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Testend Online/Jemacpv infection?


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26 replies to this topic

#1 Lazukin

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Posted 25 September 2011 - 12:27 AM

I have no idea what the name of this virus is or what kind it is. All I know is that it's attempted to access my computer several times, and I'm getting popups randomly as well as google searches being redirected. I'm linking the previous thread for reference, as Broni suggested that I should.



http://www.bleepingcomputer.com/forums/topic420334.html/page__st__15



On page 2, I gave what information I could find on the domain name of the popups.






One thing that is probably very important to note is that I had to do an emergency System Restore due to my laptop being unable to start. I lost everything on the laptop, but obviously most of the viruses remained. I removed the most harmful viruses I believe, but this one is annoying and I think it may be adding more viruses to the computer.

Attached Files



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#2 HelpBot

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Posted 30 September 2011 - 12:30 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/420375 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 Lazukin

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Posted 30 September 2011 - 01:26 AM

I'm not sure whether or not I run 64 bit or 32 bit, but I ran a GMER scan anyway just in case.


So anyways,

1. I haven't found out much more about this yet, but my laptop also occasionally has trouble starting. The google redirects and the random popups still occur as well.



2.



.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Hunter at 2:56:10 on 2011-09-29
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4058.2648 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Windows\SysWOW64\ping.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\mcafee.com\agent\mcagent.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\notepad.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: SBCONVERT Class: {3017fb3e-9a77-4396-88c5-0ec9548fb42f} - C:\Program Files (x86)\SpeedBit Video Downloader\Toolbar\tbcore3.dll
BHO: SearchPredictObj Class: {389943b0-c3a2-4e69-82cb-8596a84cb3dc} - C:\PROGRA~2\SEARCH~1\SEARCH~1.DLL
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110924160727.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
BHO: GrabberObj Class: {ff7c3cf0-4b15-11d1-abed-709549c10000} - C:\PROGRA~2\SPEEDB~1\Toolbar\grabber.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: SpeedBit Video Downloader: {0329e7d6-6f54-462d-93f6-f5c3118badf2} - C:\Program Files (x86)\SpeedBit Video Downloader\Toolbar\tbcore3.dll
uRun: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"
mRunOnce: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
TCP: DhcpNameServer = 209.206.160.253 209.206.184.250
TCP: Interfaces\{77C96EA3-45D8-4026-871D-906813965022} : DhcpNameServer = 209.206.160.253 209.206.184.250
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: SBCONVERT Class: {3017FB3E-9A77-4396-88C5-0EC9548FB42F} - C:\Program Files (x86)\SpeedBit Video Downloader\Toolbar\tbcore3.dll
BHO-X64: SBCONVERT - No File
BHO-X64: SearchPredictObj Class: {389943B0-C3A2-4E69-82CB-8596A84CB3DC} - C:\PROGRA~2\SEARCH~1\SEARCH~1.DLL
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO-X64: Search Helper - No File
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20110924160727.dll
BHO-X64: scriptproxy - No File
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
BHO-X64: GrabberObj Class: {FF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRA~2\SPEEDB~1\Toolbar\grabber.dll
BHO-X64: GrabberObj Class - No File
TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB-X64: SpeedBit Video Downloader: {0329E7D6-6F54-462D-93F6-F5C3118BADF2} - C:\Program Files (x86)\SpeedBit Video Downloader\Toolbar\tbcore3.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
mRunOnce-x64: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"
mRunOnce-x64: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Hunter\AppData\Roaming\Mozilla\Firefox\Profiles\uobjo80h.default\
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\3.0.40624.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\system32\drivers\mfewfpk.sys --> C:\Windows\system32\drivers\mfewfpk.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\system32\DRIVERS\mfenlfk.sys --> C:\Windows\system32\DRIVERS\mfenlfk.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-12-4 98208]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-12-4 13336]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-9-23 355440]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-9-23 355440]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-9-23 355440]
R2 McShield;McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2010-12-4 200056]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2010-12-4 245352]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\mcafee\systemcore\mfevtps.exe [2010-12-4 149032]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-12-4 689472]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\system32\drivers\cfwids.sys --> C:\Windows\system32\drivers\cfwids.sys [?]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\system32\drivers\mfefirek.sys --> C:\Windows\system32\drivers\mfefirek.sys [?]
S2 0060821316821047mcinstcleanup;McAfee Application Installer Cleanup (0060821316821047);C:\Windows\TEMP\006082~1.EXE C:\PROGRA~2\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service --> C:\Windows\TEMP\006082~1.EXE C:\PROGRA~2\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]
S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2011-9-23 366152]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\system32\drivers\mferkdet.sys --> C:\Windows\system32\drivers\mferkdet.sys [?]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\mcafee\mcsvchost\McSvHost.exe [2011-9-23 355440]
.
=============== Created Last 30 ================
.
2011-09-27 23:18:32 35328 ----a-w- C:\Program Files\Windows Mail\wabfind.dll
2011-09-27 23:16:50 126976 ----a-w- C:\Program Files\Common Files\System\Ole DB\msdaosp.dll
2011-09-27 04:17:37 -------- d-----w- C:\Users\Hunter\AppData\Local\ElevatedDiagnostics
2011-09-24 22:49:51 24376 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\Scriptff.dll
2011-09-24 20:07:59 9728 ----a-w- C:\Windows\SysWow64\sscore.dll
2011-09-24 20:07:59 463360 ----a-w- C:\Windows\System32\drivers\srv.sys
2011-09-24 20:07:59 402944 ----a-w- C:\Windows\System32\drivers\srv2.sys
2011-09-24 20:07:59 236032 ----a-w- C:\Windows\System32\srvsvc.dll
2011-09-24 20:07:59 161792 ----a-w- C:\Windows\System32\drivers\srvnet.sys
2011-09-24 10:41:08 -------- d-----w- C:\Windows\SysWow64\Wat
2011-09-24 10:41:07 -------- d-----w- C:\Windows\System32\Wat
2011-09-24 04:47:19 -------- d-----w- C:\Users\Hunter\AppData\Local\Mozilla
2011-09-24 03:38:04 -------- d-----w- C:\Users\Hunter\My Backup Files
2011-09-24 02:16:27 -------- d-----w- C:\Program Files (x86)\ESET
2011-09-23 20:47:44 -------- d-----w- C:\Users\Hunter\AppData\Roaming\Malwarebytes
2011-09-23 20:47:39 -------- d-----w- C:\ProgramData\Malwarebytes
2011-09-23 20:47:36 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-09-23 20:47:36 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-09-23 19:58:43 2560 ----a-w- C:\Windows\_MSRSTRT.EXE
2011-09-23 10:24:02 -------- d-----w- C:\Users\Hunter\AppData\Roaming\.minecraft
2011-09-23 10:22:21 -------- d-----w- C:\Riot Games
2011-09-23 10:22:08 -------- d-----w- C:\Program Files\Ventrilo
2011-09-23 10:22:02 -------- d-----w- C:\Program Files (x86)\iTunes
2011-09-23 10:21:43 -------- d-----w- C:\Program Files (x86)\World of Warcraft
2011-09-23 10:21:38 -------- d-----w- C:\Program Files (x86)\Wondershare
2011-09-23 10:20:18 -------- d-----w- C:\Program Files (x86)\Stunlock Studios
2011-09-23 10:19:25 -------- d-----w- C:\Program Files (x86)\Steam
2011-09-23 10:19:25 -------- d-----w- C:\Program Files (x86)\REACTOR
2011-09-23 10:19:24 -------- d-----w- C:\Program Files (x86)\OpenOffice.org 3
2011-09-23 10:18:07 -------- d-----w- C:\Program Files (x86)\Microsoft Games
2011-09-23 10:17:57 -------- d-----w- C:\Program Files (x86)\Dofus 2
2011-09-23 10:17:55 -------- d-----w- C:\Program Files (x86)\CamStudio
2011-09-23 10:17:54 -------- d-----w- C:\Program Files (x86)\Blueberry Software
2011-09-23 10:17:39 -------- d-----w- C:\Program Files (x86)\Amnesia - The Dark Descent Demo
2011-09-23 10:17:38 -------- d-----w- C:\Games
2011-09-23 10:17:37 -------- d-----w- C:\Fraps
2011-09-23 10:13:24 -------- d-----w- C:\Users\Hunter\AppData\Roaming\Dell
2011-09-23 10:13:15 -------- d-----w- C:\Users\Hunter\AppData\Roaming\Intel Corporation
2011-09-23 10:12:33 -------- d-sh--w- C:\$RECYCLE.BIN
2011-09-23 10:12:31 -------- d-----w- C:\Users\Hunter\AppData\Local\VirtualStore
2011-09-23 10:12:24 -------- d-----w- C:\Users\Hunter\AppData\Local\Stardock_Corporation
2011-09-23 10:12:09 -------- d-----w- C:\Users\Hunter\AppData\Local\SoftThinks
2011-09-23 08:26:47 -------- d-----w- C:\Users\Hunter\AppData\Local\Diagnostics
2011-09-23 07:18:13 -------- d-----w- C:\Users\Hunter\riotsGamesLogs
2011-09-23 07:17:34 -------- d-----w- C:\Users\Hunter\AppData\Roaming\LolClient
2011-09-23 06:46:06 -------- d-----w- C:\Windows\SMINST
2011-09-23 06:07:51 68616 ----a-w- C:\Windows\SysWow64\XAPOFX1_1.dll
2011-09-23 06:07:51 509448 ----a-w- C:\Windows\SysWow64\XAudio2_2.dll
2011-09-23 06:07:51 467984 ----a-w- C:\Windows\SysWow64\d3dx10_39.dll
2011-09-23 06:07:51 1493528 ----a-w- C:\Windows\SysWow64\D3DCompiler_39.dll
2011-09-23 06:07:50 3851784 ----a-w- C:\Windows\SysWow64\D3DX9_39.dll
2011-09-23 02:51:34 -------- d-----w- C:\Program Files (x86)\Common Files\SpeedBit
2011-09-23 02:51:32 90784 ----a-w- C:\Windows\SysWow64\EasyHook32.dll
2011-09-23 02:51:32 109216 ----a-w- C:\Windows\SysWow64\EasyHook64.dll
2011-09-23 02:51:25 -------- d-----w- C:\Program Files (x86)\DAP
2011-09-23 02:51:15 -------- d-----w- C:\ProgramData\SpeedBit
2011-09-23 02:51:14 172032 ----a-w- C:\Windows\SysWow64\AniGIF.ocx
2011-09-23 02:51:14 -------- d-----w- C:\Program Files (x86)\SearchPredict
2011-09-23 02:51:13 -------- d-----w- C:\Program Files (x86)\SpeedBit Video Downloader
2011-09-23 01:53:16 -------- d-----w- C:\Users\Hunter\AppData\Local\PMB Files
2011-09-23 01:53:08 -------- d-----w- C:\ProgramData\PMB Files
2011-09-23 01:52:01 -------- d-----w- C:\Program Files (x86)\Pando Networks
.
==================== Find3M ====================
.
2011-07-22 05:35:08 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-22 04:56:17 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 2:57:51.65 ===============









3. I do not have my original windows CD/DVD available.

Attached Files



#4 Casey_boy

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Posted 30 September 2011 - 06:04 AM

Hi,

My name is Casey and I will be helping you with your malware problems.

Whilst I research the problems in your logs, it is very important that you do not make any changes to this PC. Specifically, do not run any further malware removal tools or try to remove anything yourself.

You may wish to "Watch Topic" so that you are immediately informed of any replies I make. I also ask that you reply to my posts within 5 days else your topic will be closed as stale.

Throughout the removal process, if you have any questions then you should ask them. If you are unsure of my instructions or something does not go as planned - then please tell me. Conversely, it is also important that you answer any questions I have and that you keep me updated on the state of the PC.

Regards,

Casey

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#5 Casey_boy

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Posted 30 September 2011 - 06:17 AM

Hi again,

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. If you are prompted to install the Recovery Console, then please do so.

Please include the C:\ComboFix.txt in your next reply for further review.

Note: If you have trouble running ComboFix, then please rename ComboFix.exe to Caseyboy.exe and re-run.

Casey

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#6 Lazukin

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Posted 30 September 2011 - 09:29 PM

Alright, I can't seem to disable McAfee Security Center or MalwareBytes. I currently have the full version of Malwarebytes so it's supposedly running fulltime protection, not sure whether it needs to be disabled or not.

Thanks for the reply though, I should return replies a bit faster from here on hopefully.

#7 Casey_boy

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Posted 01 October 2011 - 05:30 AM

Hi,

I found these instructions for MBAM:

you can right-click on the MBAM icon in the systray, chose Exit and then click Yes at the prompt asking "Are you sure you want to disable the MBAM Protection Module?


As for McAfee, it may depend on what version you have installed, but this might work:

In 2010 on security centre there is a link to Virus and spyware protection. click on this and then real type scanning and disable it.


Casey

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#8 Lazukin

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Posted 01 October 2011 - 02:51 PM

I went into msconfig using the run command, and unchecked all McAfee startup options and services, which worked.


However, after stage 3 had completed on combofix, I ended up with the BSOD and restarted my computer successfully.











One thing that I should mention is that every time I do a Windows Update (example below) when my computer restarts, I end up having to do startup repair. I may also be missing some of the files the computer started with, including the recycle bin. (I have searched for it, it's not on my desktop nor when I use the search bar)

Attached Files


Edited by Lazukin, 01 October 2011 - 02:56 PM.


#9 Casey_boy

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Posted 01 October 2011 - 04:36 PM

Hi,

Could you see if a log was produced? It would be at C:\ComboFix.txt.

:step1: Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

:step2: We need to create an OTL Report
  • Please download OTL from here
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

Casey

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#10 Lazukin

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Posted 02 October 2011 - 01:03 AM

Hello, after using the rootkit removal tool, finding one problem, and curing it, it asked for a restart. I pressed ok, but it wouldn't start up and wanted to run a startup repair. This was about 6 hours ago, but the startup repair has failed each time I've tried it. System restores have also failed.

My connection to the internet is incredibly spotty lately, would the startup repair work if I were to go to a place with better connection? My connection is currently working about 1/8th of the times that I try and stays up for 1-2 minutes before going down for 15-20 minutes. We just got a new router/modem and phone/alarm filters which may be affecting the connection. Having a repairman come in on Monday.

Anyway, should I just take my computer in for repair? I'm wondering if part of this might be a hardware problem or something.


EDIT: This response is from a different computer I should add.

Edited by Lazukin, 02 October 2011 - 01:05 AM.


#11 Casey_boy

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Posted 02 October 2011 - 06:14 AM

Hi Lazukin,

Anyway, should I just take my computer in for repair? I'm wondering if part of this might be a hardware problem or something.


That is your decision :) There are some things we can try which may allow us to get your PC back up and running - though it may take us a little while and ultimately, if it is a hardware issue (I can't say either way yet), you'll need to get a repair.

Let me know what you think,

Casey

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#12 Lazukin

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Posted 02 October 2011 - 01:26 PM

I'd like to try here as long as I can.

#13 Casey_boy

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Posted 02 October 2011 - 01:59 PM

OK :)

We'll go through the options one step at a time. Some of these steps you may have (directly or indirectly) done already, but if we do this one step at a time we will hopefully be able to get you up and running.

Access Window Recovery Environment

  • Turn your PC on, as it boots keep tapping the F8 key.
  • A black screen with boot options should appear.
  • Select the Repair your computer option (let me know if it isn't present).
  • A few screens will appear, enter your administrator username and password if requested.
  • Choose Startup Repair.
  • Reboot and see if you can start in normal mode.

Casey

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#14 Lazukin

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Posted 02 October 2011 - 02:46 PM

My computer actually always boots with boot options. Anyway, the two options were

"Launch Startup Repair (Recommended)"
and
"Start Windows Normally".


Startup repair failed to find the problem, and rebooting normally just went back to startup repair as usual :(

#15 Casey_boy

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Posted 02 October 2011 - 02:52 PM

Did you do the F8 tapping? That screen sounds as though Windows knew that your last session didn't load properly and so gave you that option.

Casey

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