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No internet


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12 replies to this topic

#1 hugeproblamo

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Posted 26 September 2011 - 04:37 PM

Hey, my computer no longer has internet access. It is running xp sp3. This has occured after running a boot time scan of avast antivirus and having many viruses including a long number virus in my windows folder 298..... I went online after and had no sound on you tube so I downloaded klite audio encoder after restarting I have no internet. I have tried resetting winsock, and resetting tc/ip. Both resetted sucessfully. I have also tried to turn on manually with admin services dhcp client, dns client, ipsec services, windows firewall all turn up with error code 1068 or 1075. Can this be resolved because other then no internet the system works fine.

Edited by hugeproblamo, 26 September 2011 - 04:51 PM.


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#2 Eyesee

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Posted 26 September 2011 - 05:11 PM

Hello and welcome to the forum!

You may need to reinstall your network card drivers.
What is the make/model of the system?

Edit: Also make sure that a proxy is not set. Here is a guide on how to check for that. Disreguard the last line as it is from a site that I found as an example.

Edited by Eyesee, 26 September 2011 - 05:19 PM.

In the beginning there was the command line.

#3 hugeproblamo

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Posted 26 September 2011 - 05:37 PM

It is a custom home built system with full access to everything. I also use firefox if that matters. I will try reinstalling network drivers.

Edited by hugeproblamo, 26 September 2011 - 05:39 PM.


#4 hugeproblamo

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Posted 26 September 2011 - 05:44 PM

I uninstalled and reinstalled my network adapter successfully but still the same issue.

#5 Eyesee

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Posted 26 September 2011 - 06:40 PM

Does device manager report the network card ok?

Check for the proxy setting as illustrated in the link I provided.
In the beginning there was the command line.

#6 hugeproblamo

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Posted 26 September 2011 - 07:08 PM

The network card is ok and the proxy server was not selected.

#7 jhayz

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Posted 26 September 2011 - 08:14 PM

Can you post any messages/details provided by windows on why you are not able to connect? What machine model do you have and is it wired or wireless?

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#8 hugeproblamo

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Posted 26 September 2011 - 08:22 PM

The computer is wired. The internet connection is fine it says connected. When I try to repair the connection it says "Windows could not finish repairing the problem because the following action cannot be completed: Failed to query TCP/IP settings of the connection. Cannot proceed. Also when I put in Ipconfig in cmd It says An internal error occured :the request is not supported.

#9 jhayz

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Posted 26 September 2011 - 08:51 PM

Have you tried again resetting TCP/IP and disabling certain protection softwares/firewalls to check on your issue?

Tekken
 


#10 hugeproblamo

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Posted 26 September 2011 - 09:34 PM

Yep firewall don't even work. And I reset tcp/ip 4 times to no avail. In the reset log it says completed but with no real log.

Edited by hugeproblamo, 26 September 2011 - 09:48 PM.


#11 Eyesee

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Posted 27 September 2011 - 11:59 AM

Try the Winsock XP fix from here
I have had it fix connectivity issues many times before.
In the beginning there was the command line.

#12 hugeproblamo

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Posted 27 September 2011 - 09:29 PM

It is fixed I tried re-installing tcp/ip stack and that fixed it. My tcp/ip stack must have been infected or corrupted. Thanks for the help guys.

#13 Eyesee

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Posted 28 September 2011 - 12:40 PM

Glad you got it working!
Good job :thumbup2:
In the beginning there was the command line.




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