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Malware removal


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#1 Mot44

Mot44

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Posted 25 September 2011 - 01:09 AM

Hi
I am new to this forum so I am really hoping for some help :o)

I managed to pick up the latest Personal Shield Pro Malware and have so far spent the best part of two days trying to sort out my PC.

So far I have managed to get the malware to think I have paid for it so it doesn't keep popping up. I have run malwarebytes and AVG (for good measure).

My initial problem was that I only had a balck screen with a flashing _ top left but, eventually, managed to boot from the XP CD. With this forums help I have managed to get to the recovery mode and now I am completely lost.

Any help would be sooooooo much appreciated.

Mot44

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#2 Mot44

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Posted 26 September 2011 - 06:08 AM

Hi Forum

I'm not sure how to let you know I have decided to call in an expert to sort out my PC as I use it for work.

Hope this post is the right thing to do.

Great site and really appreciate that people give their time voluntarily so really needed to let you know.

Many thanks
Linda

#3 Budapest

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Posted 26 September 2011 - 05:59 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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