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Install/Uninstall issues

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#1 robynm7


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Posted 25 September 2011 - 01:50 PM

I've tried searching the forums b/c I know I can't be the only one with these issues...but every topic seemed to have slightly different issues! Please let me know if this has already been addressed.
I never had this problem with my old laptop (Windows XP) but since using Windows 7 now, I've noticed that I try to download some programs, and I guess they never install properly? The icon will be on my desktop and I doubleclick and nothing happens. Or I doubleclick and it says "preparing to install" and nothing ever happens. Or, here recently, I dowloaded Skype, used it once fine, and tried to use it again yesterday and sure enough, I click the desktop icon and a box pops up saying "preparing to install" and nothing ever happens. Sooo I figured I'd try and uninstall and re-install, which leads to my other issue...
I tried to uninstall Skype (and other programs) and it says "system administrator has set policies to prevent this installation" then "you do not have sufficient access to uninstall, please contact system administrator". Well I am the only user account and am the administrator. I even tried changing the "owner" to my user/administrator account for Skype and all subfolders and still have this problem.
I don't know if my install and uninstall issues are related...I know it's annoying though to download a program and can't use it, can't uninstall it.

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#2 hamluis



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Posted 27 September 2011 - 02:02 PM

Worth a look, http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-installing-or-uninstalling-programs .

You might also try Fixit at http://support.microsoft.com/kb/822798 .



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