Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Google Redirect....Removal


  • This topic is locked This topic is locked
2 replies to this topic

#1 neoseal

neoseal

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:12:49 PM

Posted 25 September 2011 - 08:54 AM

Hello

I am new on this forum and posting for the first time. Recently my computer is infected with google redirect virus, only firefox is infected, internet explorer is fine. I have used Hitman Pro, Malwarebytes, Hijackthis,Goored and lot of other usual removal tools but in vain. Finally thought of going for combofix and have performed the scan as per the guideline. After scanning still google search in firefox is being redirected. Herewith is attached logs from Combofix as well as Hijackthis and Goored. Please help me get rid of the infection.

Thanks.

Regards,

neoseal

Attached Files



BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,770 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:49 PM

Posted 30 September 2011 - 08:47 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
Try this:

Go start > run box and type cmd and hit OK
type
ipconfig /flushdns <-- (The space between g and / is needed)

repeat with
ipconfig /renew

Then hit Enter, type Exit, hit Enter
*/*

If still being redirected post the results of these scans.

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

Posted Image
Download DDS and save it to your desktop from here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop.

Please just paste the contents of the DDS.txt log in your next post.
===

Download http://public.avast.com/~gmerek/aswMBR.exe (aswMBR.exe) ( 511KB ) to your desktop. Double click the aswMBR.exe to run it

  • Click the "Scan" button to start scan.
  • Upon completion of the scan, click Save log, and save it to your desktop. (Note - do not select any Fix at this time) <- IMPORTANT
  • Please post the contents of that log in your next reply.
There shall also be a file on your desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) folder. Please attach that zipped file in your next reply.
===

Please Download
TDSSKiller.zip

>>> Double-click on TDSSKiller.exe to run the application.
  • Click on the Start Scan button and wait for the scan and disinfection process to be over.
  • If an infected file is detected, the default action will be Cure, click on Continue
    Posted Image
  • If a suspicious file is detected, the default action will be Skip, click on Continue
    Posted Image
  • If you are asked to reboot the computer to complete the process, click on the Reboot Now button. A report will be automatically saved at the root of the System drive ((usually C:\) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt" (for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt). Please copy and paste the contents of that file here.
  • If no reboot is required, click on Report. A log file will appear. Please copy and paste the contents of that file in your next reply.

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs and let me know if the problem persists.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 38,770 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:49 PM

Posted 05 October 2011 - 09:39 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users