Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD Analysis


  • Please log in to reply
7 replies to this topic

#1 spindrjr

spindrjr

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:13 AM

Posted 24 September 2011 - 02:03 PM

Hello,

I hope this post is in proper place/form. I have been experiencing some BSOD recently. I originally thought that these were related to a game I was playing on Vista (Darksiders), as I would only get crashed while playing that game. Since then, however, I noticed at least one crash while NOT playing that game. Since my system had been around about a year, I decided to reformat and install Windows 7. Since then, the crashes have continued.

Most concerning is that they have recently been happening while doing nothing particularly taxing on the system. The last couple of times, I have simply had my web browsers open, a word document for homework, and a livestream in a web page going.

I have followed a guide to using the Windows debugging tools to analyze my memory dump, which I have pasted below in the spoiler.
My system specs are as follows:

Windows 7 Enterprise
Intel Core i7 920, overclocked since installation to 4.0 GHz
6GB DDR3 memory, also overclocked (to rated speeds for the memory) due to system overclock
Radeon 4870x2

I reformatted and reinstalled this system approximately 1 week ago, at which time all drivers were current. My overclock has been in place since I built this system over a year ago, with no problems appearing until the last month.
Of possible note: for streaming purposes, I installed Virtual Audio Cable, which has an unsigned driver. Because of this my windows is running with test driver mode enabled. However, the initial problems with crashes during the game in Vista, occurred prior to installation of VAC. (not sure if the first crashes in the game are related to my current crashing issues)

Any insight or suggestions would be welcome!

Spoiler


BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:06:13 AM

Posted 24 September 2011 - 02:12 PM

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#3 spindrjr

spindrjr
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:13 AM

Posted 24 September 2011 - 02:26 PM

As requested:
==================================================
Dump File : 092411-24070-01.dmp
Crash Time : 9/24/2011 12:22:02 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000001
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffffa80`0661e000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092411-24070-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,144
==================================================

==================================================
Dump File : 092311-17518-01.dmp
Crash Time : 9/23/2011 7:52:20 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000024
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02cde6cb
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092311-17518-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,144
==================================================

==================================================
Dump File : 092311-17940-01.dmp
Crash Time : 9/23/2011 7:43:23 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000004
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02cd15dc
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\092311-17940-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 276,144
==================================================

#4 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:06:13 AM

Posted 24 September 2011 - 02:28 PM

Can you restore your processor back to stock speeds? Overheating can cause BSOD's.

#5 spindrjr

spindrjr
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:13 AM

Posted 24 September 2011 - 02:45 PM

If you think that is the most likely cause, I can try that.

Approximately 2.5 months ago in the middle of summer, we were having our wood floors refinished. During this time, we could not have our air conditioning on for about a week. I ran my computer the whole time at about 88 degrees F ambient temperature with no bluescreens. It is currently around 72 ambient, where we usually keep it.

From the looks of the program you had me run, it is my base OS that is crashing. Is that correct?

#6 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:06:13 AM

Posted 24 September 2011 - 02:47 PM

Over time even though you think it is being properly cooled the stress of overclocking can take its toll on hardware. When troubleshooting it is best to restore everything back to clock speed.

#7 spindrjr

spindrjr
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:13 AM

Posted 24 September 2011 - 02:53 PM

I will try that out and let you know. Thanks!

#8 spindrjr

spindrjr
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:01:13 AM

Posted 05 October 2011 - 05:14 PM

Well I didn't reset my system to completely stock speeds, but I did back the overclock off from 4GHz to 3.6GHz. Since I have done so, I have not had any bluescreens (knock on wood).
Thanks for the advice cryptodan. I will return if I continue to have problems but for now it looks good!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users