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Highjacked Modem


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#1 TQUAD

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Posted 23 January 2006 - 05:49 PM

:thumbsup:
After recently discovering 'UnSpy PC' on my computer I spent hours in safe mode tracking it down
and deleteing it by following great instructions from a BleepingCom;uter page. Unfortunately, the
modem was also taken over and now everytime I try to go online I'm asked if I want to install a
program that connects me to a 900 number to get on the internet for an initial charge of 40 dollars
plus the per minute fee of the number. Can someone please tell me how to find the controlling program and get rid of it. Do I need to post a 'Highjack This' log? Any help will be appreciated.
Tquad.

Edited by jgweed, 23 January 2006 - 06:21 PM.


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#2 -David-

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Posted 23 January 2006 - 06:19 PM

Hi TQUAD

It would appear that you have not totally removed your infection. Unspypc may or may not have been fully deleted from your system, and this may be causing connections to strange IP addresses. On the other hand, you may just be left with other malware (malicious software) that is infecting your PC/modem. You might have a dialer that is trying to connect you to a porn site for an incredibly high fee.

I have read your post and I think it would be wise for you to post a HijackThis log for an expert to review. I bet you are wondering what HijackThis is. Well it's a program that is simply able to show others what's going on inside your computer, in terms of infection etc..

I recommend you follow the HijackThis preparation guide which can be found here. It is important that you follow the guide closely. A number of scans will be run which may well fix your problem.

As the guide says, after you have completed the scans that are recommended, please post your "HijackThis" log in a new topic in the forum found here. Please add your system infomation and also what problems you are having. Please wait for a few days and one of our experts will get onto fixing your computer for you.

David

#3 Leurgy

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Posted 23 January 2006 - 06:54 PM

I would suggest using a-squared free. They also have a trial of the full version. That program is specific to Trojans and Dialers like you seem to have.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#4 Papakid

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Posted 24 January 2006 - 12:12 AM

UnSpy PC is usually connected to Wareout that mutates constantly, uses random filenames and has to be pried out of the registry with a crowbar along with hijacking DNS. So unfortunately automated scanners don't help much.

So your best bet is to follow David's suggestion. There is a special removal tool for the new variant that just came out that needs to be used in combination with HijackThis. Be sure to mention UnSpy PC when you post your log.

However, running a-squared free will help if you do have a dialer and is a good addition to preparing for a HijackThis post. But what sounds like a dialer is probably the DNS hijack that can be fixed with HijackThis and some tweaking.

The fate of all mankind, I see

Is in the hands of fools

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