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Yet another Google hijack victim - nothing detected on scans.


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5 replies to this topic

#1 MWard06

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Posted 26 September 2011 - 09:30 AM

Hello,

I really tried to avoid creating a new topic as I see a few of these on the first page alone. However, I've read through a few threads and followed the instructions, but the link hijacking is still happening. I would greatly appreciate any help that someone can offer.

The only symptom I have of an infection is that when I do a Google or a Yahoo search and click on a result, I am redirected to sites like 'getanswersfast' and 'moresearch'. This has happened on Firefox, IE, and Google Chrome.

I have done full scans on my primary antivirus, Avira, which have detected nothing.
I have downloaded MalwareBytes and have done both Quick and Complete Scans - again, nothing.
I downloaded RKill, which terminated the following processes:
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\SysWOW64\grpconv.exe
...and then followed up with MalwareBytes again, but nothing detected on MalwareBytes and no change in the Google problem.
I have downloaded SUPERAntiSpyware, which found 245 tracking cookies/adware and quarantined them, but no change.
I downloaded and ran CCleaner, which deleted lots of stuff (unrelated, I know) but the problem continues.

I could use a different search engine (like Swagbucks, which isn't great but at least the problem isn't there), but I have a feeling that this is something I shouldn't ignore! Any help you can offer, again, would be wonderful. THANK you in advance.

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#2 Broni

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Posted 26 September 2011 - 11:07 AM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 MWard06

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Posted 26 September 2011 - 12:50 PM

SECURITY CHECK RESULT:

Results of screen317's Security Check version 0.99.7
Windows 7
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Avira AntiVir Personal - Free Antivirus
WMI entry may not exist for antivirus; attempting automatic update.
Avira successfully updated!
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 22
Adobe Flash Player 10.3.183.7
Adobe Reader 9.2 MUI
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Avira Antivir avgnt.exe
Avira Antivir avguard.exe
``````````End of Log````````````

#4 MWard06

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Posted 26 September 2011 - 12:53 PM

MINITOOLBOX RESULT:

MiniToolBox by Farbar
Ran by Brian (administrator) on 26-09-2011 at 12:55:22
Windows 7 Home Premium (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Brian-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : nc.rr.com

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : nc.rr.com
Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
Physical Address. . . . . . . . . : 00-26-2D-90-E4-5F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : nc.rr.com
Description . . . . . . . . . . . : Atheros AR5B93 Wireless Network Adapter
Physical Address. . . . . . . . . : F0-7B-CB-08-6A-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1c1e:4732:7866:1286%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, September 26, 2011 9:50:26 AM
Lease Expires . . . . . . . . . . : Tuesday, September 27, 2011 9:50:25 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 200309707
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-21-E9-B9-F0-7B-CB-08-6A-5E
DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.nc.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : nc.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1492:120c:bdc6:ce05(Preferred)
Link-local IPv6 Address . . . . . : fe80::1492:120c:bdc6:ce05%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: google.com
Addresses: 74.125.45.104
74.125.45.105
74.125.45.106
74.125.45.147
74.125.45.99
74.125.45.103


Pinging google.com [74.125.159.106] with 32 bytes of data:
Reply from 74.125.159.106: bytes=32 time=32ms TTL=54
Reply from 74.125.159.106: bytes=32 time=30ms TTL=54

Ping statistics for 74.125.159.106:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 32ms, Average = 31ms
Server: dns-cac-lb-01.rr.com
Address: 209.18.47.61

Name: yahoo.com
Addresses: 67.195.160.76
69.147.125.65
72.30.2.43
98.137.149.56
209.191.122.70


Pinging yahoo.com [72.30.2.43] with 32 bytes of data:
Reply from 72.30.2.43: bytes=32 time=91ms TTL=53
Reply from 72.30.2.43: bytes=32 time=92ms TTL=53

Ping statistics for 72.30.2.43:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 91ms, Maximum = 92ms, Average = 91ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...00 26 2d 90 e4 5f ......Broadcom NetLink ™ Gigabit Ethernet
11...f0 7b cb 08 6a 5e ......Atheros AR5B93 Wireless Network Adapter
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.101 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.101 281
192.168.1.101 255.255.255.255 On-link 192.168.1.101 281
192.168.1.255 255.255.255.255 On-link 192.168.1.101 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.101 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.101 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 58 ::/0 On-link
1 306 ::1/128 On-link
13 58 2001::/32 On-link
13 306 2001:0:4137:9e76:1492:120c:bdc6:ce05/128
On-link
11 281 fe80::/64 On-link
13 306 fe80::/64 On-link
13 306 fe80::1492:120c:bdc6:ce05/128
On-link
11 281 fe80::1c1e:4732:7866:1286/128
On-link
1 306 ff00::/8 On-link
13 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/26/2011 11:26:57 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (09/26/2011 09:50:34 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/26/2011 09:50:34 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/26/2011 09:49:20 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/26/2011 09:49:20 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/26/2011 09:33:35 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/26/2011 09:33:35 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/26/2011 09:09:37 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/26/2011 09:09:37 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/26/2011 08:00:39 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.


System errors:
=============
Error: (09/26/2011 09:49:35 AM) (Source: Service Control Manager) (User: )
Description: The Server service terminated with the following error:
%%1062

Error: (09/26/2011 09:49:33 AM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Service Host service failed to start due to the following error:
%%1069

Error: (09/26/2011 09:49:33 AM) (Source: Service Control Manager) (User: )
Description: The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (09/26/2011 09:49:33 AM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Service Host service failed to start due to the following error:
%%1069

Error: (09/26/2011 09:49:33 AM) (Source: Service Control Manager) (User: )
Description: The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (09/26/2011 09:49:33 AM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Service Host service failed to start due to the following error:
%%1069

Error: (09/26/2011 09:49:33 AM) (Source: Service Control Manager) (User: )
Description: The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (09/26/2011 09:49:33 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service failed to start due to the following error:
%%1069

Error: (09/26/2011 09:49:33 AM) (Source: Service Control Manager) (User: )
Description: The netprofm service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (09/26/2011 09:49:33 AM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Service Host service failed to start due to the following error:
%%1069


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office Suite Service Pack 2 (SP2)
64 Bit HP CIO Components Installer (Version: 7.2.4)
Acer Assist
Acer Backup Manager (Version: 2.0.0.29)
Acer Crystal Eye Webcam (Version: 5.2.9.3)
Acer ePower Management (Version: 4.05.3004)
Acer eRecovery Management (Version: 4.05.3005)
Acer GridVista (Version: 3.01.0730)
Acer Registration (Version: 1.02.3006)
Acer ScreenSaver (Version: 1.1.2009.1217)
Acer Updater (Version: 1.01.3017)
Acer VCM (Version: 4.05.3000)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Flash Player 10 Plugin (Version: 10.3.183.7)
Adobe Photoshop Elements 6.0 (Version: 6.0)
Adobe Reader 9.2 MUI (Version: 9.2.0)
AI RoboForm (All Users)
Alcor Micro USB Card Reader (Version: 1.4.17.35005)
Apple Application Support (Version: 1.3.2)
Apple Software Update (Version: 2.1.3.127)
Avira AntiVir Personal - Free Antivirus (Version: 10.2.0.700)
Backup Manager Basic (Version: 2.0.0.29)
Broadcom Gigabit NetLink Controller (Version: 12.33.03)
BufferChm (Version: 140.0.212.000)
CCleaner (Version: 3.10)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
D110 (Version: 140.0.283.000)
Destinations (Version: 140.0.77.000)
DeviceDiscovery (Version: 140.0.212.000)
eSobi v2 (Version: 2.0.4.000274)
Google Earth Plug-in (Version: 6.0.3.2197)
Google Update Helper (Version: 1.3.21.69)
GPBaseService2 (Version: 140.0.211.000)
HP Customer Participation Program 14.0 (Version: 14.0)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP Photo Creations (Version: 1.0.0.2024)
HP Photosmart D110 All-In-One Driver Software 14.0 Rel. 7 (Version: 14.0)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 14.0 (Version: 14.0)
HP Update (Version: 5.002.002.002)
HPAppStudio (Version: 140.0.95.000)
HPPhotoGadget (Version: 140.0.524.000)
HPProductAssistant (Version: 140.0.212.000)
Identity Card (Version: 1.00.3003)
Intel® Control Center (Version: 1.2.0.1006)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2008)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Turbo Boost Technology Monitor (Version: 1.0.186.6)
Intel® Matrix Storage Manager
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 22 (Version: 6.0.220)
Launch Manager (Version: 3.0.05)
LSI HDA Modem (Version: 2.2.98)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
MarketResearch (Version: 140.0.212.000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Default Manager (Version: 2.1.54.0)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Standard 2007 (Version: 12.0.6425.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyWinLocker (Version: 3.1.76.0)
Network64 (Version: 140.0.215.000)
NTI Backup Now 5 (Version: 5.1.2.627)
NTI Backup Now Standard (Version: 5.1.2.627)
NTI Media Maker 8 (Version: 8.0.12.6623)
Picasa 3 (Version: 3.8)
PS_AIO_07_D110_SW_Min (Version: 140.0.142.000)
QuickTime (Version: 7.68.75.0)
QuickTransfer (Version: 140.0.98.000)
Realtek High Definition Audio Driver (Version: 6.0.1.5969)
Scan (Version: 140.0.80.000)
Skype Toolbars (Version: 1.0.4051)
Skype™ 4.2 (Version: 4.2.169)
SmartWebPrinting (Version: 140.0.186.000)
SolutionCenter (Version: 140.0.214.000)
Status (Version: 140.0.256.000)
SUPERAntiSpyware (Version: 5.0.1118)
Synaptics Pointing Device Driver (Version: 14.0.6.0)
TeamViewer 6 (Version: 6.0.9947)
Times Reader (Version: 2.054)
Toolbox (Version: 140.0.428.000)
TrayApp (Version: 140.0.212.000)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2553110)
Visual C++ 8.0 Runtime Setup Package (x64) (Version: 9.0.0.623)
WebReg (Version: 140.0.212.017)
Welcome Center (Version: 1.00.3008)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live ID Sign-in Assistant (Version: 6.500.3165.0)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)

========================= Memory info: ===================================

Percentage of memory in use: 63%
Total physical RAM: 3764.5 MB
Available physical RAM: 1377.38 MB
Total Pagefile: 7527.14 MB
Available Pagefile: 5134.8 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.32 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:453.94 GB) (Free:401.47 GB) NTFS

========================= Users: ========================================

User accounts for \\BRIAN-PC

Administrator Brian Guest


**** End of log ****

MALWAREBYTES RESULT:

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7781

Windows 6.1.7600
Internet Explorer 9.0.8112.16421

9/26/2011 1:01:14 PM
mbam-log-2011-09-26 (13-01-14).txt

Scan type: Quick scan
Objects scanned: 178439
Time elapsed: 2 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 MWard06

MWard06
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Posted 26 September 2011 - 12:54 PM

GMER RESULT:

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-09-26 13:45:24
Windows 6.1.7600
Running: feq3okf1.exe


---- Files - GMER 1.0.15 ----

File C:\Users\Brian\AppData\Local\Microsoft\Internet Explorer\Recovery\Last Active\{7139B74D-E863-11E0-A472-00262D90E45F}.dat 0 bytes
File C:\Users\Brian\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\0EKJADEU\topic420543[1].htm 0 bytes
File C:\Users\Brian\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\0EKJADEU\data_sync[1].htm 0 bytes
File C:\Users\Brian\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\0EKJADEU\data_sync[2].htm 0 bytes
File C:\Users\Brian\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\flaD1DE.tmp 0 bytes

---- EOF - GMER 1.0.15 ----

Thank you SO much for your help. I can't tell you how much I appreciate you looking over this for me.

#6 Broni

Broni

    The Coolest BC Computer


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  • Location:Daly City, CA
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Posted 26 September 2011 - 01:04 PM

Unfortunately tools allowed in this forum can't detect anything wrong.

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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