\program files\SelectRebates\SelectRebates.exe
c:\program files\SelectRebates\SelectRebates.ini
c:\program files\SelectRebates\SelectRebatesA.dat
c:\program files\SelectRebates\SelectRebatesApi.exe
c:\program files\SelectRebates\SelectRebatesB.dat
c:\program files\SelectRebates\SelectRebatesBT.dat
c:\program files\SelectRebates\SelectRebatesDownload.exe
c:\program files\SelectRebates\SelectRebatesUninstall.exe
c:\program files\SelectRebates\SRebates.dll
c:\program files\SelectRebates\SRFF3.dll
c:\program files\SelectRebates\Toolbar\AddtoList.bmp
c:\program files\SelectRebates\Toolbar\basis.xml
c:\program files\SelectRebates\Toolbar\Basis.xml.dym
c:\program files\SelectRebates\Toolbar\Blank.bmp
c:\program files\SelectRebates\Toolbar\CashBack.bmp
c:\program files\SelectRebates\Toolbar\Coupons.bmp
c:\program files\SelectRebates\Toolbar\GroceryCoupon.bmp
c:\program files\SelectRebates\Toolbar\i_magnifying.bmp
c:\program files\SelectRebates\Toolbar\icons.bmp
c:\program files\SelectRebates\Toolbar\logo.bmp
c:\program files\SelectRebates\Toolbar\logo_24.bmp
c:\program files\SelectRebates\Toolbar\logo_HotSpots.bmp
c:\program files\SelectRebates\Toolbar\ReviewSite.bmp
c:\program files\SelectRebates\Toolbar\RightControls.dym
c:\program files\SelectRebates\Toolbar\sahtb-alert.bmp
c:\program files\SelectRebates\Toolbar\sahtb-go.bmp
c:\program files\SelectRebates\Toolbar\sahtb-grocerycoupons.bmp
c:\program files\SelectRebates\Toolbar\sahtb-icons.bmp
c:\program files\SelectRebates\Toolbar\sahtb-restaurant.bmp
c:\program files\SelectRebates\Toolbar\sahtb-wishlist.bmp
c:\program files\SelectRebates\Toolbar\Scissors.bmp
c:\program files\SelectRebates\Toolbar\ShopAtHomeToolbar.dll
C:\Thumbs.db
c:\windows\$NtUninstallKB27056$
c:\windows\$NtUninstallKB27056$\221748088\@
c:\windows\$NtUninstallKB27056$\221748088\bckfg.tmp
c:\windows\$NtUninstallKB27056$\221748088\cfg.ini
c:\windows\$NtUninstallKB27056$\221748088\Desktop.ini
c:\windows\$NtUninstallKB27056$\221748088\keywords
c:\windows\$NtUninstallKB27056$\221748088\kwrd.dll
c:\windows\$NtUninstallKB27056$\221748088\L\asobptkf
c:\windows\$NtUninstallKB27056$\221748088\lsflt7.ver
c:\windows\$NtUninstallKB27056$\221748088\U\00000001.@
c:\windows\$NtUninstallKB27056$\221748088\U\00000002.@
c:\windows\$NtUninstallKB27056$\221748088\U\80000000.@
c:\windows\$NtUninstallKB27056$\221748088\U\80000032.@
c:\windows\$NtUninstallKB27056$\2341878668
c:\windows\help\wmplayer.bak
c:\windows\ST6UNST.000
c:\windows\system32\d3d9caps.dat
c:\windows\system32\rnaph.dll
c:\windows\system32\twain.dll
.
Infected copy of c:\windows\system32\drivers\serial.sys was found and disinfected
Restored copy from - The cat found it :)
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_d379b78
.
.
((((((((((((((((((((((((( Files Created from 2011-09-04 to 2011-10-04 )))))))))))))))))))))))))))))))
.
.
2011-10-04 11:57 . 2008-04-13 19:15 64512 ----a-w- c:\windows\system32\drivers\serial.sys
2011-09-27 13:10 . 2011-09-27 13:10 -------- d--h--w- c:\windows\PIF
2011-09-25 10:43 . 2011-09-25 10:43 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-25 01:22 . 2011-09-25 01:22 -------- d-----w- C:\TDSSKiller_Quarantine
2011-09-24 19:36 . 2011-09-25 02:21 -------- d-----w- C:\RootKit
2011-09-24 13:36 . 2011-09-24 14:15 -------- d-----w- c:\documents and settings\Initial Touch\Local Settings\Application Data\NPE
2011-09-24 03:20 . 2011-09-24 03:20 -------- d-----w- c:\documents and settings\Initial Touch\Application Data\Tific
2011-09-24 03:20 . 2011-09-24 03:20 -------- d-----w- c:\documents and settings\Initial Touch\Local Settings\Application Data\Symantec
2011-09-23 23:01 . 2011-09-24 03:19 -------- d-----w- c:\documents and settings\Initial Touch\Local Settings\Application Data\ID Vault
2011-09-23 23:00 . 2011-09-23 23:01 -------- d-----w- c:\documents and settings\Initial Touch\Application Data\ID Vault
2011-09-23 22:49 . 2010-08-21 04:59 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-09-23 22:48 . 2011-09-23 22:48 -------- dc----w- c:\windows\system32\DRVSTORE
2011-09-23 22:48 . 2011-09-23 22:48 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-09-23 22:48 . 2011-09-23 22:48 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-09-23 22:48 . 2011-09-23 22:50 -------- d-----w- c:\program files\Common Files\Symantec Shared
2011-09-23 22:48 . 2011-09-23 22:48 -------- d-----w- c:\program files\Symantec
2011-09-23 22:48 . 2010-08-21 04:59 106928 ----a-w- c:\windows\system32\GEARAspi.dll
2011-09-23 22:47 . 2011-09-23 22:47 -------- d-----w- c:\windows\system32\drivers\N360
2011-09-23 22:47 . 2011-09-23 22:47 -------- d-----w- c:\program files\Norton Security Suite
2011-09-23 22:47 . 2011-09-23 22:47 -------- d-----w- c:\program files\Windows Sidebar
2011-09-23 22:47 . 2011-09-23 22:47 -------- d-----w- c:\program files\NortonInstaller
2011-09-23 22:44 . 2011-09-23 22:47 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
2011-09-23 22:39 . 2011-09-23 22:39 -------- d-----w- c:\documents and settings\All Users\Application Data\IsolatedStorage
2011-09-23 22:39 . 2011-09-19 13:33 91720 ----a-w- c:\program files\Mozilla Firefox\IdVaultCore.XmlSerializers.dll
2011-09-23 22:39 . 2011-09-19 13:33 1615432 ----a-w- c:\program files\Mozilla Firefox\IdVaultCore.dll
2011-09-23 22:39 . 2011-09-19 13:33 134728 ----a-w- c:\program files\Mozilla Firefox\CommonDotNET.dll
2011-09-23 22:39 . 2011-09-19 13:32 8007680 ----a-w- c:\program files\Mozilla Firefox\Microsoft.mshtml.dll
2011-09-23 22:38 . 2011-09-23 22:39 -------- d-----w- c:\program files\Constant Guard Protection Suite
2011-09-23 22:38 . 2011-09-23 22:38 -------- d-----w- c:\documents and settings\All Users\Application Data\White Sky, Inc
2011-09-23 22:09 . 2011-09-23 22:17 -------- d-----w- c:\documents and settings\Administrator.DBJ3N831
2011-09-22 14:15 . 2011-09-25 03:35 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
2011-09-22 14:14 . 2011-09-22 14:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Temp
2011-09-19 16:01 . 2011-09-19 16:01 -------- d-sh--w- c:\documents and settings\NetworkService\IETldCache
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-08-31 21:00 . 2010-02-15 20:09 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2005-11-03 16:59 . 2006-01-12 14:31 5313024 ----a-w- c:\program files\CPA6.msi
2005-07-14 03:27 . 2006-01-12 14:32 2003176 ----a-w- c:\program files\msi30.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Constant Guard.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Constant Guard.lnk
backup=c:\windows\pss\Constant Guard.lnkCommon Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-03-30 04:59 937920 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-06-08 04:02 37296 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Corel Photo Downloader]
2005-11-17 00:08 106496 ----a-w- c:\program files\Corel\Corel Photo Album 6\MediaDetect.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
2008-04-14 00:12 15360 ----a-w- c:\windows\SYSTEM32\ctfmon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDSentry]
2002-08-14 23:22 28672 ----a-r- c:\windows\SYSTEM32\DSentry.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
2010-03-08 07:27 41800 ----a-w- c:\program files\Common Files\aol\1102874125\EE\aolsoftware.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2005-06-10 15:44 249856 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2005-06-10 15:44 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MaxtorOneTouch]
2003-05-21 20:30 45056 ----a-w- c:\progra~1\Maxtor\OneTouch\Utils\OneTouch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NA1Messenger]
2009-12-02 02:36 24576 ----a-w- c:\ups\WSTD\UPSNA1Msgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NvCplDaemon]
2003-05-02 19:19 4640768 ----a-w- c:\windows\SYSTEM32\nvcpl.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
2003-05-02 19:19 323584 ----a-w- c:\windows\SYSTEM32\nwiz.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PPWebCap]
2000-03-01 14:37 48128 ----a-w- c:\progra~1\ScanSoft\PAPERP~1\PPWEBCAP.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 22:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc]
2004-01-09 20:01 868352 ----a-w- c:\program files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioEngineUtility]
2003-05-01 22:44 65536 ----a-w- c:\program files\Common Files\Roxio Shared\System\EngUtil.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2011-06-07 14:41 273544 ----a-w- c:\program files\Real\realplayer\Update\realsched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\aol\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\aol\\1102874125\\EE\\aolsoftware.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\aol\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\aol\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\AOL 9.5\\waol.exe"=
"c:\\Program Files\\Common Files\\aol\\TopSpeed\\3.0\\aoltpsd3.exe"=
"c:\\Program Files\\Common Files\\aol\\1102874125\\EE\\AOLServiceHost.exe"=
"c:\\Program Files\\Common Files\\aol\\System Information\\sinf.exe"=
.
R0 SymDS;Symantec Data Store;c:\windows\SYSTEM32\DRIVERS\N360\0500000.07D\SymDS.sys [9/23/2011 6:48 PM 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\SYSTEM32\DRIVERS\N360\0500000.07D\SymEFA.sys [9/23/2011 6:48 PM 652336]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20101123.003\BHDrvx86.sys [9/23/2011 6:48 PM 691248]
R1 SymIRON;Symantec Iron Driver;c:\windows\SYSTEM32\DRIVERS\N360\0500000.07D\Ironx86.sys [9/23/2011 6:48 PM 136312]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20101201.001\IDSXpx86.sys [9/23/2011 6:48 PM 341944]
R3 SydexFDD;Sydex Floppy Driver;c:\windows\SYSTEM32\DRIVERS\sydexfdd.sys [11/4/2003 5:02 PM 13037]
S3 MTK;Media Technology Kernel Driver;c:\windows\system32\Drivers\mtk.sys --> c:\windows\system32\Drivers\mtk.sys [?]
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-04 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-2055419584-964328429-2048263879-1007.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-03-29 14:47]
.
2011-09-22 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-2055419584-964328429-2048263879-1007.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2011-03-29 14:47]
.
2011-10-04 c:\windows\Tasks\User_Feed_Synchronization-{187679D4-D0D8-46B3-9BD2-AD0E899CD070}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 09:31]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
TCP: DhcpNameServer = 68.87.64.150 68.87.75.198
FF - ProfilePath - c:\documents and settings\Initial Touch\Application Data\Mozilla\Firefox\Profiles\gzposo55.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: keyword.URL - hxxp://aolsearch.aol.com/aol/search?invocationType=client_searchbox&query=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
SafeBoot-mcmscsvc
SafeBoot-MCODS
MSConfigStartUp-SelectRebates - c:\program files\SelectRebates\SelectRebates.exe
AddRemove-Embird 2006 - c:\program files\EMBIRD32\UNINST.EXE
AddRemove-Foss_for_WorldShipDom - c:\ups\uows\FOSS\Foss90Uninst.isu
AddRemove-UPS UPS OnLine WorldShip QuickDoc () v2.0.0 - c:\ups\UOWS\QDOCUninstall.isu
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-04 09:43
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\5.0.0.125\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\5.0.0.125\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(2348)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\AOL\ACS\AOLAcsd.exe
c:\windows\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\ups\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
c:\windows\System32\nvsvc32.exe
c:\program files\Dantz\Retrospect\retrorun.exe
c:\windows\wanmpsvc.exe
c:\windows\system32\MsPMSPSv.exe
c:\windows\system32\fxssvc.exe
c:\program files\Canon\CAL\CALMAIN.exe
.
**************************************************************************
.
Completion time: 2011-10-04 09:54:18 - machine was rebooted
ComboFix-quarantined-files.txt 2011-10-04 13:54
.
Pre-Run: 14,113,095,680 bytes free
Post-Run: 15,074,578,432 bytes free
.
- - End Of File - - D353C52F64A1BDFD0E45A4B70745F1E9

#11 gringo_pr

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Posted 05 October 2011 - 09:06 PM

Hello

lets try this to get you back online, let me know if it works

Download and run WinSockFix. This is a two step process that will Back up the Registry and Reset the Winsock Stack.
  • Double click on WinsockXPFix.exe to open.
  • On the Winsock and TCP Repair Utility screen, click "ReG-Backup"
  • On the ERDNT Welcome screen, click "OK".
  • On the Backup to: screen, click "OK".
  • On the Folder does not exist question screen click "Yes".
  • You will see a status screen as your registry is being backed up.
  • On the Registry backup is complete! screen, click "OK" and you will go back to the main window.
  • On the Winsock and TCP Repair Utility screen, click "Fix".
  • On the Apply the VB_Winsock fix? screen click "Yes".
  • The screen will display a status message "repair completed please reboot."
  • On the Repair Completed screen click "OK" to reboot your computer.
  • If your computer was not using DHCP, you will need to reconfigure TCP/IP.
  • You should have connectivity restored.
If you have internet back come back and let me know if not go to next step

Download LSPFix and save to your desktop.
alternate download site
alternate download site
  • Disconnect from the Internet, go to the LSPfix file and extract (unzip) LSP-Fix into its own folder such as C:\lspfix. (Click here for information on how to do this if not sure. Win 9x/2000 users click here.
  • Open the lspfix folder and double-click on LSPFix.exe to start the program.
  • Check the "I know what I am doing" checkbox.
  • Click "Finish" and LSPfix will restore the chain numbers.
  • restart the computer


Gringo
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#12 LT123

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Posted 06 October 2011 - 07:10 PM

ran both tools...same status..obtain IP address and can ping yahoo.com but can browse no web sites. the lspfix reported no changes made

Thanks

#13 LT123

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Posted 06 October 2011 - 07:39 PM

uninstalled norton sec suite and malwarebytes...rebooted and can now get online. will re-install norton and hopefully be all good.

Thanks you for ur time and assistance

#14 gringo_pr

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Posted 06 October 2011 - 09:03 PM

Hello


uninstalled norton sec suite

You are the 2nd person to tell me this

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.5

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 LT123

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Posted 06 October 2011 - 11:53 PM

Did the java and adobe and TFC...logs below..Thanks

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7891

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/7/2011 12:42:44 AM
mbam-log-2011-10-07 (00-42-44).txt

Scan type: Quick scan
Objects scanned: 198209
Time elapsed: 19 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)





Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:46:57 AM, on 10/7/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SFT\GuardedID\gidd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Constant Guard Protection Suite\IDVault.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
C:\Program Files\Norton Security Suite\Engine\5.0.0.125\ccSvcHst.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Norton Security Suite\Engine\5.0.0.125\ccSvcHst.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Constant Guard Protection Suite\IDVaultSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\5.0.0.125\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\5.0.0.125\IPS\IPSBHO.DLL
O2 - BHO: Constant Guard Protection Suite (COM) - {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\Program Files\Constant Guard Protection Suite\NativeBHO.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\5.0.0.125\coIEPlg.dll
O4 - HKLM\..\Run: [GIDDesktop] C:\Program Files\SFT\GuardedID\gidd.exe /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Constant Guard.lnk = C:\Program Files\Constant Guard Protection Suite\IDVault.exe
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.av.aol.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1266826497406
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: GIDLogonXP - GIDLogonXP.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DVMVHUOVOHVTM - Unknown owner - C:\DOCUME~1\ADMINI~1.DBJ\LOCALS~1\Temp\DVMVHUOVOHVTM.exe (file missing)
O23 - Service: CGPS Service (IDVaultSvc) - White Sky, Inc. - C:\Program Files\Constant Guard Protection Suite\IDVaultSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing)
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\5.0.0.125\ccSvcHst.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\retrorun.exe
O23 - Service: Retrospect Helper - Dantz Development Corporation - C:\Program Files\Dantz\Retrospect\rthlpsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 7001 bytes




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